Platts Robotics Reviews

Ralph Jordan 2026.07.01

     

I have just purchased and set up My Navimow x430. It is an incredible machine and the technology is amazing. What I really want to comment on is purchasing the item from Tom was the real bonus. Of Course I could have just ordered one online and hoped for the best, but I would say I had one of the best buying experiences ever going to Toma nd his team for advice. These things are not cheap for may of us, but the advice I got helped me to maximise everything! These things customer focus was great, but it’s the years of actually seeing this technology develop that is also outstanding! I am incredibly grateful for all the time given to set me up. I would be happy to personally recommend Platts Robotics and their 5 star service! Thank you all

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Reply from Platts Robotics 2026.06.18

Dear Ralph, thank you so much for your glowing review! It was a pleasure helping you with your robot mower we are here to assist you with all your ongoing technical support for years to come, as and when you need to call on us.

Thomas Pynn 2026.05.07

     

Platts is certainly the best robot lawn mower company in Sussex/ company I’ve dealt with as a customer in recent years. They secured my robot mower quickly and for a better price than anyone else. The process from start to finish with them has been exceptional. Professional friendly and polite, look no further than theses guys. Dudley, Tom and Charlie are true professionals who can be trusted and reliable upon / experts in their craft, well done chaps. The after care is also exceptional. My tricky to manage 5,500 sqm lawn now looks incredible, people should invest in one definitely. Thanks guys you’ve saved me over 100hrs on the mower per year, that’s priceless.

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Reply from Platts Robotics 2026.05.11

Hi Tom, glad you have been enjoying your robot mower since we installed it last year! It was nice to see the lawn looking good when we returned and hearing how much time you have saved! Many thanks for reviewing us on our professional installation services.

Lime Wharf Cafe & Bodiam Boating Station 2026.04.30

     

Exceptional, Knowledgable service from Dudley & Tom. Great communication from my initial enquiry, and recommended the perfect robot for our Gardens. No more getting home and thinking damn still got to cut the grass!!!!!! Highlight recommend these guys......... keep up the great work - Thank you!!

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Reply from Platts Robotics 2026.05.11

Many thanks for your kind 5* review! It's always good to hear we come highly recommended. We will continue to keep up the good work and if you need any technical support in the future please let us know!

knightyk71 2026.03.04

     

Prompt and efficient, and got Herbie up and running in no time! The lawn has never looked better since using the robot mower.

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Barney Smythe 2025.05.26

     

I purchased a Husqvarna Automower from Platts Robotics a couple of years ago and I can honestly say it was one of the best decisions I’ve ever made. My lawn has never looked better (and without me having to lift a finger!). The service provided by the team at Platts has been exceptional throughout - from the initial survey, through the installation to the advice and assistance they’ve given me (and continue to give me) post sale. Tom and Dudley are experts in their field and a pleasure to deal with. Cannot recommend them highly enough!

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Reply from Platts Robotics 2025.06.23

Hi Barney, thank you so much for your wonderful 5* review and I'm delighted to hear your lawns have never looked better!

Philip Kavanagh 2025.04.25

     

Platts Robotics have been a great company to deal with. The Husqvarna automower that was recommended is proving to be awesome and the lawn looks good all the time (not just at weekends). Tom and the team were pleasant to deal with, helpful at all times. Would recommend!

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Reply from Platts Robotics 2025.04.25

Hi Philip, many thanks for your 5* review. It was equally great to work with yourself during the purchase and installation stages of your new robot mower. We are glad you are now enjoying it and we are always here for you if you have any technical support questions to ensure your mower continues to perform for many years to come! Thanks again for choosing to work with us - Tom

Brad North 2025.03.18

     

We purchased a Husqvarna 450X with Epos from Platts, having spoken to Tom in depth about using the mower to cut the grass in our garden as well as an adjacent paddock area. The installation team were excellent and completed the install along with training. The mower performance has exceeded expectations, especially with the tricky early season conditions Very pleased with the Husqvarna and the service offered by Tom and the team at Platts Would not hesitate to recommend Platts Robotics Thank you

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andrew papadopoulos 2024.11.26

     

Dudley installed our Husqvarna robotic mower. He offered a great bespoke service delivered in a most friendly manner. We are thrilled with the way our grounds are being cut ( couple of acres ) and our looking forward to next summer with our manicured lawns - without any effort!

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Reply from Platts Robotics 2024.12.06

Hi Andrew, thank you so much for your 5* review of our robot mower services and we look forward to seeing the transformation!

Christopher Wilson 2024.06.17

     

It’s only our first season with our Husqvarna but it has been a fabulous investment. We chose the purchase and install option from Platts Robotics and have been extremely impressed with the service we received from Tom and his team. He offered sound advice on the most appropriate model for our garden, installed the boundary wiring in an afternoon, and ensured that we were fully conversant with its operation before leaving us to it. Helpful advice is available at a moments notice about any issues that may arise. It’s now very much part of the family and I could not imagine life without it. I only wish I’d made the investment years ago!

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Reply from Platts Robotics 2024.12.06

Hi Chris, thank you for leaving us a 5* review. It was a pleasure installing your robot lawnmower and working with such lovely clients. We are due to collect your robot for winter servicing soon and it will be nice to see the improvement the robot has made to the lawns! Best wishes, Tom.

Lady of The Lawn 2024.05.04

     

After a couple of attempts at tackling our large lawn, my husband decided that he’d had enough so he picked up the phone and spoke to Tom who gave him such good, honest advice that he decided to adopt our Jeeves (Husqvarna). Dudley came round and set Jeeves up for us and helped with the app and installation. We are still enjoying cups of tea whilst Jeeves does all the work both in rain or shine. We would highly recommend Platts and have been showing our friends and family the new addition to our robot family. With Platts you can trust you’re in good hands and they’re with you throughout. Thank you.

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Reply from Platts Robotics 2024.05.04

Hello and thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that we were able to provide you with the guidance and assistance you needed to start your lawn care journey with us, along with our installation of Jeeves the robot mower. Your recommendation means the world to us, and we're delighted to have earned your trust and satisfaction.

Should you ever need anything else or have any questions, please don't hesitate to reach out to either Dudley or myself. We're here to help! Best wishes, Tom.

Lee-Ann Jones 2024.03.20

     

Tom was so knowledgeable about what was needed for our large property. His after sales service is amazing. I absolutely love our mower, it is definitely something many more people should consider. Our lawn always looks good and we have so much more time back.

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Reply from Platts Robotics 2024.03.21

Hi Lee-Ann, thank you so much for your positive review! We really enjoyed working with you and seeing everything develop over the last 12 months. Now we have added those additional areas keep in touch and let me know if you require any tweaks. Always here to help if needed. Best wishes, Tom

Dominic O'Connor 2023.09.30

     

Very knowledgeable guys and easy to deal with. So far customer aftercare which is key is spot on. Would highly recommend

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Reply from Platts Robotics 2023.10.01

Hi Dom, thanks for your 5* review. The lawns were looking great when we returned and it’s been a pleasure working with you. Kind regards, Tom

Liz Julier 2023.08.17

     

We are absolutely delighted with our new Husqvarna 500 EPOS mower and specifically all the support. set up, pre and post sales care provided by Tom @ Platts. We cannot recommend highly enough. Thank you.

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Sharron Burley 2023.07.19

     

What can I say! Tom installed Gizmo in double quick time, he has been roaming round the garden ever since keeping our 4 acre plot neat and tidy. The advice we were given was invaluable, We really need two Mowers but Tom insisted we buy one to start with to see how we got on, honest Salesman. The customer service and support I can only describe as fantastic and Tom keeps in touch with Gizmow on a regular basis to make sure he is doing his job and tweaking his settings. We hope to welcome C3P Mow soon. Lawn has never looked so good, we have saved a day a week in time. Photos are after only a couple of weeks

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Reply from Platts Robotics 2024.12.06

Hi Sharron, thank you for your wonderful review. We are very fortunate to have such wonderful clients, it certainly makes our job enjoyable. We love receiving updates on Gizmo and C3P-Mow and I'm delighted to hear how much the robot mowers are helping you there.

Nick Kirrage 2023.05.21

     

Excellent team. Great follow up service. Quick responses to any issues. Would happily recommend to others.

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Reply from Platts Robotics 2023.05.21

Thanks Nick, always here for anything robot mower related. Best wishes, Tom

Tim Cowling 2023.05.12

     

Our robotic mower, Flossie, was installed yesterday and has quickly become part of the family. Tom has given first class service all of the way through the purchasing and installation process. Nothing but the highest praise. The fact that he will be at hand to help with any teething issues, supporting and guiding two OAPs through a new technology gives real confidence. Feels like a partnership not a sales exercise.

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Reply from Platts Robotics 2023.05.14

Hi Tim. Thank you for 5* review. We have been monitoring your robot lawnmower remotely and it seems to be doing very well.

I pushed a software update to your robot mower and it should finish mapping the lawn in around 7 or 8 days time. Do feel free to give us a call if you have any follow up questions. Many thanks again, Tom.

A M 2023.05.11

     

Couldn’t recommend these guys enough - great product and even better service, especially the aftercare and follow up post-installation. Very friendly, very professional and very helpful. We have been incredibly impressed from start to finish.

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Reply from Platts Robotics 2023.05.14

Hi Adam, great to return and see how much the lawns have improved over the last month since we installed your robot mower. Let us know when you wish to extend to include the meadow pathways. We enjoyed working with you on this project! Thanks, Tom and Dudley.

Stewart Turnbull 2023.04.24

     

Exceptional service from Platts Robotics. They are extremely knowledgable and experienced when it comes to robot lawnmowers

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James Brown 2023.04.13

     

I do not normally leave reviews but the service from Tom and his team was outstanding. This is my 2nd Automower and I wished I had used Platts for my first one. During various telephone conversations with Tom, I decided to purchase a Husqvarna 550 EPOS. Toms attention to detail and knowledge base was outstanding and even though he was a good two and half hour driver away stayed until 5.30 until he was sure everything was working to his satisfaction. Thank you Tom for a job well done. James Brown Northants

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Reply from Platts Robotics 2023.04.13

Hi James, thank you for your kind 5* review of our robot lawnmower installation. We really enjoyed the project and working with you. We will continue to monitor the robotic mower and will always be on hand if you need us for any support. Thanks, Tom

Ryan Geleit 2023.04.06

     

We had a fantastic experience with Platts Robotics from start to finish. Expert advice from Tom and Dudley. Dudley did a great job installing the mower in less than ideal weather conditions! All working perfectly. Great communication throughout and competitive pricing. Highly recommended.

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Reply from Platts Robotics 2023.04.06

Thanks Ryan. We look forward to monitoring progress of the robot mower and always here for any support queries if needed. Regards, Tom