Steve was the technician that serviced my problem. We had several slow draining sinks. Steve was very polite and corrected the problem, and also offered tips to prevent the problems in the future.
Reply from Platinum Home Services, Inc.
2025.12.17
Hi, Charlene. We appreciate the kind words and are glad we could provide you with a positive experience!
The person who came to check our furnace was wonderful! Very knowledgeable and went above and beyond during this visit as we had one issue he fixed for us. I wish I knew his name to let people know just how great he was.
Reply from Platinum Home Services, Inc.
2025.12.16
Hi, Ann. Thank you so much for leaving us a stellar review!
Was kept informed when tech would be arriving. Tech repaired the problem then found another problem and immediately fixed that as well.
Reply from Platinum Home Services, Inc.
2025.12.12
Hi, Dawn. We appreciate the kind words and are glad we could provide you with a positive experience!
Devon was great, honest and we felt he was very well versed in our system. We now know who our first call will be if ever needed. Thank you for your honesty.
We had someone from another company come out and give us bad information. We knew it didn’t sound right so we call Platinum who always seemed honest and ethical. Our gut was right. Thank you again!
Reply from Platinum Home Services, Inc.
2025.12.11
Hi, Paul. We are thrilled to learn that you had a positive experience with us!
Today's technician, Branden Keating, was very professional, personable, knowledgeable, and helpful. I appreciated his frankness, honesty and efficiency.
Reply from Platinum Home Services, Inc.
2025.12.10
Hi, Dees. Thanks for taking the time to share your positive experience. We truly appreciate it!