Hi apologies for not being able to get a response back from us as we are extremely busy at the moment trying to clear orders as soon as possible. We have made your plates and shipped them out within the timeframe we have stated on our website which is 5 working days as you have ordered last Wednesday. We will contact you privately to discuss further. Thank you
Veronika Bakos2026.07.29
The plates arrived quickly and they are very good quality. I would highly recommend getting your personalised registration made with them. Thank youuu
What an amazing guy, very friendly, fast communication made the plates in 1 hour, provided me with double sided strong sticky tape which allowed me to secure it to the vehicles, plates are very high quality, looks amazing and he’s cheaper than other people doing the same thing in the industry, 10/10 would recommend,
plates took three weeks to arrive I had emailed four times the first time they had replied saying there was a delay due to being bank holiday plates then took another two weeks after that email i have emailed three times with no response made me feel quite frustrated after spending £40 on registration plates. I then had a unpaid fee from Royal Mail that the sender hadn’t paid enough for delivery on top of the £40, I then had to pay more to get them here when they did finally arrive plates do look great, disappointed as we have ordered plates before we have no issues and they look great we will have to use someone else now, unfortunately.
Hi Harry, thank you for your feedback and we’re really sorry for the frustration caused with your recent order.
We completely understand your disappointment, especially after the delays, lack of replies and the additional fee. We use the same postage and service and pricing for all of our plates and for some reason your shipment appears to have encountered issues in transit, as other orders shipped out at the same time arrived without delay. Unfortunately, this was outside of our control, but we appreciate how frustrating the experience was from your side.
We’re also sorry that communication was not up to the standard you expected after your previous positive experience with us. We’re pleased to hear you are happy with the quality of the plates once they arrived.
We would also be more than happy to reimburse you for the additional postage fee you had to pay to receive the parcel. Please contact us directly so we can arrange this for you.
Thank you again for your honest feedback and we apologies for the experience this time around.
Very good, swift service, was needing a 5D gel physical plate of my newly purchased private plate asap and managed to get my plate same day collection with platewala. The quality of the plates are amazing. I’ve had many compliments already. Would defo recommend!
I’ve ordered from Plate Wala twice now and both times I’ve received great quality customer service, quick shipping and amazing 4D laser cut plates!! I would definitely recommend!!
I had such a great experience with Platawalla! They replied to my email really quickly and were so helpful. My plate arrived super fast, and it looks absolutely amazing — really high quality and so well done. You can tell they put care into it. I’d definitely recommend them to anyone looking for a custom plate, and I’ll definitely be recommending them to my friends too! Thanks Platawala team
Honestly one of the most unprofessional experiences I’ve had. Communication was great during my first order, but my second order was a disaster. I wanted a custom plate for my brother’s birthday.
What I received was completely wrong. When I called, I was told to text my order number, which I did immediately and then heard nothing back. No response, no apology, no resolution.
All I asked for was a refund or a correct remake, but I’ve been completely ignored. Now I'm stuck with a plate I didn’t order, and my brother has no use for it.
There’s zero accountability or customer service here. I won’t be ordering again and I’d strongly advise others to think twice before trusting them with a custom job. Total waste of money and time.
Has to be the quickest service ever… called to let him know I’m coming and called when I was outside and plates were in my hands in 15 minutes! Perfect spot on and did everything I asked for as I wanted plain plates…. 10/10 service and super polite
Verified Company
