Planet Automation (Pty) Ltd Reviews

Gerrie Ehlers 2026.06.12

     

Job well done and quick response from the company and well professional tasks carried out. Highly recommended for their scopes of work.

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Reply from Planet Automation (Pty) Ltd 2026.06.12

Thank you, Gerrie, for your fantastic 5 star review and recommendation.

We truly appreciate your kind words regarding our quick response, professionalism, and workmanship. Providing reliable service and high-quality solutions is always our priority, and it's rewarding to know that we met your expectations.

Thank you for choosing us. We look forward to assisting you again in the future should you require any of our services.

Best regards,


The Planet Automation Team

peggy whitman 2026.06.10

     

Planet Automation came out an hour after I have contacted them. Very efficient!

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Reply from Planet Automation (Pty) Ltd 2026.06.11

Thank you, Peggy, for your wonderful review.

We truly appreciate your kind words. Providing fast, efficient service is something we pride ourselves on, and we're delighted to hear that our team was able to assist you so quickly.

Thank you for choosing Planet Automation. We look forward to assisting you again whenever you need us.

Best Regards,

The Planet Automation Team

Rene Jupp 2026.06.10

     

Same day service! Thank you for your super quick and efficient service. Highly appreciated!

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Reply from Planet Automation (Pty) Ltd 2026.06.10

Hi Rene,

Thank you for the amazing 5-star review! We are so glad that we were able to get your new Centurion Systems SDO5 Smart+ motor installed! If you need any automation needs in the future please don't hesitate to contact us!

Best Regards,

The Planet Automation Team

Ella Coulson 2026.06.05

     

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Reply from Planet Automation (Pty) Ltd 2026.06.06

Hello Ella,

Thank you so much for the 5 star review.

We appreciate it and if there is anything else we can assist with, please dont hesitate to contact us

Best Regards,


The Planet Automation Team

Dan Boud 2026.05.28

     

Fantastic service from the Planet Automation team. Needed a quick turnaround on a job and they were able to give me prompt, professional service. Great stuff!

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Reply from Planet Automation (Pty) Ltd 2026.05.28

Hi Dan,

Thank you for the awesome 5-star review! We are so glad that we were able to swiftly assist you with your remote programming. We hope to assist you with any automation needs you may have in the future!

Best Regards,

The Planet Automation Team

Leon Livesey 2026.05.28

     

Quick quote, great price, speedy service, perfect job! What more do you want.

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Reply from Planet Automation (Pty) Ltd 2026.05.28

Hi Leon,

Thank you for the amazing 5-star review! We are so glad that we were able to provide you with great ricing on the Centurion Systems SDO5 Smart+ motor, and that our team was able to install it speedily for you! We hope to continue assisting you with any automation needs you may have in the future!

Best regards,

The Planet Automation Team

JF 2026.05.22

     

Excellent service

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Reply from Planet Automation (Pty) Ltd 2026.05.22

Hi Jéan,

Thank you very much for the amazing 5-star review We are so glad we could assist you with your new sectional garage door and Centurion SDO5 Smart+ motor. We hope to continue assisting you with any automation needs you may have in the future!

Kind Regards,

The Planet Automation Team

Blessing Munyebvu 2026.05.15

     

The communication and professionalism on the job is Stellar! You will not be disappointed. Their prices are also very reasonable.

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Reply from Planet Automation (Pty) Ltd 2026.05.16

Hello Blessing,

Thank you for the 5 star review.

We truly appreciate your kind words about our communication, professionalism, and pricing.

It was an pleasure assisting you with your NICE sliding gate motor and we’re grateful for the trust you placed in us.

Your support means the world to our team, and we look forward to helping you again in the future.

Best Regards,


The Planet Automation Team

Shane Jegels 2026.05.08

     

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Reply from Planet Automation (Pty) Ltd 2026.05.08

Hi Shane,

Thank you for leaving us a 5-star review! We really appreciate it! We hope to continue assisting you with any automation needs you have in the future!

Best Regards,

The Planet Automation Team

Carol Crous 2026.05.06

     

A cable snapped on our garage door which caused it to collapse on the one side. Planet Automation was called and arrived within half an hour, replaced the cables, serviced the door. Outstanding service, their team was professional, courteous and friendly. I would highly recommend them at any time.

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Reply from Planet Automation (Pty) Ltd 2026.05.06

Hello Carol,

Thank you so much for the fantastic review and recommendation. We understand how stressful a garage door failure can be, especially when the door collapses unexpectedly, so we’re glad our team could get to you quickly and safely resolve the issue.

Replacing the cables and servicing the door at the same time also helps ensure the entire system runs smoothly and reduces unnecessary wear on other components, helping to prevent future breakdowns and extend the lifespan of the door.

We truly appreciate your kind words about our professionalism, friendliness and service.

Thank you for choosing Planet Automation. It was a pleasure assisting you.

Best Regards

The Planet Automation Team

Kerry McIntyre 2026.04.30

     

Seamless experience from quotation through to repair of the garage motor and tension. They arrived promptly at the scheduled time and completed the work efficiently. The team was friendly and helpful throughout. I would definitely recommend them.

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Reply from Planet Automation (Pty) Ltd 2026.05.02

Hi Kerry,

Thank you so much for the fantastic feedback.

We really appreciate you taking the time to share your experience. It’s great to hear that everything,from quotation to repair, went smoothly and that the team delivered prompt, efficient service.

We’ll be sure to pass your kind words on to the technicians as well.

Your recommendation means a lot to us, and we’re always here if you need anything in the future.

Best Regards


The Planet Automation Team

Amrik Cooper 2026.04.28

     

I had a good experience working with Planet Automation. They agreed to tackle a difficult job, fixing another installer's shoddy work. The job involved some unforeseen challenges which were managed professionally. The Planet Automation team (especially Faldie) are consummate professionals who demonstrate their strong online reputation in practice. I have no doubts about recommending them.

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Reply from Planet Automation (Pty) Ltd 2026.04.28

Hi Amrik,

Thank you so much for taking the time to share this feedback. We really appreciate it. Jobs like these can be tricky, especially when we’re working to correct previous installations, so it means a lot to hear that you felt the challenges were handled professionally. Your recommendation truly means a lot to us, and we’re grateful for the opportunity to assist.

Best Regards,

The Planet Automation Team

Richard Ingram 2026.04.24

     

Had my torsion spring snap on my garage door and called Planet Automation to sort it out. Really happy with the service — they came out quickly, knew exactly what the problem was and got it fixed without any fuss. The whole job was handled professionally and at a fair price. It's one of those things you don't think about until it goes wrong, so it was great to have a reliable company to call on.

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Reply from Planet Automation (Pty) Ltd 2026.04.24

Hi Richard,

Thank you for the amazing 5-star review! We’re really glad we could assist quickly and get your garage door back up and running without any hassle.

A broken torsion spring can definitely catch you off guard, so it means a lot to hear that you felt confident in our team and the service provided. We always aim to deliver professional, efficient, and fairly priced solutions. We hope to continue assisting you with any of your automation needs again in the future!

Best Regards,

The Planet Automation Team

E Fourie 2026.04.21

     

Top-notch, friendly service! The team provided exceptional service, exceeding all expectations with their professionalism and attention to detail. They were not only highly responsive but also incredibly friendly, making the entire experience smooth and enjoyable. Their work was done to a superb standard, and I would highly recommend their services to anyone looking for top-quality results.
Date of experience: 13 March, 2026

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Reply from Planet Automation (Pty) Ltd 2026.04.22

Hi Estea,

Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience with our team. It means a lot to us to receive such positive feedback.

We will keep maintaining high standards for all our valued customers.

Best Regards,

The Planet Automation Team

Warren Friedman 2026.04.21

     

I was looking for someone to repair my sensors. Average waiting time 7-10 days. I drove past planet automation and stopped to ask. Within 2 hours they were at my house. Everything needed to be rewired and because of a kink in my piping they had to break and concrete back up. They did a professional job, very neat, clean and back on track same day.

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Reply from Planet Automation (Pty) Ltd 2026.04.21

Hi Warren,

Thank you so much for the amazing 5-star review! We’re really glad you stopped by! Being able to assist you within just a couple of hours is exactly the level of service we aim for. It’s great to hear that despite the challenges with the rewiring and piping, our team could get everything sorted neatly and efficiently on the same day.

Best Regards,

The Planet Automation Team

Randall Phillips 2026.04.17

     

Awesome service, on time, friendly and knowledgeable team, quick set up and explained the complete process.. well done.. highly recommend Planet Automation

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Reply from Planet Automation (Pty) Ltd 2026.04.17

Hi Randall,

Thank you so much for your amazing review and recommendation! We’re glad to hear you had a great experience with our team. Punctuality, clear communication and efficient service are what we strive for, so it’s great to know we delivered on that. We truly appreciate your support and look forward to assisting you again in the future!

Best Regards,

The Planet Automation Team

Breggie van der Merwe 2026.04.16

     

Excellent service Service was very excellent. On time for installation.
Date of experience: 15 April, 2026

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Joel K 2026.04.14

     

Planet Automation were efficient as they managed to identify the issue and fixed my garage motor almost immediately. Quick and reliable service!

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Reply from Planet Automation (Pty) Ltd 2026.04.14

Hi Joel,
Thank you so much for the great feedback. We’re glad we could quickly identify the issue and get your Dominator garage motor sorted without delay. Providing fast and reliable service is always our priority, so it’s great to hear that reflected in your experience.
We really appreciate your support and recommendation.

Best Regards,

The Planet Automation Team

justin exner 2026.04.09

     

Amazing service, quick and professional. I can definitely recommend!

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Reply from Planet Automation (Pty) Ltd 2026.04.09

Hi Justin,

Thank you for the amazing 5-star review! We’re so glad to hear you had a great experience with our team. Providing quick and professional service is always our goal and your recommendation truly means a lot to us. We hope to continue assisting you with your automation needs in the future!

Best Regards,

The Planet Automation Team

Stian Senekal 2026.04.08

     

Great experience with Planet Automation. The installation was done professionally and everything works well. We did have a few tweaks initially, but their team came back quickly and resolved everything without hassle. Really appreciate their commitment to getting the job done right. Highly recommend!

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Reply from Planet Automation (Pty) Ltd 2026.04.09

Hi Stian,

Thank you so much for your wonderful review!

We’re really glad to hear that you had a great experience with Planet Automation and that you’re happy with the installation. We truly appreciate your patience during the initial tweaks, and we’re pleased our team could resolve everything quickly and efficiently. Thank you for the recommendation! We hope to continue assisting you with your automation needs in the future!

Best Regards,

The Planet Automation Team