Planet Automation (Pty) Ltd Reviews

Stian Senekal 2026.04.08

     

Great experience with Planet Automation. The installation was done professionally and everything works well. We did have a few tweaks initially, but their team came back quickly and resolved everything without hassle. Really appreciate their commitment to getting the job done right. Highly recommend!

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Mike Pringle 2026.04.08

     

Very fast, friendly and competent service - Many thanks Greg

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Reply from Planet Automation (Pty) Ltd

Hi Mike,

Thank you so much for your amazing review! We really appreciate your feedback. We’re glad to hear you experienced fast, friendly, and competent service. reg will be especially pleased to hear this. We look forward to assisting you again in the future!

Best Regards,

The Planet Automation Team

Georgina Charlesworth 2026.04.08

     

I recently had to replace my garage door and tried this company based on the public reviews they received. The workmanship was seamless and the following ups were professionally and speedily dealt with. I would not hesitate to recommend this company so,thank you,Planet Automation for restoring my faith in businesses.

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Reply from Planet Automation (Pty) Ltd

Hi Georgina,

Thank you for the amazing 5-star review! We’re so grateful that you trusted us based on our reviews, and we’re even more pleased to hear that your experience lived up to expectations. Your recommendation means a lot to us, and we’re especially glad we could help restore your faith in businesses. That’s the highest compliment we could receive. If you ever need assistance in the future, we’re always here to help!

Best regards,

The Planet Automation Team

Chelsea Cable 2026.04.07

     

Would definitely recommend Planet Automation. They were great, Greg was really helpful and always quick to respond to any questions I had. The guys that came out to install our new garage door and fix our intercom were great and everything is working perfectly. Really happy with the work they did.

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Reply from Planet Automation (Pty) Ltd

Hi Chelsea,

Thank you for the amazing 5-star review! We’re so glad to hear that you had such a great experience with our team. Greg will be especially pleased to know his support and quick responses made a difference. It’s also great to hear that everything is working perfectly. We truly appreciate your support and look forward to assisting you again in the future!

Best Regards,

The Planet Automation Team

Chris Twine 2026.04.07

     

Sorted me out quickly when my Garage door motor packed up. Thanks

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Reply from Planet Automation (Pty) Ltd

Hi Chris,

Thank you for the awesome 5-star review! We are so happy that we were able to replace your old ET Digital with a Centurion Systems SDO4 Smart motor in the Southern Suburbs. We hope that we can continue assisting you with any automation needs in the future!

Kind Regards,

The Planet Automation Team

Bruce Hodgkiss 2026.04.02

     

Highly impressed by the solutions provided by planet automation's technician. Quick thinking on his feet to get the job done effectively and efficiently. End product is just what I had in mind. Would recommend to everyone to use their services.

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Reply from Planet Automation (Pty) Ltd

Hi Bruce,

Thank you very much for the amazing 5-star review! We are so glad that our technicians were able to assist you with the installation of your NICE DC Blue Advanced Garage Door Motor, as well as your Sonoff switches and Ring Doorbell. We hope to continue assisting you with any of your automation needs in the future!

Best Regards,

The Planet Automation Team

Karen Mac 2026.04.01

     

I had a problem with my garage door & they were here in half an hour to help. Thank you Greg 🌟👍

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Reply from Planet Automation (Pty) Ltd 2026.02.02

Hi Karen,

Thank you for the 5-star review! We look forward to assisting you again in the future!

Best Regards,

The Planet Automation Team

Chantelle Capes 2026.03.23

     

Punctual and professional. Will highly recommend. Thank you Planet Automation

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Reply from Planet Automation (Pty) Ltd

Hi Chantelle,

Thank you very much for the amazing 5-star review! We are so glad we were able to assist you with your garage door lift cable replacement and minor garage door service! We hope to continue assisting you in the future!

Kind regards,

The Planet Automation Team

Marc 2026.03.17

     

Amazing service Amazing and fast service. Will definitely use them again. Professional service to the max.
Date of experience: 16 March, 2026

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Reply from Planet Automation (Pty) Ltd 2026.03.18

Hi Marc,

Thank you for your positive feedback. We're thrilled to hear that you appreciated our fast and professional service.

We look forward to assisting you again in the future.

Best Regards,

The Planet Automation Team

Jerry Menin 2026.03.13

     

Within 24 hrs of contact with Tia, my new garage door motor was installed, which was impressive. The technicians arrived on time, most courteous and the installation was done perfectly. I can without a shadow of a doubt recommend Planet Automation, absolutely worthy of a 5 star review.

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Reply from Planet Automation (Pty) Ltd

Hi Jerry,

We’re really pleased to hear that your experience with Tia and the installation team was such a positive one. Providing quick turnaround times, professional service, and a smooth installation is exactly what we strive for, so it’s great to know we delivered for you.

Your recommendation truly means a lot to the entire Planet Automation team. If you ever need assistance in the future, we’re always just a call away.

Best Regards,

The Planet Automation Team

M的派对 MY 2026.03.11

     

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Reply from Planet Automation (Pty) Ltd

Hi Mike,

Thank you for your 5-star review. We hope to continue assisting you with any of your automation needs in the futrure!

Best Regards,

The Planet Automation Team

Elroy Machelm 2026.03.09

     

Had pedestrian gate automated. Engagement from quotation request to actual repairs was seamless. Arrived promptly at scheduled time and completed the work within a reasonable time. Workers were helpful and happy to field all my questions from start to end. No concerns at this stage regarding the work done. Would definitely recommend them for tge automated service they advertise.

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Reply from Planet Automation (Pty) Ltd

Hi Elroy,

Thank you so much for your 5-star review! We are so glad that we could assist you with automating your pedestrian gate and that our team with efficient and informative. We hope to continue assisting you with any of your automation needs in the future!

Best Regards,

The Planet Automation Team

Tallulah Marshall-Venter 2026.03.09

     

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Reply from Planet Automation (Pty) Ltd

Hi Tallulah,

Thank you very much for your 5-star review! We hope to continue assisting you in the future with any of your automation needs!

Kind Regards,

The Planet Automation Team

Caron Holdsworth 2026.03.05

     

Excellent service from Planet Automation. I needed a replacement battery for my garage door motor and was planning to collect it, but they kindly offered to come by and install it since they were in the area. They arrived promptly and didn’t charge for the installation. Really appreciated the extra effort.

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Reply from Planet Automation (Pty) Ltd

Hi Caron,

Thank you so much for the wonderful review. We’re really glad we could assist with the replacement battery and that our team was able to pop by and install it while we were in the area. It’s always our goal to make things as convenient as possible for our customers.

We truly appreciate your kind words and your support, it means a lot to the whole Planet Automation team. If you ever need help with your garage door or automation again, we’ll be happy to assist.

Thanks again for taking the time to share your experience.

Best Regards,


Planet Automation Team

Lucinda from Quorum Guest House 2026.03.04

     

Exceptional service and expertise The team at Planet Automation was fantastic! Their quick response time, excellent communication, and friendly yet professional approach truly stood out. It’s clear they are experts at what they do. A special thanks to Wesley and Faldie for going above and beyond—you both are incredible! I can’t recommend them enough!
Date of experience: 03 March, 2026

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Reply from Planet Automation (Pty) Ltd 2026.03.18

Hi Lucinda,

Thank you, for your wonderful feedback. We're so glad our team could assist you effectively and that Wesley and Faldie made a positive impression.

Your recommendation means a lot to us.

Best Regards,

The Planet Automation Team

jaydy12 2026.03.04

     

After being disappointed by another company I’ve been honestly surprised how professional, kind and correct this company is working. From the first contact until the work has been done I was a joy dealing with Planet Automation and I can highly recommend the whole team to anyone who likes to get a job done properly! Thank you very much for this great experience!

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Reply from Planet Automation (Pty) Ltd

Hi Jan,

Thank you so much for your amazing review and for taking the time to share your experience. We’re really glad we could turn things around for you after your previous disappointment.

Our team works hard to make sure every interaction, from the first call to the final installation, is professional, friendly and done properly, so it means a lot to hear that this came through.

We truly appreciate the recommendation and your support. If you ever need assistance again, we will always be happy to help!

Best Regards,

The Planet Automation Team

Magda Kotze 2026.03.03

     

The service was excellent. On time. Good communication. They honour the warrenty and there were no extra costs, despite the fact that they had to work on an old wooden garage door. I can definately recommend the company.

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Reply from Planet Automation (Pty) Ltd

Good Morning Magda,

Thank you so much for your excellent 5-star review! We are so glad that our technical team was able to assist you with the tip-up garage door adjustment! We appreciate your recommendation very much! We hope to continue assisting you in the future with any of your automation needs!

Best Regards,

The Planet Automation Team

Mary Keet 2026.03.02

     

Needed help and they delivered — quick call-out time, super friendly service, and a team that really knows their stuff. It’s rare to find a company that’s both this efficient and this easy to work with. Highly recommended if you’re looking for professionalism without the hassle!

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Reply from Planet Automation (Pty) Ltd

Hi Mary,

Thank you very much for your 5-star review! We truly appreciate you taking the time to share your experience. Our team works hard to combine fast response times with friendly, professional service, so it’s great to hear that came through. At Planet Automation, we believe getting help shouldn’t be a hassle, and we’re glad we could deliver exactly that for you.

Thank you for the recommendation and we hope to continue assisting you with any automation needs in the future.

Best Regards,

The Planet Automation Team

Nompumelelo “Nomsi” Ntladi 2026.02.27

     

What a professional efficient service I have received!!

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Reply from Planet Automation (Pty) Ltd

Hi Nomsi,

Thank you so much for the amazing 5 star review! We are so glad that we were able to supply and install a new Kocom gate station and that our technical team was professional. We hope to assist you again in the future, with any of your automation needs!

Best Regards,

The Planet Automation Team

Alyson Whittaker 2026.02.26

     

Review Planet Automation Prompt response Efficient Continuous updates Very friendly staff
Date of experience: 26 February, 2026

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