Planet Automation (Pty) Ltd Reviews

Planet Automation (Pty) Ltd Reviews

5.0

Excellent - based on 139 reviews

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Reviews (139)
Glenn Millen
2024-02-16
Efficient, friendly and fast service. I wanted to understand why my gate motor wasn't working. I believed it was related to the charging of the battery and load shedding. It turned out that I needed a new motor, which was replaced the same day, need I say any more
Reply from Planet Automation (Pty) Ltd 2024-02-16
Dear Glenn, It's great to hear our team could assist you promptly and efficiently. Your satisfaction is our goal! Thank you for your support. Best regards, The Planet Automation Team
Annemieke Doyle
2024-02-16
excellent service great job and super efficient ! can highly recommend . Pleasure to deal with Mike and his team. thank you. Annemieke Doyle Noah
Reply from Planet Automation (Pty) Ltd 2024-02-16
Dear Annemieke, We're overjoyed to hear about your positive experience with Mike and our team. Your recommendation means a lot to us. Thank you! Best regards, The Planet Automation Team
Mike Milne
2024-02-15
Fast, friendly and quality service. Fast, friendly and quality service., from Charl and his team.
Reply from Planet Automation (Pty) Ltd 2024-02-15
Dear Mike, Thank you for your compliments on our swift and friendly service. We'll pass your kind words to Charl and the team! Best regards, The Planet Automation Team
Bheki Nhleko
2024-02-06
Gate motor Excellent service, the guys came out and the gate issue was resolved in under 2 hours. Charl and Michael big up.
Reply from Planet Automation (Pty) Ltd 2024-02-06
Dear Bheki, Thank you for your positive feedback. We're thrilled Charl and Michael provided excellent service. We appreciate your support! Best regards, The Planet Automation Team
Jan Jerling
Jan Jerling
2024-02-04
Reply from Planet Automation (Pty) Ltd 2024-02-04
Dear Jan, Thank you for your feedback! We're thrilled to know you had a great experience. Your satisfaction is our priority. We look forward to serving you again! Best regards, The Planet Automation team.
Ama IE
Ama IE
2024-02-03
Michael and his team were fast, knowledgable, competitively priced and professional. Thank you for setting us up with the accentronix intercom system!
Reply from Planet Automation (Pty) Ltd 2024-02-03
We're glad to hear you're happy with the team and the Accentronix intercom system! We pride ourselves on offering knowledgeable, fast service. Thank you for your feedback!
Orette King
Orette King
2024-02-01
Excellent workmanship. Very happy customer.
Reply from Planet Automation (Pty) Ltd 2024-02-01
Thank you Orette. We glad you are happy with your intercom and look forward to assisting you in the future.
Keri Kirsten
Keri Kirsten
2024-01-31
Excellent experience all round. Prompt response to all queries, regular communication throughout and competent workmanship. The garage door is superb.
Reply from Planet Automation (Pty) Ltd 2024-01-31
Thank you Keri. We appreciate the review and look forward do being of service to you in the future.
Renée Du Rand
Renée Du Rand
2024-01-30
Excellent service from Michael and his team! They came to replace my pedestrian gate lock within 24hrs of inspection. Michael also confirmed within the first 5 mins of inspection what the issues were which the previous two guys who installed my locks didn’t. Michael and his team are very competent at what they do. Highly recommend.
Reply from Planet Automation (Pty) Ltd 2024-01-30
Thank you for the awesome review. We look forward to being of assistance to you in the future.
Gregg Ransby
Gregg Ransby
2024-01-25
Such a great company and workmanship. There work is neat and great products. Couldn’t recommend them more!! The team installing was professional and knowledgeable.
Reply from Planet Automation (Pty) Ltd 2024-01-25
Thanks Gregg. We appreciate all the work you give us at your factory and house.
Kyle Hallick
Kyle Hallick
2024-01-25
Best service anyone could ask for. Great staff attitude, and always available to help with what is required.
Reply from Planet Automation (Pty) Ltd 2024-01-25
Thanks Kyle. Thanks for the awesome review.
Neville Christison
Neville Christison
2024-01-24
As a new resident in Parklands, Cape Town I needed someone to repair our tip-up garage door. I picked Planet Automation due to their perfect 5-star rating. I phoned and Mike answered and promised to come and assess the problem. Within 15 minutes Mike was at our home. He assessed the situation and indicated that a technician would call later in the day. True to his word the technician arrived and sorted out the problem. I found the amount invoiced to be most reasonable. I cannot but confirm Planet Automation's 5-star rating!
Reply from Planet Automation (Pty) Ltd 2024-01-24
Thank you for your kind review. Please don't hesitate to contact us for any further assistance.
Andrew Bremner
Andrew Bremner
2024-01-23
Michael and the Team at Planet Automation have been such a pleasure to deal with. They are quick to respond, knowledgeable and informative. When I needed someone quickly (my gate motor stopped working), they quickly came to my aid. They have also been helping me with a robust wireless intercom device, as we don't have suitable cable routes for a wired intercom. They are solution-orientated. I would highly recommend them for all things automation.
Reply from Planet Automation (Pty) Ltd 2024-01-23
Thank you for the kind words. We hoping to have feedback on the WiFi intercom shortly.
Roy Gardener
Roy Gardener
2024-01-16
Michael and his team are amazing. They really do put the customer at the forefront of their operations. Prompt, professional and exceptional service. Highly recommend using them.
Reply from Planet Automation (Pty) Ltd 2024-01-16
Thank you Roy. We aim to please. We look forward to assisting you again in the future.
nicole moskovitch
nicole moskovitch
2024-01-12
I couldn't be happier with the service I received. Quick and efficient and the price was very affordable. I would recommend Michael and his team to anyone
Reply from Planet Automation (Pty) Ltd 2024-01-12
Thank you Nicole, We aim to please and we look forward to being assistance in the future.
Alexis Kloppers
Alexis Kloppers
2024-01-12
My garage doors needed a service and some repairs. I sent a message via the website early the morning; got an email almost immediately; assessment done before noon; service and repairs done before 6 o'clock. And I was kept informed via WhatsApp throughout the process. It is not often that one gets service like this.
Reply from Planet Automation (Pty) Ltd 2024-01-12
Thank you Alexis. We look forward to continuing to be of service to you in the future.
Stuart Wilson
Stuart Wilson
2024-01-12
What an amazing team and service provided. Michael, Steven and Max are superb at what they do. From the first point of contact to the finished product. Solutions driven and goals orientated. It was an absolute pleasure dealing with Michael and his team in the repair of my garage door recently. Nothing was an effort and all done with a smile. Efficient, friendly, prompt and superb communication throughout. Well done guys. You are amazing.
Reply from Planet Automation (Pty) Ltd 2024-01-12
Thank you so much Stuart. We strive to ensure we meet our clients expectations and to do things with constant communication and updates. We look forward to being of service to you again.
Wesley Hendricks
Wesley Hendricks
2024-01-11
Excellent and efficient service. Great after sales service as well. Thank you so much.
Reply from Planet Automation (Pty) Ltd 2024-01-11
Thank you Wesley. We appreciate your business and look forward to being of assistance again in the future.
Glen Verran
Glen Verran
2024-01-09
I needed my gate receivers in my gate motor rewired and for a long time my gate would bounce when closing. All sorted on the same day! Great guys and professional! Can highly recommend.
Reply from Planet Automation (Pty) Ltd 2024-01-10
Thank you Glen. We glad we could sort it out for you. We look forward to being of service to you in the future.
Frank Downs
Frank Downs
2024-01-09
After the company, which I had used previously, failed to assist me after 5 days, I decided to take a chance and email "Planet Automation". About 2 hours later Micheal was at my house assessing the problem and the next day a technician carried out the repairs. I would like to add that the technician was very polite and efficient and the quality of his work was fantastic.
Reply from Planet Automation (Pty) Ltd 2024-01-09
Thank you Frank for your confidence in us and your business. We look forward to assisting you in the future.