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Reviews ( 229 )
Peta Feldman
2025.01.16
I have been super impressed by Planet Automation. From the first call to the company till the completion of the job they have been professional with keen attention to detail like punctuality and communication. They noticed a missed call from my number and immediately called back. Fauldy who worked on the job introduced himself and was friendly, professional and worked neatly, explaining everything that he was doing. It feels like a family business that really cares about it's customers. Well done
Dear Peta,
Thank you for sharing your wonderful experience with us. We're delighted that our team exceeded your expectations and made you feel valued. Your kind words motivate us to maintain our high standards.
Best regards,
The Planet Automation Team
Marie-Louise Viljoen
2025.01.16
I have used Planet Automation since Year 2012 for installation and repairs /maintenance to my house electronic gates, motorised garage door and intercom systems. Their technical skills, together with professionalism and friendliness I rate as top class!
If you are looking for a professional job to be executed,
choose Planet Automation, you won't be disappointed!
Happy and very satisfied customer Mrs Marie-Louise Viljoen, Vredehoek Cape Town.
Dear Mrs. Viljoen,
Thank you for your glowing review and continued trust since 2012. We're thrilled to hear that our team’s skills and professionalism have met your expectations. We look forward to many more years of service.
Best regards,
The Planet Automation Team
Paul Hansen
2025.01.13
Excellent service all around from Team Planet Automation. From the moment I contacted them during the holidays right to the after sales service and check in, everything was done as well as can be expected. Turnaround time once the deposit was paid was impressive, my garage door was automated within a day of payment.
The Centurion SD04 is quiet as can be and the motor seems very powerful. My tip up garage door has never been opened with such authority!
Well done guys, great job!
Hello Paul,
Thank you for sharing your wonderful experience! We're delighted to hear that everything met your expectations, especially during the holidays. We look forward to assisting you in the future.
Best regards,
The Planet Automation Team
Lindsey O'Neill
2025.01.09
What a pleasure to deal with an efficient and technically competent company. Michael's team replaced my old driveway gate motor and remotes controls yesterday. It has never worked as fast as it does now. Technically competent staff who completed the job in quick time. Well done Mike and team, it was great to deal with you. Regards Lindsey
Hi Lindsey
We're thrilled to hear about your positive experience with the team. Thank you for sharing your feedback, and we're glad the new driveway gate motor and remote controls are working well.
Best regards,
The Planet Automation Team
Desmond Mostert
2025.01.09
Very prompt and does excellent work. Happy with end result.
Hello Desmond,
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our promptness and the end result. Your satisfaction is our priority.
Best regards,
The Planet Automation Team
Eden Hitchcock
2025.01.08
Prompt efficient & excellent service today & always from Planet Automation
Hi Eden,
We're delighted to hear you found our service prompt and efficient. Your feedback is appreciated and helps us maintain high standards. Don't hesitate to reach out for any further assistance.
Best regards,
The Planet Automation Team
Johann
2025.01.06
Excellent and fast service, wish all service providers could be like this.
Hi Johann,
Thank you for your kind words! We're thrilled to hear about your positive experience with our service. We strive to provide excellent and efficient service to all our customers.
Best regards,
The Planet Automation Team
Angelo Carelse
2024.12.19
Mike arrived on time in the morning and patiently answered my silly questions. His advice was spot on and later the same day his installation team worked cleanly and fast. Highly recommend.
Hi Angelo
Wow, thank you so much for your wonderful review, Angelo! We're thrilled to hear that our team, led by Mike, exceeded your expectations. We pride ourselves on providing excellent service, expert advice, and quality workmanship. We appreciate your recommendation and look forward to serving you again in the future!
Best Regards,
The Planet Automation Team
Lindi van Aswegen
2024.12.19
Quick and helpful, thank you!
Hi Lindi,
Thank you so much for your kind words! We're thrilled to have been able to assist you quickly and efficiently. If you have any other questions or need further help, don't hesitate to reach out. Have a fantastic day!
Best Regards,
The Planet Automation Team
Asanda Maku
2024.12.18
Very efficient and reliable. Great work... I highly recommend them!
Hi Ananda,
Thank you so much for your kind words! We're thrilled to hear that you found our service efficient and reliable. Your recommendation means a lot to us and motivates us to continue delivering great work. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Planet Automation Team t: +27 (0) 21 557 0010
a s
2024.12.18
I am very happy with their quick service. My garage door spring broke and they came out first thing in the morning and were quick to assess and do the job. They knew what they were doing and with a friendly smile answered all my questions and gave me good advice. Also explained to me that even gargle doors need regular maintenance.
Hi Anthony,
Thank you for the great review. We are glad that we able to be so helpful.
Best Regards,
The Planet Automation Team
Ryan Langeveldt
2024.12.18
Was super happy with the response time to the problem... was just a bit curious as to why the full call out fee was charged when problem occurred 9 months after a full new unit was installed
Hi Ryan
Thank you for your review.
To clear up the reason for the call-out fee, we serviced your garage door 9 months ago (Competition winner selected you to receive his prize) and didn't install anything.
So with this in mind, us coming out to program a remote and adjust things on the motor, would have incurred a call out fee.
I hope this clears things up for you.
Best regards,
The Planet Automation Team
Hu Yadi
2024.12.17
Hi Yadi,
Thank you for the review.
Best Regards,
The Planet Automation Team
Warrick Strydom
2024.12.17
I called PA after another well advertised competitor took three days to respond to me with an overpriced quote. PA sent someone over immediately to assess, I had the quote same day, and team installed on day I scheduled. What a pleasant experience!
Hi Warren,
We're thrilled to hear about your positive experience with us! Your satisfaction is our priority, and we're glad we could assist you promptly and effectively. Thank you for choosing us!
Best regards,
The Planet Automation Team
Keith Faddell
2024.12.08
What an absolute pleasure to do business with this company!
I found Michael to have a friendly and helpful manner in every respect. He was prompt to reply to my questions and he left me feeling that he is a genuinely caring and compassionate human being, willing to go that extra mile to satisfy the customer. On top of all that, by the time we had finished discussing my needs, his quote was by far the best.
His techie, Phaldi, and his son arrived on time on the same day that I accepted the quote to replace my garage door motor - at 4pm on a Friday afternoon! They were very pleasant and efficient, both on the job and with the useful maintenance information shared.
As mentioned by another satisfied customer, I too am in awe of their professionalism and service. They don't come better than this and I mean that very sincerely.
Hi Keith,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Michael and Faldi. Your feedback truly means a lot to us and will inspire our team to keep providing excellent service.
Best regards,
The Planet Automation Team
Lindsay D
2024.11.28
Fantastic service! Great communication and fast on site. Well priced, quick response to enquiries and quote requests. Highly recommend. Thank you!
Hello Lindsey,
Thank you so much for your kind words and recommendation! We're thrilled to hear you had a great experience and look forward to serving you again in the future.
Best regards,
The Planet Automation Team
faghrie sanders
2024.11.28
Met Michael when he came to do a quotation for replacing my garage door, what a friendly guy, after emailing me the qoutation the same day we agreed on the conditions he gave me a installation date, he always kept me in the loop with the progress for installation, even after the replacement of my old garage door a few days later the came to verify if everything is still good, would recommend them to anyone who wants to install a garage door
Thank you for sharing your experience! We're glad to hear about the smooth process with Michael and the team. Your recommendation means a lot to us!
Best regards,
The Planet Automation Team
Jacqueline Lovell
2024.11.27
Planet Automation exceeded my expectations! Everyone I dealt with was courteous, efficient and professional. Affordable repairs and excellent service! Well done Planet Automation.
Hello Jacqueline,
Thank you for your kind words! We're thrilled to hear about your positive experience. We strive to offer excellent service and efficiency at all times. We look forward to serving you again.
Best regards,
The Planet Automation Team
2024.11.27
2024.11.27
| South Africa
Top quality services
We have used Planet Automation for new installations and maintenance or repairs. Michael and his team are doing a great job; they are punctual, communicate timely and keep their promises. In short, top class quality professional services all around.
We would strongly recommend their services. Five stars rating is fully deserved.
Nick
Date of experience: 26 November, 2024
Date of experience: 26 November, 2024
Thank you, Nick, for your kind words and recommendation. We're thrilled to hear about your positive experiences with Michael and our team. We look forward to continuing to provide top-notch service for you.
Best regards,
The Planet Automation Team
2024.11.25
2024.11.25
| South Africa
Gate motor and Electric fance
Great service . Installed gate motor and fixed my gate rail . Electric Fence was installed perfectly .
Thank you, Grant! We're delighted to hear you're pleased with our installation services. Should you need further assistance, feel free to reach out.
Best regards,
The Planet Automation Team