Appointed by Ikea to fit new kitchen which they did fine with, we asked for extras which wasn’t a problem. It was the finishing touches that I have an issues with, all sealant I had to remove after 4 weeks and redo as it was peeling off. We paid for the ceiling to be plastered which was done after wall units were installed and all edging was missed leaving it looking a mess. The flooring was rushed which when fitting skirting boards found pieces were patches and not even connected, almost every panel is popping up and I have spend the last 3 months fixing to the point I needs replaced 10 months after being fitted. Was planning to use them again for full new bathroom but seeing the quality of work as I feel was rushed as they had other jobs we changed our minds and went somewhere else.
Edit: 2 emails sent since work was completed never had reply, check photos is this what you called High quality work?. Once you make the final payment they are not interested, even if offered to repair all faults for free i wouldn't allow back in my property.
Reply from PJTC LTD
2025.12.20
UPDATE (added after Darren’s edit): Following this review, the first email we have ever received from Darren since completion of the works was received yesterday (19th December 2025)—well after the completion of the 12‑month warranty period. Darren has also stated publicly that two emails were sent previously; however, after checking our records we have no earlier emails on file. If any earlier emails exist, please forward them again showing the original date/time and the recipient email address, so we can verify this.
It remains the client’s responsibility to report any issues within the warranty period. We have no way of knowing about any concerns unless we are notified within a reasonable timeframe so we can inspect and address them properly.
For additional context, at completion Darren signed to confirm satisfaction with the installation, stating: “very high standard of work. very satisfied and will definitely using the company again.”
We stand by our workmanship and our warranty process: issues must be reported within the warranty period so they can be inspected and resolved properly.
________________________________________
Dear Darren,
Thank you for your feedback and for trusting us with your kitchen installation.
We’re glad to hear you were satisfied with the initial installation and our ability to accommodate your extra requests. However, we were surprised to learn of your concerns regarding the finishing touches, as this review is the very first time you’ve brought these matters to our attention—nearly 10 months after the work was completed.
We want to stress that all our work is covered by warranty, and we use only high-quality materials such as BAL sealant. We always encourage our clients to contact us directly and promptly if any issues arise, so we can resolve them quickly and efficiently under warranty. Unfortunately, we received no communication from you regarding any problems with the sealant, ceiling, or flooring until now.
Timely communication is essential for effective aftercare and customer satisfaction. Had you reached out to us when you first noticed any concerns, we would have been able to inspect and rectify the issues immediately, as we do for all our clients. Waiting nearly a year and only mentioning these problems in a public review has unfortunately prevented us from providing the support and solutions we are known for.
We take pride in our workmanship and always strive to address any concerns as soon as they arise. Your feedback will be reviewed internally to help us further improve our services. Should you wish to discuss this further or require assistance in the future, please do not hesitate to contact us directly.
Thank you again for your comments.
Kind regards,
PJTC
It remains the client’s responsibility to report any issues within the warranty period. We have no way of knowing about any concerns unless we are notified within a reasonable timeframe so we can inspect and address them properly.
For additional context, at completion Darren signed to confirm satisfaction with the installation, stating: “very high standard of work. very satisfied and will definitely using the company again.”
We stand by our workmanship and our warranty process: issues must be reported within the warranty period so they can be inspected and resolved properly.
________________________________________
Dear Darren,
Thank you for your feedback and for trusting us with your kitchen installation.
We’re glad to hear you were satisfied with the initial installation and our ability to accommodate your extra requests. However, we were surprised to learn of your concerns regarding the finishing touches, as this review is the very first time you’ve brought these matters to our attention—nearly 10 months after the work was completed.
We want to stress that all our work is covered by warranty, and we use only high-quality materials such as BAL sealant. We always encourage our clients to contact us directly and promptly if any issues arise, so we can resolve them quickly and efficiently under warranty. Unfortunately, we received no communication from you regarding any problems with the sealant, ceiling, or flooring until now.
Timely communication is essential for effective aftercare and customer satisfaction. Had you reached out to us when you first noticed any concerns, we would have been able to inspect and rectify the issues immediately, as we do for all our clients. Waiting nearly a year and only mentioning these problems in a public review has unfortunately prevented us from providing the support and solutions we are known for.
We take pride in our workmanship and always strive to address any concerns as soon as they arise. Your feedback will be reviewed internally to help us further improve our services. Should you wish to discuss this further or require assistance in the future, please do not hesitate to contact us directly.
Thank you again for your comments.
Kind regards,
PJTC
PJTC fitter a kitchen for us from Ikea. They also tiled and decorated the kitchen and put new flooring down. They did a beautiful job,
Much so we have asked them back to put flooring down in the rest of the flat.
Reply from PJTC LTD
2026.06.28
Thank you Linda, we’re delighted our IKEA kitchen fitting, tiling, decorating and new flooring met your expectations and honoured to be asked back to fit flooring in the rest of your flat.
We pride ourselves on professional kitchen fitting, tiling and floor fitting services, so please contact us to arrange the next visit or to discuss any preferences.
We pride ourselves on professional kitchen fitting, tiling and floor fitting services, so please contact us to arrange the next visit or to discuss any preferences.
En-Suite renovation
PJTC carried out an en-suite renovation for me, after a water leak destroyed the floor the en-suite was stripped back to concrete, a complete rebuild of the floor joinsts flooring and walls new shower, sink etc the workmanship tiling and finish are excellent. Very pleased with the result.
On a personal note Pavel is very easy to deal with, personable, responds quickly and just gets on with the job.
Date of experience: 28 January, 2026
Date of experience: 28 January, 2026
Good quality work
Reply from PJTC LTD
2026.04.30
Thank you, Michael, we're delighted you were pleased with the quality of our work and appreciate the kind feedback.
If you need anything further or would like to discuss future projects, please contact us directly; we are committed to maintaining the same high standard.
If you need anything further or would like to discuss future projects, please contact us directly; we are committed to maintaining the same high standard.
Huge thanks to Pavel and his team for the fantastic job they did on our utility room kitchen. The IKEA install was seamless, the team was professional and there were no hidden costs. We couldn’t be happier. Highly recommend and will definitely use again.
Reply from PJTC LTD
2026.03.29
Thank you, Naheed, we’re delighted Pavel and his team delivered a seamless IKEA install and that you’re so happy with your utility room kitchen.
We appreciate the recommendation—please get in touch for any future projects and we’ll ensure the same high standard.
We appreciate the recommendation—please get in touch for any future projects and we’ll ensure the same high standard.
Removal an replacement of a cooker extraction hood and drilling an outside wall to fit ducting.
This was a very small job, though one that I wouldn’t have attempted myself. I was very impressed that PJTC were prepared to take on such a small job. The work was carried out in a professional, tidy and timely manner and for a fair price. I would certainly recommend this contractor.
We would highly recommend Pavel and his team. They installed a new kitchen and bathroom for us & we will definitely be using them again. The work was completed to a very high standard & Pavel showed amazing attention to detail. He gave us very sound advice throughout which we appreciated. Pavel, Norbert, Karl and the rest of the team were very easy to deal with & the whole process went very smoothly.
Reply from PJTC LTD
2026.02.25
Thank you Rona for your kind recommendation; we are delighted your kitchen and bathroom installation met a very high standard and that Pavel, Norbert and Karl provided excellent attention to detail and sound project management.
Please contact us for future kitchen or bathroom renovations, refurbishment, tiling and carpentry services. We look forward to working with you again.
Please contact us for future kitchen or bathroom renovations, refurbishment, tiling and carpentry services. We look forward to working with you again.
New Kitchen
First class service from PJTC for our new kitchen installation. Communication was excellent throughout. Extremely high standard of workmanship.Pavel, Norbert and Carl left the kitchen clean and tidy each day in preparation for the next day. Would highly recommended their services.
Date of experience: 02 February, 2026
Date of experience: 02 February, 2026
First class service from PJTC for our new kitchen installation. Communication was excellent throughout. Extremely high standard of workmanship.Pavel, Norbert and Carl left the kitchen clean and tidy each day in preparation for the next day. Would highly recommended their services.
Reply from PJTC LTD
2026.02.12
Thank you, Margaret, for your excellent review; we’re delighted PJTC’s kitchen installation, communication and high standard of workmanship met your expectations and that Pavel, Norbert and Carl left the site tidy.
We remain committed to first-class kitchen installation, kitchen renovation and project management services; please contact us for any future work or recommendations.
We remain committed to first-class kitchen installation, kitchen renovation and project management services; please contact us for any future work or recommendations.
I recently had a ikea kitchen installed by Pavel and his team ,the work was carried out to a high standard and the 3 workmen were professional from start to finish , removing the old kitchen and tiles ,plumbing ,electrical work ,plastering and installing new kitchen .Im so happy with the result
Reply from PJTC LTD
2025.11.21
Dear Julie,
Thank you for your glowing review! We're delighted to hear that Pavel and his team met your expectations and delivered high-quality workmanship throughout your kitchen installation. Your satisfaction is our priority, and we look forward to serving you again in the future.
Thank you for your glowing review! We're delighted to hear that Pavel and his team met your expectations and delivered high-quality workmanship throughout your kitchen installation. Your satisfaction is our priority, and we look forward to serving you again in the future.
Kitchen installation
Iv recently had an ikea kitchen installed by PJTC ,im very pleased with the result and love my new kitchen .Pavel and his team were great ,helpful and carried out the work to a high standard .The 3 workmen were professional from start to finish .Im so happy with the end result
Really pleased with the work of Pavel, Norbert and team - my bathroom looks amazing. Communication was excellent and all work was carried out to a high standard in a tidy working environment. I have no hesitation in recommending the team and plan to use them again in the future.
Reply from PJTC LTD
2025.11.17
Thank you, Elaine! We're thrilled to hear that you are pleased with Pavel, Norbert, and the team's work. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Verified
PJTC Ltd bathroom remodel
Really pleased with the work of Pavel and team - my bathroom looks amazing. Communication was excellent with all work carried out to a high standard in a tidy working environment. I have no hesitation in recommending their services and plan to use them again in the future.
Pavel and his team did an excellent job installing our new kitchen. We were delighted with the workmanship and Pavel was very professional, friendly, reliable and hardworking.
Reply from PJTC LTD
2025.09.23
Thank you for your wonderful feedback, John! We're thrilled to hear that you’re delighted with the installation of your new kitchen. Pavel and the team take great pride in their work, and your recognition means a lot to us. We appreciate your support and hope you enjoy your beautiful new kitchen for years to come!