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Reviews (18)
Andrew Norman
2022-01-31
Positive
Professionalism
Quality
Responsiveness
Value
We approached Phil at Pivotal to build our new website following a recommendation from an industry colleague. He instantly understood our brief and target audience and immediately put us at ease with our decision-making process as to which provider to choose. We were dealt with in a friendly and professional manner throughout and the team made the process very easy. The site was built in a very timely manner to a very high standard and we are delighted with the result! We would absolutely recommend Pivotal to anyone.
Thank you very much Andrew for taking the time to write such a wonderful review! We enjoyed building the site and we're glad to see that you're happy with it!
Bernadette Goudy
2022-01-31
When I needed a new web site Phil was the obvious choice for me and he has done a fantastic job. I'm really pleased with the clear navigation, great design and overlook and feel. Phil and his team are great to work with and a pleasure to recommend.
Thank you for your kind review, Bernadette! We're glad you've had such a positive experience with us!
Kerry Leigh
2022-01-10
Positive
Professionalism
Quality
Phil and the tam at Pivotal Marketing have done an excellent job of building me a brand new website for my business. A family member recommended I use them and I'm really glad I did.
They were very professional throughout the process and the build took no time at all. I struggled with knowing what I wanted it to look like, but with guidance it really surpassed what I could have imagined.
Great service and fantastic job, worth every penny. Thank you! I'm just sorry it's taken me so long to leave a review.
Thank you Kerry for leaving a review! We're glad that you're happy with it, we enjoyed putting it together!
Raffaella Hinchliffe
2021-09-21
Positive
Professionalism
Quality
Responsiveness
Value
Pivotal Marketing Ltd are an excellent team. They are professional, yet friendly, reliable and accommodating to the needs of our business. They are proactive and quick to respond to our calls. I cannot recommend them highly enough.
We appreciate you taking the time to leave such a fantastic review Raffaella! Jordan has enjoyed working with you and delivering your website workshop and we all look forward to working with you and Italian4U in the future!
James Burgess
2021-09-20
Positive
Professionalism
Quality
Responsiveness
Value
We was recommended to Pivotal by another of our customers as we wanted to refresh the website. What we finished with was beyond we we had hoped for. All the team have a professional but friendly approach and time frames managed excellently. Would highly recommend
Thanks very much for taking the time to leave such a great review James! Your website launch has been a long time coming which makes it all the more a pleasure to deliver a website for ElliotLee that exceeded your expectations! We look forward to working with you in the future!
R A Sidebottom Roofing Ltd
2021-09-14
Positive
Professionalism
Quality
Just had a full website refresh carried out by Pivotal Marketing Ltd and I’m very happy with the results.
As always, Jayna was very knowledgeable and professional, a pleasure to deal with.
I would highly recommend the team at Pivotal for the wide range of services they provide.
Thank you very much for taking the time to leave us such a kind review David! We're glad you enjoyed your experience getting your website upgraded with us as much as we enjoyed giving you a workshop to enable you to take control and edit the content. We look forward to working with you in the future!
Ifat Iqbal
2021-09-01
Positive
Professionalism
Quality
Responsiveness
Value
We used Pivotal Marketing to spruce up our website, they gave us an amazing brand new one! The best thing I found was the way they understood exactly what we were after even though we didn't! The training provided after is a unique approach as it has enabled us to manage our content and website - so it's a continued improvement rather than a one off price off work. Great work by Phil, Jayna and Taylia, thank you from Sleigh & Story Accountants
Thank you so much for taking a the time to leave us such a kind review Ifat! It has always been a pleasure to work with Sleigh & Story, we've enjoyed designing and developing a website you're proud of and we look forward to working with you and supporting the business with any digital marketing or website needs going forward.
sam hellewell
2021-07-30
Positive
Professionalism
Fantastic level of customer service. was very helpful in the services we used.
would definitely recommend for any website or marketing solutions!
Thanks so much for taking the time to leave us such a positive review Sam! We've enjoyed working with you and look forward to helping you and DMR Roofing Centre Ltd in the future!
Keith Warburton
2021-06-24
Positive
Professionalism
Quality
Responsiveness
Value
We have been working with Phil and the team at Pivotal Marketing now for about seven years. During that time they have built three websites from scratch and subsequently helped update two of those websites.
We have recently gone through a process of updating our core website with a view to making it more vibrant and engaging while at the same time looking to encourage more enquiries from potential clients.
We are extremely pleased by the level of technical expertise within the team as well as their ability to grasp the commercial imperatives driving our website strategy. In addition, they are a pleasure to work with - which makes the process much more enjoyable.
What's more to say - I would wholeheartedly recommend Pivotal Marketing if you are looking to 'up' your online presence.
Keith Warburton
CEO
Global Business Culture Ltd
Thank you so much for taking the time to leave us such a positive review Keith. We have enjoyed working with you over the years and look forward to a lasting working relationship in the future!
Oliver Blackburn
2021-06-19
Positive
Professionalism
Quality
Responsiveness
Value
Pivotal did a fantastic job designing and now managing our new website over a year ago! We have been that busy responding to customer enquires and sales on our website I apologise it has taken so long to write this review! We have received great feedback from our customers about our website and it has really helped our business during the pandemic as we are getting plenty of enquires and orders from around the UK. The whole team at Pivotal have been fantastic to deal with and always get back to you if you have a question or problem. Thank you guys and look forward to working with you in the future.
Thank you so much Oliver for leaving us a review! We're glad you've had such a positive experience with us and with your website. It's been a pleasure working with you and we also look forward to working with you again!
Martin Hargreaves
2021-03-25
Myself and my co-director Aimee at Ultra Accountancy recently engaged Pivotal Marketing to redesign our website to achieve a more professional look and better useability.
We are really pleased with the final result! The team at Pivotal really got to understand our business and what we are about, whilst they listened to our requirements they also made some great suggestions to further improve the site.
They have also provided a blogging workshop so we are now able to keep our clients up to date with useful tips and information and will we be using them further in this area in future.
We wouldn't hesitate to recommend the team at Pivotal Marketing Ltd!
It's been a pleasure to work with you both. We're so happy you're pleased with the final result and look forward to supporting your business online going forward! Thanks for the kind review!
Nigel Greenwood
2021-03-17
Positive
Professionalism
Phil and his team built a great website for our new software product. They gave us fantastic branding ideas, built the site with a clear flow through it and then went the extra mile by helping us design the look and feel of the software itself. Highly recommended!
Thank you for taking the time to leave us such as positive review Nigel! We've really enjoyed working on this fantastic project and feel proud to have been a part of its development. Thanks for trusting us with your exciting new business advice software project which we know will be hugely beneficial to so many businesses.
Catherine Kershaw
2021-02-16
Positive
Professionalism
Jayna provided me with very comprehensive and useful website training in order for me to update the company website (Highbury Homes).
Thank you for taking the time to leave such a positive review Catherine! We're glad you enjoyed your experience of having a Pivotal WordPress workshop and feel more confident to manage your company's website yourself.
Richard Harrison
2021-02-12
Positive
Professionalism
Quality
Responsiveness
Value
From my first contact with Pivotal (with Phil Hatfield) throughout every dealing I've had with them they have been totally professional and cooperative, as well as extremely supportive and reliable. Jayna has been great at understanding what we've been trying to get across in our new website and has made it feel like a really collaborative experience. Could not recommend more highly.
Hi Richard, thanks for taking the time to leave us such a positive review! We're glad you've found your new website development, design and SEO copywriting project to be a collaborative one - it's your business' website after all so we're glad we could work together so well and that you're pleased with the final result!
Mozammel Haque
2021-02-10
Positive
Professionalism
We are repeat customers of Phil and his team. Honestly I would never go elsewhere. They respond pretty quick, they UNDERSTAND your brief SO well and deliver your vision better than you had dared to think possible and nothing is ever too much trouble for them. Customers for life
Thank you so much for your kind words Mozammel! We're so pleased that you have enjoyed your experience of working with us on your websites and we look forward to working with you in the future.
Isla Burke Bull
2021-02-10
Positive
Professionalism
Sarah Holmes
2021-02-09
Positive
Professionalism
Quality
As a Director of Imagineer Development UK CIC, we have been working alongside Pivotal to redevelop and amalgamate our websites into a more efficient and accessible platform for our stakeholders. The work has been complex- involving the development of a membership area, directories, e-commerce and the integration of a learning management system for e-learning. Phil, Jayna and Taylia are very friendly, approachable and highly skilled at what they do. They have responded to all of our requests and presented solutions as we have needed them. I would not hesitate to recommend their services.
Thank you so much for taking the time to leave such a positive review Sarah! We're glad you enjoy working with us and we look forward to helping you solve any website challenges you have in the future.
Nigel Cliffe
2021-02-05
Positive
Professionalism
Quality
Responsiveness
Value
I have worked with Pivotal Marketing Ltd for several years both on my account and that of many clients. They design, develop and maintain my website, report on my SEO rankings, help me with digital marketing including blog writing and have frankly, never let me down. They are a pleasure to work with and I would highly recommend them to everyone.
Thank you very much for your kind words Nigel! It's a pleasure working with you and we look forward to continuing to never let you down!