PHI Clinic Reviews 2025 | Trustindex.io

caroline chamberlen 2025.12.02

I continue to be impressed with the Phi Clinic. It is immaculate and the staff are very kind and look after one well. Dr Patel is the ultimate professional and I would never go anywhere else

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Reply from PHI Clinic 2023.11.11

Thank you for your kind words, Caroline! We are delighted to hear that you continue to be impressed with PHI Clinic. It is our utmost priority to maintain a clean and impeccable environment for all our clients. Our staff is dedicated to providing excellent care and ensuring that every individual feels well taken care of. Dr. Patel is truly a professional and we are glad to hear that you trust him. We appreciate your support and look forward to serving you in the future.

Vis So 2025.11.17

I’ve decided to Write this review based on the lack of communication from this Clinic despite a reasonable waiting time from my side. I had two different consultations one with Dr Aneka which performed my first treatment for which after the follow up appointment (10 days after the first injection ) I’ve raised some concerns and requested some Advice Due the lack of results given my expectations - Not an answer so far which is quite disappointing. I’ve followed up via email twice but still nothing. During our initial consultation She also recommended and additional treatment which I was inclined to consider but I wanted to have the procedure done by DR Patel instead- for this reason we agreed to book a consultation with him (almost £300 for 7 mins out of the 30mins booked and paid in full) from Which I never received a follow up email or plan - it has been almost 3 weeks now. Prior the additional consultation with DR Patel, Dr Aneka also advised to use some Products to get my skin ready for The potential treatment with him - one of them is the tretinol from Obagi (paid £130)- I bought it in October and I found out it expires in few months ( feb 2026) only 4 months left.. quite not right in my opinion. I am truly disappointed by the lack of communication considering this was my first experience with them and with this world really. I wound not recommend.

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Emily Robles Pardo 2025.11.12

Nurse Alice was so incredibly helpful and genuine with her level of care . I was able to completely trust her opinion and she always made sure I felt comfortable. Thank you so much to her !

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Lizzie 2025.10.17

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fiona lafferty 2025.10.06

Excellent team of professionals with state of the art lasers and treatments. Dr Tapan Patel is wonderful. He's always honest with his patients. I feel safe at the PHI clinic, knowing I am getting the best treatment for my skin.

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Reply from PHI Clinic 2025.05.04

Thank you, Fiona, for your kind words! We're thrilled to hear you feel safe and cared for at PHI Clinic. Your trust means a lot to us, and we’ll continue to provide the best care for your skin.

Clara de Inocencio 2025.09.17

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Susanna Benzie 2025.08.22

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Reply from PHI Clinic 2025.09.01

Thank you so much for your 5 star rating :)

Rabia Idrees 2025.08.13

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Reply from PHI Clinic 2025.09.01

Thank you so much for your 5 star rating :)

sanjeev mansotra 2025.07.28

I just had an ultra clear laser session with Dr Tapan patel at Phi clinic for my acne scars!!Right from the consultation to the actual session and the after therapy guidance everything was Top notch👍👍👍👍👍 !! A special mention that after the session, Dr Tapan proactively inquired 🙌and monitored every single day guiding me through the post care inspite of his busy schedule❤️!! I got some excellent results and my skin looks amazing☺️ !! Waiting for the next session 😊

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Reply from PHI Clinic 2025.07.29

Thank you so much for your kind review, Sanjeev. We're so pleased you're happy with your results and the care you received from Dr Patel and the team. We look forward to seeing you at your next session.

Hala Ajil 2025.07.18

I recently moved back to London and was feeling completely lost when it came to finding the right place for Botox and facial treatments. So many clinics felt overpriced and pushy, like they cared more about selling than actually listening. Then I found Phi Clinic… and everything changed! Dr Ivona Paravic is a gem. From the moment I met her, she made me feel seen, heard, and genuinely cared for. I told her I wanted something natural - just a little help to feel like myself again - and that’s exactly what she delivered. No pressure, no upselling - just honest, expert advice and beautiful results. I’m 41, 11 months postpartum, and I work out like crazy - she gave me something that fits me and my lifestyle perfectly! My face had changed so much after having my baby, and Dr Ivona helped me feel confident and like myself again. She didn’t try to transform me - she brought ME back to me. If you want someone who truly understands balance, listens to what you want, and delivers subtle, stunning results, go see her. I couldn’t recommend her more!!!

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Reply from PHI Clinic 2025.07.18

Thank you so much Hala for sharing your feedback. We’re truly honoured that you chose PHI Clinic, and especially that you felt comfortable and cared for throughout your experience with Dr Ivona. Helping people feel like the best version of themselves is exactly what we strive for, so hearing that you felt listened to and supported means everything.
Thank you again for sharing such heartfelt feedback and we look forward to welcoming you back!

Adna Sablyich 2025.07.09

Dr Ivona Paravic, yet again, delivers an outstanding, caring service for PHI Clinic, with an immaculate attention to detail, a genuine interest in the patient and desire to make me look and feel my absolute best. I walked into the Clinic for the first time, on a hot early July afternoon; and was met with a lively, friendly, warm welcome from the Receptionist, of this cool, airy place of beauty and grandeur, in white. It is impossible to feel anything but rejuvenated and self-satisfied, in a space which exudes so much brightness and welcome. Every staff member greets you with a beautiful smile - through other doctors and support teams, to the owner himself, who does not fail to greet you, even in the flurry of his working day. Their own faces inspire your confidence that you are in the right place and the right hands. I walked out of the treatment, looking the best version of my fully recognisable self. My son said nothing that evening - my colleagues thought my 'make-up' was good the next day. I can see the work, but it's beautifully subtle, masterfully crafted, it takes nothing away, but adds that touch of 'lift' 🤷‍♀️ that the face needs, to fully radiate your inner sunshine.

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Reply from PHI Clinic 2025.07.18

Thank you for your wonderful feedback, Adna. We are truly pleased to hear that your experience at PHI Clinic left you feeling both cared for and confident. Dr. Ivona and the entire team are delighted to know that you’re happy with your results and your experience with us. We greatly appreciate your trust and look forward to welcoming you back to the clinic in the near future

Mary McMahon 2025.05.24

I just wanted to say a huge thank you to Anneka for her care and professionalism during my treatment at the clinic. I would highly recommend her. Thanks also to the very kind receptionist.

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Reply from PHI Clinic 2025.07.18

Thank you so much for your kind words Mary. We’re delighted to hear you felt well cared for by Dr Anneka and our team. We truly appreciate your feedback and hope to welcome you back soon.

Sandra 2025.05.22

I can’t speak highly enough of the wonderful results I have had under Dr.Tapan Patel’s excellent care. The results have been amazing and the attention to detail excellent. I would never consider going anywhere else and look forward to my next visit. Dr. Patel has more than exceeded my expectations, thank you Dr Patel.

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Reply from PHI Clinic 2025.05.24

Thank you, Sandra, for sharing your experience with Dr. Tapan We're thrilled to hear about your amazing results and trust in our care. Your kind words mean a lot, and we look forward to welcoming you again!

Anthonio 2025.05.08

I typically don’t leave negative reviews, but this experience compelled me to share my thoughts. I had an appointment with Jenna Staal for a beauty treatment, and the encounter was incredibly frustrating. She completely failed to address my concerns and seemed uninterested in providing quality care. Moreover, I believe a beauty therapist should maintain a certain level of professionalism, and unfortunately, Jenna did not meet those expectations. Her body odour was quite noticeable, and her breath was unpleasant during our interaction. Thankfully, this was my first and last visit to PHI Clinic. I found another clinic in West London that offers superior treatments at a better price, and the practitioner maintained a much more professional demeanour. From my experience, I would not recommend PHI Clinic.

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Reply from PHI Clinic 2025.05.20

We are genuinely sorry to hear that your experience did not meet your expectations.

In order to properly investigate your concerns, we kindly ask that you confirm the date and time of your appointment and the treatment received, as we cannot locate your name and any corresponding booking in our system. This information will allow us to look further into the matter and take appropriate steps if needed.

We would also like to take this opportunity to respectfully highlight that parts of your review may fall outside of Google’s review policies, which do not permit content that includes gratuitous offensive language, personal attacks, or defamatory remarks. While we take all feedback seriously, we do ask that reviews remain respectful and avoid personal or inappropriate commentary, in line with Google’s policies.

We remain committed to providing a high standard of care to every client and we kindly ask that you contact us directly to discuss this matter further.

Georgia Bennett-Baggs 2025.05.02

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Reply from PHI Clinic 2025.05.04

Thank you, Georgia! We truly appreciate your support and are so glad you had a positive experience. Feel free to reach out anytime if there's anything we can do for you.

Maryam Arif 2025.04.30

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Reply from PHI Clinic 2025.05.04

Thank you, Maryam, for your feedback! We're so glad you had a great experience. We look forward to serving you again!

Aaliyah S. 2025.04.16

I had ablative laser treatment at PHI Clinic in December followed by Clariphi for acne scarring. Dr. Tapan Patel and the entire team of nurses at PHI Clinic deserve high praise for their exceptional attention to detail and making me feel incredibly comfortable throughout my treatments. The care I received was truly world-class, and I couldn't be happier with the results. I highly recommend PHI Clinic for anyone looking for professional, effective skincare treatments.

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Reply from PHI Clinic 2025.04.24

Thank you so much, Aaliyah! We're thrilled to hear about your positive acne scarring treatment experience and fantastic results. Your kind words about Dr. Tapan Patel and the team mean a lot, and we’re glad we could make you feel so comfortable.