Verified Company
Amazing what this team does and is the perfect tribute for a much loved and cherished pet.
We had the heartbreak of losing our house cat very unexpectedly, she was in good spirits the night before.
They came quickly and on a Sunday and the way they placed her in what can be described as a Moses basket type carrier was touching. They cared just like we did. The great part is we had her back within 2 days.
What we have been left with now is a beautiful reminder of our cherished Mitzy.
I can not thank them enough for helping us through this difficult time.
If you want a lasting memory of a loved pet these are the people to speak to.
Thank you from us all š«¶š»
RIP Mizty xx
Reply from Pet Cremation Direct Ltd
2025.12.09
Thank you Marc for your review and I'm glad we could help at such a distressing time and thank you for entrusting us with Mitzy, she was a gorgeous cat š§”š
From speaking with Natasha on that first difficult phone call I knew our family pet would be looked after. Everything was respectful and dignified, and we received the ashes the next morning in a wooden casket with a lovely framed nose and paw print, fur and a candle which is such a nice touch.
I would recommend to anyone local that finds themselves at the end of their pets life wanting a local, dignified and quick cremation to use pet cremation direct. In the past we have waited weeks for ashes to be returned when using services at the vets and your pet having to be taken miles away, nothing was too much for Natasha & Robert, Ty was taken away from home so respectfully and cared for at such a difficult time for us, thank you.
Reply from Pet Cremation Direct Ltd
2025.12.03
Thank you Jenny for your lovely review and thank you for entrusting us with Ty and I'm glad we were able to help during this difficult time š
Pet Cremation were so kind and professional when my cat pased away. They talked me through the process and timelines and gave me all the time i needed to say my final goodbye. They retuned the ashes to me next day exactly when they said. I would not hesitate to recommend them
Reply from Pet Cremation Direct Ltd
2025.12.03
Thank you for your lovely review and thank you for entrusting us with Lou Lou on her final journey š
Sadly we made the decision to put our beloved Guinea pig Blossom to sleep on Friday. We decided to use Pet Cremation Direct for her cremation. I am so glad I did as Paula was just so lovely and compassionate and I knew Blossom would be treated with the care she deserved.
She may have just been a guinea pig but sheās left a huge hole in our life and these guys made everything just that little bit easier at a really difficult time. Not to mention she was back with us so quickly too. Thank you so much š©·
Reply from Pet Cremation Direct Ltd
2025.11.26
Thank you Lucy for your review and thank you for entrusting us with Blossom she was so cute ā¤ļø
This wonderful family business made our decision to end our dog's suffering, stress-free and comforting. From the initial call with Paula, arrangements to send Bea, the vet, then Paula collecting our lovely boy from our home and returning his ashes the following day was all seamless. Paula and Bea showed us empathy and professionalism. We were also delighted to receive his nose and paw prints, his fur and a lovely heart-shaped scented candle. We thoroughly recommend this local new business.
Reply from Pet Cremation Direct Ltd
2025.11.21
Thank you Sheila for your review and thank you for entrusting Buster with us as he made his final journey š
Many thanks to Paula and the Team for making such a sad experience bearable.
Paula who came to collect George was lovely .I placed him in the basket she brought and she carefully with blankets tucked him in - he looked as though he was sleeping .Everything was carried out with great respect and care .
He was returned to me today with a nose and paw print on cards , a heart shaped candle ,certificate and little bottle filled with his hair in a small gift bag .Items I shall treasure forever .
I can highly recommend this service .
Reply from Pet Cremation Direct Ltd
2025.11.13
Thank you Ann Lee for your review and kind words, I'm glad we could help šš¾
Thank you so much to Pet Cremation Direct for the care they showed when our golden retriever Holly had to be euthanised at the emergency vets recently. She went to Rainbow Bridge early Sunday morning. I rang Pet Cremation Direct first thing Monday morning. They collected Holly from the vets within a couple of hours and messaged me to let me know they had her. On Wednesday morning they contacted me to let me know she was ready and they delivered the lovely casket back to us in the afternoon, along with a framed pawprint, a separate pawprint and nose print on card, a lovely bottle with some of her hair and a heart shaped candle. In the past we have had to wait 2+ weeks for our pet to be returned so I highly recommend the prompt service and care shown to us. Thank you
Reply from Pet Cremation Direct Ltd
2025.11.06
Thank you Julie for your lovely review and thank you for entrusting us with Holly on her final journey, she is a gorgeous girl ā¤ļø
Great company to deal with in such sad circumstances, they made it as easy as possible and did everything they said they would and more. Very empathetic and caring, many thanks to Paula and the team.
Reply from Pet Cremation Direct Ltd
2025.11.05
Thank you Rebecca for your review and entrusting us with Bobby on his final journeyš
would definitely recommend Paula and Pet Cremation Direct, we lost our dog on Wednesday evening, I rang Paula Thursday morning to arrange them to collect Lola from the vets, Paula made the whole process so easy, they collected her from the vets and got her back to us later that day! that's exactly what we wanted, our girl back home where she belongs as soon as we could. we got some amazing prints of her nose and paws, which we treasure forever. thank you so much for all you did for us
Reply from Pet Cremation Direct Ltd
2025.11.03
Thank you Stacey for your review and thank you for entrusting us with Lola on her final journey ā¤ļø
Sadly had to have my late mums elderly dog Blue put to sleep last Friday. We wanted his ashes back as quickly as possible and after a visit to see Paula earlier the same day she reassured me she would collect Blue from the vets shortly after he fell asleep and I would have his ashes back later the same day or the Monday. Paula kept me up to date and personally delivered his ashes back to me at 5pm the same afternoon. The crem that the vets use would have been at least 10 days so this was fantastic service from Pet Crematorium Direct.
Blue was delivered in a lovely wooden casket alongwith a framed paw print and other prints and some of his fair in a little bottle in a lovely netted gift bag.
I can't recommend them enough - totally amazing.
Reply from Pet Cremation Direct Ltd
2025.10.31
Thank you Kate for your lovely review and thank you for entrusting us with Blue he was a gorgeous boy šand I'm glad that I could help š§”
Could not recommend this company enough. Our dog sadly passed away at home on a Sunday, they kindly stayed open late for us so we didnāt have to spend the night with him. Once we got there the two ladies were so comforting, they gave us as much time as we needed with him to say goodbye. They took the time to ask about what he was like and told us he will be having plenty of cuddles. Today we have received our dogs cremations in a beautiful personalised box, a paw print and a nose print ( that we did not ask nor pay more for) a beautiful candle and a bottle of his fur. They have helped turn a very traumatic situation into a peaceful one . Canāt thank them enough xx
Reply from Pet Cremation Direct Ltd
2025.10.27
Thank you Molly for your review and entrusting us with Rocky as he went on his final journey š he received lots of love from the whole team x
Chose pet cremation direct although I haven't used before, so glad I did at a very emotional time my pet was treated with respect and love. Also the owners were very empathetic with us would highly recommend
Reply from Pet Cremation Direct Ltd
2025.10.27
Thank you for your lovely review and we are glad we could help š§”
I would highly recommend Pet Cremation Direct. Their services are professional and personal.
Bee, thank you for making Archieās last moments so peaceful and dignified and for also putting me at ease from what was the hardest decision Iāve ever had to make. I couldnāt have wished for a better person.
Paula, I know Iāve been a blubbering wreck every time we have spoken but I just wanted to say thank you for looking after my boy. You have been so compassionate and caring throughout & you made the whole process flawless.
When I visited Arch the morning of his cremation, he looked so peaceful and pain free. I take comfort from that.
Iāll forever miss Archie, thank you for making his last moments peaceful and pain free. X
From the moment we contacted you . From the start the compassion you showed was amazing. Thankyou so much for taking care of my girl roxie. To the moment you brought her home to us ..thankyou for the gifts ..a paw print ..her hair ..a candle and a card ..we didnt expect that ..
Reply from Pet Cremation Direct Ltd
2025.09.26
Thank you Julie for your kind words and for entrusting us with Roxie ā¤ļø
I sadly had to contact Paula as my little boy, Eddie, was very poorly and was ready to go to sleep.
From the first contact, Paula was very compassionate and caring.
Bee, the vet, came to Eddie's home and was so caring, calming and reassuring - being able to say goodbye to Eddie at home meant a lot to me after he'd spent so long in the hospital and had trips back and to the vets.
Paula brought Eddie home the day after and having him back home so soon brought comfort.
Thank you to you both for your kindness, compassion and thoughtfulness at such a sad and difficult time.
Reply from Pet Cremation Direct Ltd
2025.09.16
Thank you for your lovely review and for entrusting us with Eddie as he crossed the Rainbow Bridge ššš¾