Verified Company
أسوء التجارب صراحه وكانت دباباتهم غير صالحه وتم الاتفاق على تعويضنا وفي الأخير قالوا سنعطيكم الصور مجانا اما الجوله بالدباب لازم رسوم لا أنصحكم فيها
Reply from Pertiwi Adventure Bali
2026.06.10
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
Regarding the ATV issue, we acknowledge that there was a problem with one of the vehicles during your activity. Our team immediately assisted and discussed possible solutions on-site to address the inconvenience.
We understand that this resolution may not have aligned with your expectations, and we sincerely regret any disappointment this caused. Your feedback is valuable to us, and we will continue working to improve both our equipment maintenance and guest communication to ensure a better experience in the future.
Thank you for visiting us, and we wish you all the best in your future travels.
Best regards,
Pertiwi Adventure Bali
Regarding the ATV issue, we acknowledge that there was a problem with one of the vehicles during your activity. Our team immediately assisted and discussed possible solutions on-site to address the inconvenience.
We understand that this resolution may not have aligned with your expectations, and we sincerely regret any disappointment this caused. Your feedback is valuable to us, and we will continue working to improve both our equipment maintenance and guest communication to ensure a better experience in the future.
Thank you for visiting us, and we wish you all the best in your future travels.
Best regards,
Pertiwi Adventure Bali
Unprofessional communication. You can see on the screenshot
I wanted to book the ATV rides but before booking I noticed that they have the wrong address to another business. So I wanted to make sure with them in private massages which address is correct. Anyway, they didn’t even say hello and didn’t help.
No desire to be paying to this business
Reply from Pertiwi Adventure Bali
2026.06.10
Dear Iryna,
Thank you for your review.
We sincerely apologize for the confusion and for not providing a clearer response to your inquiry.
We would like to clarify that we do not have any products listed on Klook. Our products are only listed and managed through our official website. Because many tour agents and tour organizers promote and sell activities using our company name, information displayed on third-party platforms may not always be published or controlled directly by our team.
We understand why the address discrepancy raised concerns, and your request for clarification before booking was completely reasonable.
We would also like to explain that, as the inquiry was not associated with a direct booking through our official channels, we had limited access to the booking details and the information provided by the third-party seller. This made it more difficult for our team to verify the source of the information and provide a precise explanation at that time.
Additionally, over the past few days, our team has been handling an unusually high volume of inquiries and operational activities. While this is not an excuse, it contributed to our response being less detailed than it should have been.
We regret that this interaction left a negative impression and did not reflect the level of service we aim to provide. We appreciate your feedback and will use it as an opportunity to improve our communication with future guests.
Thank you for bringing this matter to our attention.
Best regards,
Pertiwi Adventure Bali
Thank you for your review.
We sincerely apologize for the confusion and for not providing a clearer response to your inquiry.
We would like to clarify that we do not have any products listed on Klook. Our products are only listed and managed through our official website. Because many tour agents and tour organizers promote and sell activities using our company name, information displayed on third-party platforms may not always be published or controlled directly by our team.
We understand why the address discrepancy raised concerns, and your request for clarification before booking was completely reasonable.
We would also like to explain that, as the inquiry was not associated with a direct booking through our official channels, we had limited access to the booking details and the information provided by the third-party seller. This made it more difficult for our team to verify the source of the information and provide a precise explanation at that time.
Additionally, over the past few days, our team has been handling an unusually high volume of inquiries and operational activities. While this is not an excuse, it contributed to our response being less detailed than it should have been.
We regret that this interaction left a negative impression and did not reflect the level of service we aim to provide. We appreciate your feedback and will use it as an opportunity to improve our communication with future guests.
Thank you for bringing this matter to our attention.
Best regards,
Pertiwi Adventure Bali
Merveilleuse aventure en famille
Le prix est très abordable pour une randonnée d’1h30
Possibilité de partir en groupe (2 pers ou 1pers par quad)
Notre guide était très professionnel, tout en conduisant il a réussi à faire des photos et vidéos de notre balade en quad (non payant)
Des bottes et douches sont à disposition
Ainsi qu’un repas et une boisson en fin de parcours (compris dans le prix)
Les décors sont à couper le souffle
Vous passez dans des rizières, la forêt
Des souvenirs pleins la tête et le téléphone à ne surtout pas louper si vous êtes dans les environs
Last week I done the Buggy ride & swing.
The buggies were so much fun and I’d do it again next time I come to Bali. Definitely recommend.
The swings were a hit too. Grateful to the staff there as they are so lovely and make you feel comfortable during your photoshoots and they even have dresses you can rent. I didn’t use the dresses as I was in a bit of a rush. The staff at the main building were lovely too.
The complimentary meal from the buffet was delicious, I had 2 plates because it was that good!
I also had a beautiful scenic drive there from Seminyak. 🙏🏼
Suksma Pertiwi adventure team!
10/10 experience for both quad/atv & water rafting. All the staff are very lovely and accommodating. Partner and I will definitely be coming back! Thanks so much!!! ❤️❤️
Edit: Andy (our raft guide) was an absolute knockout (excellent) guide. He truly made our experience amazing. I highly recommend seeking him out to be your guide. Lunch was also great!!! ❤️
Had an amazing experience at Bali Pertiwi Adventure. I tried the ATV and rafting activities, and everything was well organized, fun, and safe. The guides were very friendly and helpful from the beginning until the end of the trip.
The place is clean and has great facilities like lockers, showers, towels, and a delicious Indonesian buffet lunch after the activities. There are many activities to choose from such as ATV, buggy, rafting, VW tour, swing, and paintball, so it’s perfect for friends, couples, or families.
Overall, it was a very memorable experience in Bali and I would definitely come back again. Highly recommended for anyone looking for fun adventure activities in Bali!