Damaged Property and Didn’t Pay!
I am a retired senior who paid Perth Complete Electrical promptly on three separate occasions. Yet more than four months after their vehicle damaged my apartment building, I am still chasing resolution of the outstanding $3,197 repair bill.
I have had to raise funds from an external party to cover damage I did not cause. I was not even present when it happened. How is this fair?
I spent considerable time compiling evidence, including CCTV photos and provided the requested bank details after being expressly assured that payment would be made. Those assurances have not been honoured. Instead, I have received a strata reminder notice, and my calls and emails are now going unanswered by Perth Complete Electrical.
The very least I expected was that my time and effort gathering the evidence would be respected and their assurances followed through. To be left without a response after all of this is unacceptable.
This experience has caused considerable anxiety and destroyed my confidence in the company’s accountability and customer service. I expect Perth Complete Electrical to honour its assurances, pay the outstanding bill and confirm payment in writing.
Based on this experience, I would not use or recommend Perth Complete Electrical.
Reply from Perth Complete Electrical
2026.10.25
We apologise for the delay in settling the payment for the damaged ducting and the frustration this caused. There was a delay while we obtained the correct bank details, but payment has now been made in full.
We respectfully ask that you update your review to reflect that payment has been received, as the statement that it remains unpaid no longer reflects the current situation.
We respectfully ask that you update your review to reflect that payment has been received, as the statement that it remains unpaid no longer reflects the current situation.