Had a great experience buying 2 e-bikes from Pedego Carmel. Josh was very knowledgeable and professional in helping my wife and I select, customize, order, assemble and our Velotric Fold 1+ bikes. When one was damaged in shipping, but still rideable, he ordered a new replacement bike rather than accept the small compensation offered by the manufacturer. This level of customer service is exactly why local shops are so far superior to on-line retail operations! We most strongly recommend Pedego Electric Bikes Carmel.
I bought my bike there a little over 2 years ago. I’ve had wonderful success with the bike and I can’t thank the staff more. From day 1 their professionalism and knowledge about their profession was top notch. Every time I needed service with anything including flat tires they went out of their way to get the bike back on the trail. Josh and the staff there are awesome. I will always recommend anyone to purchase a bike there. 👍 very satisfied customer
The team at Pedego Carmel were great to work with during the purchase of my ebike. They helped me select the correct size, understand the control panel, and explained all the features. They loaded the bike on my car rack and double checked that it was secure before I left the store. Thank you!
Pedego of Carmel, every time I go in there, treat you like they have all the time in the world to be with you. Even though they are very busy at the time. We live an hour away, when we take our bikes in for an annual service they try to get us taken care of while we wait. Doesn’t always happen but they make very good effort to get it done. Thanks to Josh and his staff.
I was extremely pleased with the service I received from Pedego Carmel. After visiting several other bike stores prior to Pedego, I immediately knew I was in the right place. I rode my new Velotric Discover 2 home from shop (around 8 miles) and smiled the entire ride. I highly recommend this place
The guys at Pedego Electric Bikes are very very good at keeping your bike tuned up and in perfect shape! Convenient, easy to deal with… they just do a great job! Need an electric bike - try these guys! They are great to deal with and Pedego is a great brand! You won’t be disappointed!
I just went back to have some work done on my bike - Pedego Biles are the best made - the people that service your bike - Josh Freedman - are the best - prices are right - try them out.