I cannot say enough amazing things about this pet flight nanny / puppy transport service! They safely brought my new little fur baby from Atlanta to Philadelphia today and the entire experience was absolutely flawless from start to finish.
The communication was outstanding the whole time. I received updates along the way which gave me total peace of mind knowing my puppy was being cared for by someone experienced and professional. When you’re trusting someone to fly your puppy across the country, that level of communication and reliability means everything.
The process itself was unbelievably easy. From coordinating the trip, to the smooth airport handoff at PHL, everything was handled perfectly. My breeder highly recommended this pet flight nanny service, and now I completely understand why. The professionalism, care, and attention to detail were top-notch.
If anyone is looking for safe, reliable puppy transport or a trusted flight nanny for breeder puppy delivery, I would recommend this service 1000 times over. They made what could have been a stressful process completely seamless and enjoyable.
Thank you again for taking such amazing care of my new little buddy and delivering him safely. Truly a 5-star experience! 🐶✈️
Ashley is wonderful! When we contacted her to transport our new dog from Georgia to Arizona, she made the flight arrangements within minutes and within a few more minutes, we had submitted our payment and had a schedule, everything in place. The day of travel, her original flight was cancelled due to weather, but she quickly made a reservation for the next available flight and kept us apprised all along the way. She took photos of our pup and kept us informed of the progress of their travels. The transfer at the airport was quick and seamless. Her fee was very reasonable and well worth the peace of mind. She really made the whole process efortless for us. She's the best!
I had a wonderful experience with Paws Up Express! Ashley and Jason and friends worked together on safely transporting my two kittens internationally, and the entire process was handled with care, professionalism, and clear communication.
From the beginning, Ashley walked me through the steps, confirmed flight details, and provided updates throughout the journey. I really appreciated the real-time photos, reassurance, and the way she treated my kittens like her own. I count have done it without her team.
They arrived safely, calm, and well cared for. I’m truly grateful for the attention to detail and the genuine care shown throughout the process.
If you’re looking for a reliable, compassionate pet flight nanny service, I highly recommend.
Ashley is phenomenal!
She is like Santa on Christmas morning, bringing the most precious gift of all...my Fur Baby.
She is dependable, competent and especially loving and kind..
I would definitely recommend her service, and ( hopefully) use her again.
It was an absolute pleasue!
High recommendations
Ashley was able to provide the transport despite difficult weather conditions. She was easy and accommodating to work with, kept us informed of the transport progress, and informed us of the final drop off that evening. She eased all our concerns. We highly recommend Paws Up Express.
Date of experience: 31 January, 2026
Date of experience: 31 January, 2026
I cannot say enough about Ashley. She is absolutely amazing!! Not only does she love what she does, but she treats each of these pets like they’re one of her own. She transported our new puppy today and he was a nervous one…she snuggled with him and gave him so much love! She’s trustworthy, communicative, and sends pictures all throughout her travels. I would highly recommend her and would not hesitate to use her again.
Ashley was wonderful! She was very responsive and flexible when arranging transport, and during the trip she to great care of my fur baby and sent regular updates and photos throughout!
We used Ashley to bring our 17 pound Maltipoo from DFW to LGA yesterday. She took excellent care of him and was very communicative every step of the way. I was super nervous because he’s never flown before and I was worried he was too big but Ashley reassured me that it would all work out and it certainly did! Saved us a 24 hour drive!
Ashley was absolutely wonderful with our cross country puppy surprise. From first communication to puppy in my arms everything was safe, thoughtful, and professional. Not only did she take on a transport with relatively short notice, she worked with us to find the right airport and timing solutions. She was prepared for everything and took excellent care of our puppy in transit. Ashley sent lots of pictures and messages to update and communicate along the way. It was so reassuring knowing how our pup was doing while traveling. I would 100% hire paws up express again and absolutely will recommend to anybody in need of the best flight nanny.
Within minutes of meeting Ashley at PDX, I had no doubts the puppy she was transporting was in the best hands! As a breeder, I’ve always had families come in person to pick up their puppies since I’d heard mixed reviews about flight nannies — but Ashley completely changed my mind. She was incredibly thorough and genuinely cared about every detail of the puppy’s comfort and health throughout the trip. She was calm, professional, and kind, and is exactly the kind of person you want handling such precious cargo.
She kept in close contact with both me and the new family, handled everything seamlessly, and truly went above and beyond. I wouldn’t hesitate to trust her again and can’t recommend her enough! 🐾✈️
Ashley was amazing she kept in contact the entire time. Her flight was canceled in Atlanta so she drove 9 hours to my house and delivered my furbaby to my door