Patty Plus Services LTD Reviews

Małgorzata Firaza 2025.12.03

     

Patty Plus Services cleaned our carpets yesterday in preparation for Christmas. Adam was friendly, professional but most importantly very thorough. Our carpets look fresh, smell great now. Shame I didn’t take before and after pictures for comparison. The whole process was quick and very easy. I would definitely recommend Patty Plus Services to anyone looking for reliable carpet cleaning company around Dorking.

Useful Report

Reply from Patty Plus Services LTD 2025.12.04

Thank you for your kind words! We're thrilled to hear you were happy with Adam's work and your fresh carpets. Your recommendation means a lot to us!

Sarah Davis 2025.11.20

     

Brilliant service from Adam! Carpets looking like new. He got all those stains out that I hadn’t been able to. Totally professional job and dried quickly. Would definitely recommend.

Useful Report

Paul Daniels 2025.11.12

     

Really helpful chap and very thorough in his work. I would totally recommend him to anyone!

Useful Report

Reply from Patty Plus Services LTD 2025.11.18

Thank you for the kind words! We're thrilled to hear you had such a positive experience and appreciate your recommendation.

Rebecca Lau 2025.11.04

     

Got a speedy reply after the first enquiry. Home visit arranged quickly all went well. I am a very detailed person and explained my expectations so they can take this into account when quote. They sent us a fee estimate (which is on the high side but am happy to accept if they can do a really detailed clean) and asked me to commit for a year (which I also accepted). They said they needed time to prepare the contract (fair enough) I waited patiently for the formal contract to come but had not heard after a month. When I asked, no reply to my message let alone a reason, or explanation. Very disappointing. I am guessing they actually don’t want to take up this job as they cannot provide the high quality clean i expect. What a shame.

Useful Report

Reply from Patty Plus Services LTD 2025.11.05

Hi Rebecca thanks for the feedback. We’re sorry for the delay finalising paperwork after our site visit and estimate. To clarify, no contract was issued and no cleaning took place. We aim for clear timelines and detailed work standards, and we’re reviewing our processes to prevent delays. If you’d like, please contact us at office[at]pattyplus[dot]co[dot]uk so we can share our timeline and resolve any concerns directly.

David Carver 2025.10.25

     

Adam was professional, polite and he arrived when he said he would. His cleaning of our settees was very effective and we have no hesitation in recommending his services.

Useful Report

Reply from Patty Plus Services LTD 2025.11.07

Thank you for your kind words! We're thrilled to hear you were pleased with Adam's professionalism and the results of his work. Recommendations like yours mean a lot to us!

Santa Korovitsena 2025.10.24

     

Adam is always doing his work to perfection and quick to respond. I would definitely recommend his company as we are always very happy with his work. Work is done swiftly and there is never a problem. Very friendly company and it is for sure always quality work 👌

Useful Report

Reply from Patty Plus Services LTD 2025.10.24

Thank you for sharing your experience! We're thrilled to hear you’re happy with the quality and responsiveness. Your recommendation means a lot to us, and we aim to keep delivering the same level of service!

poonam paryani 2025.10.20

     

Efficient and through - explained every step :) thanks

Useful Report

Reply from Patty Plus Services LTD 2025.10.24

Thank you for your kind words! We're glad you found the process efficient and clear. Let us know if you ever need assistance again!

Greg Gault 2025.09.10

     

Thank you so much for such a speedy response to my call. Great communication and a fantastic service. Really happy with the outcome & will definitely use again.

Useful Report

Reply from Patty Plus Services LTD 2025.09.29

Thank you for your kind words! We're thrilled to hear you appreciated the speedy response and service. We look forward to assisting you again in the future!

Athira Jose 2025.09.04

     

Adam – excellent work. Thank you.

Useful Report

Reply from Patty Plus Services LTD 2025.09.29

Thank you for your kind words, Adam! It's great to hear you’re satisfied with our work.

Friary Preschool 2025.09.01

     

We are very happy with the service we received from Adam. Very professional and friendly approach. All carpets and rugs look fresh and like new. Amazing job! we would use this service again.

Useful Report

Reply from Patty Plus Services LTD 2025.09.02

Thank you so much for your kind words! It was a real pleasure to help, and I’m delighted to hear that you’re happy with the results. I look forward to assisting you again whenever you need your carpets or rugs refreshed.

Magdalena Pacucha 2025.09.01

     

A great service I had received today. We had our rug cleaned from my daughter’s bedroom and it was covered with all sorts of stuff like play dough, slime etc. The result of cleaning is fantastic so I can highly recommend Adam and Patty Plus Services.

Useful Report

Reply from Patty Plus Services LTD 2025.09.02

Thank you for your kind words! We're thrilled to hear you're happy with the rug cleaning results. Recommendations like yours mean so much to us!

Alex Murlewski 2025.07.27

     

Patty Plus we're exceptional. They arrived on time and were highly experienced in carrying out cleaning and restoration on my wool carpets and in particular my viscose sofa that others have been reluctant to even look at. Adam is woolsafe approved which is quite rare - I'd definitely recommend them 10/10 patty plus well done!!!!!!!!!

Useful Report

Reply from Patty Plus Services LTD 2025.07.31

Dear Alex,

Thank you so much for your kind words and glowing 10/10 recommendation! We're truly pleased to hear that you were happy with the care and results on both your wool carpets and your viscose sofa – we know how delicate those fibres can be. Adam and the team take great pride in being WoolSafe-approved and in tackling the jobs others won’t.

We’re grateful for your trust and support – it was a real pleasure working with you.

Warm regards,
The Patty Plus Team

Daniel Hawthorne 2025.06.15

     

Thorough and professional

Useful Report

Reply from Patty Plus Services LTD 2025.07.29

Dear Daniel Hawthorne,

Thank you so much for your kind words! We're thrilled to hear that you found our service thorough and professional. At Patty Plus Services, we pride ourselves on delivering the best possible experience, and your feedback reassures us that we’re on the right track.

We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
The Patty Plus Services Team

Gaye Hebard 2025.06.03

     

Adam is a thoroughly charming and wonderful man. He has done the most fabulous job cleaning my carpets before the new furniture arrived. His knowledge is incredible and explains everything fully. I also had a largish blood stain on a bedroom carpet which another company did well with but I was still left with a stain which I covered with a rug last year. Adam tested it and had removed the residue stain completely. No more rug! I am beyond grateful for all his expertise, experience and knowledge. He is exceptional at what he does and I highly recommend him to everyone. My carpets were only a couple of years old and still looked excellent but Adam has been fabulous. Everywhere looks like new for my new furniture on Thursday. Thank you so very much.

Useful Report

Reply from Patty Plus Services LTD 2025.06.04

Thank you so much, Gaye! We're thrilled to hear about your wonderful experience with Adam. Your kind words mean a lot, and we’re delighted your carpets look like new again. Enjoy your new furniture on Thursday!

2025.05.13

10

Professional and extremely good value for money Fantastic work, had my carpets professionally cleaned and they look brand new. Highly recommend and very honest price given.

Useful Report

Wendy Bowen 2025.03.03

     

Brillant service and expertise . My carpets look so good again !

Useful Report

Reply from Patty Plus Services LTD 2025.04.04

Thank you for your kind words! We're thrilled to hear you’re happy with the service and the results on your carpets.

Sarah Saunders 2025.02.18

     

Excellent service. Best carpet clean we have ever had.

Useful Report

Reply from Patty Plus Services LTD 2025.04.04

Thank you for your kind words! We're thrilled to hear you had such a positive experience and that you're happy with the carpet cleaning.

ryan cunnew 2025.02.14

     

Great service. Very friendly. Highly recommend.

Useful Report

Reply from Patty Plus Services LTD 2025.02.16

Thank you, Ryan! We're glad you had a great experience with our service. If you ever need us again, we’re always happy to help!

Moira Alderson 2025.01.27

     

Adam was punctual, thorough and very professional. I will definitely use Patty Plus again.

Useful Report

Reply from Patty Plus Services LTD 2025.02.16

Thank you, Moira! We're delighted to hear that Adam provided a punctual and professional service. We look forward to helping you again in the future!

StudentEternal 2025.01.27

     

Very Friendly, quick service and professional. I would highly recommend their Carpet cleaning services! The photos don't do his work justice, the carpet was grey and black before, now it's a uniform sandstone colour 👌

Useful Report

Reply from Patty Plus Services LTD 2025.02.17

Thank you for your kind words and recommendation! We're thrilled to hear you're satisfied with our carpet cleaning services and that we exceeded your expectations. We hope to serve you again soon!