Park Farm House

parkfarmhouse.co.uk

Park Farm House Reviews

Excellent rating
4.5
760 reviews Verified
Park Farm House
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Reviews ( 760 ) 4.5

skinny blisters
skinny blisters
2024.07.23
We got married on 22nd June 2024 and had our reception at Donington Park Farmhouse. What a beautiful venue and amazing staff who take such great care of you from beginning to end. It was the first and only wedding venue we looked at and we booked without looking anywhere else. The venue speaks for itself in a beautiful location, the food was amazing with lots of variety and plenty of it. Our lovely wedding coordinator Alicja was just the best, always communicating with us and put our minds at rest when it came to all the final details in the lead up to our special day and Millie and the rest of the ops team worked so hard to make sure everything ran smoothly, always checking in on us throughout the day. We can't thank them enough for the service they provided and would 100% recommend all newly engaged couples to get their wedding day booked here, they wont be disappointed :)
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Liz Quinn
Liz Quinn
2024.07.15
Attended a wedding here dint like this venue at all to many crammed in for the wedding breakfast not good for the disabled to be seated would be a worry if a you had to get out in a hurry , seating very uncomfortable around the bars and outside no proper coffee only filter at the bar , everything here seemed very basic but I could imagine the price isn’t basic nothing flowed here overall not for us
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Friends
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Sarah Upton
Sarah Upton
2024.07.14
We visited here for a wedding evening , the staff were very friendly and polite . The food was delicious.
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Luxe team luxe
Luxe team luxe
2024.07.11
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Alison H
Alison H
2024.07.08
What an amazing venue for a wedding, we had the most wonderful time. The staff couldn't of been more helpful with everything
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Mike Armstrong
Mike Armstrong
2024.06.29
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Steve Hallam
Steve Hallam
2024.06.26
Loved it highly recommend
Steve The Techy
Steve The Techy
2024.06.21
Don't know about the wedding stuff or the hotel, but I do know about the Download metal music festival. For those staying in the RIP locations, Donington Park Farmhouse is the center of the area. The farmhouse caters for breakfasts and meals during the festival. They have a special real ale bar which is dear to my heart. This year the ale lasted throughout the whole festival, so much better than the Carlsberg stuff in the actual festival. They also host a platform for musicians. Such a diverse hotel, catering for weddings and also the Metal Fraternity.
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Vacation
Family
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Ryou Vacosa
Ryou Vacosa
2024.06.19
Visited as part of Download Festivals RIP experience. 3 years running now the service and entertainment provided by the Farmhouse start the week off fantastically, a dedicated stage, 3 bars and food from the crack of dawn to well past midnight.
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Ian Rudden
Ian Rudden
2024.06.15
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chas o
chas o
2024.06.05
Lovely smallish wedding venue, staff very good. Nice venue. Negative -- very very near Castle Donnington Airport. Around 20 take offs between midnight and 8am, noisy !
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Rich Wall
Rich Wall
2024.06.05
Great site at the entrance to Donington, perfect for race weekends
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Jonathan king
Jonathan king
2024.05.31
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James Spadavecchia
James Spadavecchia
2024.05.31
Sarah Matharu
Sarah Matharu
2024.05.24
I had my wedding here last September (2023) and have so many regrets. The place is beautiful and there are some staff who would move heaven and earth to give you your special day, however the management are completely inflexible, cold hearted and complaints are disregarded. I spend every day regretting having my wedding here and wish I could do it all over again unfortunately you (hopefully) only have one wedding day, something that the management of this venue forget. As a bride I was forced to check out of my hotel room at 10:30am (the cleaning lady was waiting at the door) despite it my sister in law checking into the room the night after our wedding. It meant that my calm relaxed day went out the window, all 11 of us (myself, my mum, 2 bridesmaids, 2 hairdressers, one make up artist, 2 videographers and 2 photographers) were cramped into a tiny bedroom. It made my make up artist run late as she had to move her whole set up from one room to another so my make up wasn't finished in time for my wedding. I would have paid anything to have a late check out but that wasn't an option. We had to specially order in the cask ale which was fine as it was one reason we chose the venue. We weren't told up front that all the ale had to be bought in advance (we had to guess how much our guests would drink which I'd near impossible and added a lot of stress) we had no real option but to pay for all the beer up front which we did, on the day of our wedding I went to the bar sometime in the evening to have some of the beer and the barmaid tried to charge me for beer I'd already purchased. The barmaid never apologised for her error and even after complaining it took weeks and further complaints until we were told how many people had been charged for beer we'd already paid for. We raised our concerns throughout all the planning process and even had a meeting with the general manager Martin the day before our wedding expressing our disappointment with the venue and their lack of clarity and communication with us, to be told when issuing a formal complaint after our wedding that the management had no record of us ever complaining. We did try and pursue a formal complaint with trading standards however as it was impacting on our mental health we decided to drop it and settle for the insulting £200 offered and try and remember that despite the venue causing such disappointment at least we were married and have each other. There are so many more complaints we made about the lack of upfront communication received from the venue but I don't want this review to be longer than it already is. I urge everyone considering this venue to think very carefully before booking and if you are booking to question the venue very carefully through email any requests you have. If you want a magical personalised day this venue is not for you, they are more suited to specific packages and brides who don't have any specific needs or requests as you can guarantee these won't be granted.
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Reply from Park Farm House 2024.05.23
Thank for your review, we value all feedback whatever form it takes. As you know the comments you made sometime after the day, were reviewed and a thorough investigation carried out into them, you were quite right that we did find that you were charged incorrectly for four pints of beer on the evening due to a member of staff missing the bar briefing. On discovery of this mistake, we offered an apology and £200 as compensation for the cost of these four pints and the inconvenience. In relation to any other points raised I did send you a detailed summary of our investigation which concluded that your event was delivered as agreed in the meetings on the run up to the date. The impression you gave the team on the day was that you were very happy and had a great day. Finally, we welcome many couples here to the farmhouse throughout the year and I can assure you that many of them have specific needs and requests, in each case we endeavor where possible to meet their requirements. I believe that many of the reviews on this site and others would support that view. Regards Martin General Manager
Paul Mitchell
Paul Mitchell
2024.05.15
We attended my sister-in-law wedding ceremony and celebrations there. A good day and evening was had by all. Many thanks to the management and staff who helped in making the day what it was.
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Family
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Noni Robb
Noni Robb
2024.05.09
We stayed at the caravan site here, as we had tickets for the historic rally at the circuit. Very nice spacious site. Excellent facilities. The shower and toilets are spotless. Even though we knew there would be noise from the circuit, it didn't seem too bad from where we parked up. The noise from the aeroplanes ✈️ was louder 😖 . We enjoyed our stay and very handy to walk a couple of minutes up to Donnington Park.
Trip type
Vacation
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Harry Goss
Harry Goss
2024.04.27
Dave Fennell
Dave Fennell
2024.04.23
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Paul Alvey
Paul Alvey
2024.04.23
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