parachute.cloud Reviews

Kevin Weaver 2026.02.27

     

I lost connection to my work email and Teams and Parachute resolved the problem and I was up and running in a few minutes. Thank you!

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Reply from parachute.cloud

Hi Kevin, thank you for the great feedback! We know how disruptive it is when your email and Teams go down, so we’re glad we could get you back to work within a few minutes. We appreciate you choosing Parachute Managed IT Services!

Kyle King 2026.02.25

     

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Reply from parachute.cloud 2025.05.21

Thank you for choosing Parachute Managed IT & IT Support, Kyle!

Natalie Sancimino 2026.02.18

     

Parachute always fixes my tech problems in a timely and efficient manner!

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Reply from parachute.cloud

Thank you, Natalie. We're glad to be your reliable partner for IT support and that you've experienced consistent, efficient service. Your appreciation means a lot to our team.

mandeep kaur 2026.02.16

     

Very professional and polite. Received a call within few mins after creating a ticket. Tech knows what he was doing. Very knowledgeable. Had me running within few minutes. Excellent work.

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Reply from parachute.cloud

Thank you, mandeep! We're glad to hear that you found our team at Parachute Managed IT & IT Support to be professional and polite. Your feedback is greatly appreciated, and we're here whenever you need assistance.

Camille Llanes-Fontanilla 2026.02.12

     

Our Parachute Support member is approachable, efficient and knowledgeable. He has resolved each issue I have raised, quickly and effectively.

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Reply from parachute.cloud

Thank you for your excellent review, Camille! We're thrilled to hear that your Parachute Support member is approachable, efficient, and knowledgeable. Resolving issues quickly and effectively is our top priority, and we appreciate you recognizing the great work being done!

Angela Royster (MsSilverSparkle) 2026.02.11

     

Parachute is great. They are dependable, knowledgeable, courteous, and fast. They follow up as promised and have always been able to resolve my issues.

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Reply from parachute.cloud

Thank you, Angela! We're delighted to hear that you've found our team dependable, knowledgeable, and courteous. Following through and resolving issues promptly is what we strive for, and we're so glad we could meet your expectations. We appreciate your feedback!

Jocelyn Robinson 2026.02.11

     

Everyone at Parachute are very helpful. The response time to resolving any issue is quick and efficient. Everyone is knowledgeable and that is key to timely help and not having to wait on a specific person.

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Reply from parachute.cloud

Hi Jocelyn, thank you so much for the kind words! We are thrilled to hear that our team’s collective knowledge has made such a positive impact on your experience.

Providing quick and efficient support is our top priority, and we believe that having a team where everyone is equipped to help ensures you never have to wait around. We truly appreciate your feedback and look forward to continuing to support you.

Alesia Moreno de Ramos 2026.02.03

     

I appreciate the attentiveness to my technical issues! Thank you for all of your help!

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Reply from parachute.cloud

Hi Alesia, thank you for the review! We are happy to hear that Tyler was able to get your printer back up and running so quickly. He is a valued member of our team, and we will be sure to let him know that you appreciated his knowledge and efficiency. We are always here whenever you need a hand!

Charles Pacis 2026.01.27

     

This was hands down the smoothest troubleshooting experience I’ve ever had. From start to finish, everything was handled quickly, clearly, and professionally. Michael and Manoline were both extremely knowledgeable, patient, and friendly, and they took the time to explain things in a way that made the process easy and stress-free. Their responsiveness and proactive approach made a big difference, and the issue was resolved faster than I expected. Truly excellent support all around.

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Reply from parachute.cloud 2026.01.31

Hi Charles, thank you for the fantastic review! We are so glad to hear this was the smoothest troubleshooting experience you have had. Our goal is always to provide support that is as stress-free as it is effective.

Michael and Manoline will be thrilled to hear your kind words about their knowledge and patience. We pride ourselves on being proactive and clear with our communication, so it is great to know that their approach helped resolve your issue faster than expected. We appreciate your partnership and are always here to help!

Marya Ouro-Gbeleou 2026.01.24

     

Highly responsive and tenacious.

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Reply from parachute.cloud 2026.02.03

Hi Marya, thank you so much for the review! We pride ourselves on being there when our clients need us most, so it is great to hear that our responsiveness and tenacity made an impact. We appreciate your support of Parachute Managed IT Services!

Francis Warren 2026.01.23

     

Jafar was awesome!

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Reply from parachute.cloud 2026.02.03

Hi Francis, thanks for the shout-out! We agree that Jafar is a huge asset to our team, and we will be sure to pass your kind words along to him. Thanks for choosing Parachute Managed IT Services!

Jamie Curran 2026.01.23

     

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Reply from parachute.cloud 2026.01.31

Thank you for choosing Parachute Managed IT Services, Jamie!

Elana Blackmon 2026.01.20

     

The Tech fixed my problem 5 minutes. It was fantastic.

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Reply from parachute.cloud 2024.03.15

Thank you, Elana! We're glad to hear that our tech provided efficient and personalized service at Parachute Managed IT Services. Your satisfaction is important to us, and we appreciate your feedback!

Chelsea Robinson 2026.01.20

     

Always helpful!

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Reply from parachute.cloud 2026.01.21

Thank you, Chelsea! We're always happy to help.

Michael Lee 2026.01.15

     

Excellent customer service. James was very knowledgeable & quickly diagnosed the problem then resolved the matter efficiently. Very personable interaction overall.

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Reply from parachute.cloud

Thank you for the review, Michael! We are glad to hear you had such a positive experience with James. He takes great pride in his work, and we're happy he was able to provide a quick and personable resolution to your IT needs. We will be sure to share your kind words with him and the rest of the team!

Nicolette London 2026.01.12

     

Jim was so helpful and awesome to work with! You have a wonderful team and so grateful for all they do!

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Reply from parachute.cloud 2024.08.02

Thank you, Nicolette! We're thrilled to hear that Kenneth was so helpful and awesome to work with. At Parachute Managed IT & IT Support, we're proud of our team's dedication to providing excellent service. Your feedback is much appreciated!

Varun Ladha 2026.01.07

     

Very professional and proactive support services.

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Reply from parachute.cloud 2026.01.31

Hi Varun, thank you for the feedback! We are glad to hear you are satisfied with our professional and proactive approach to IT support. Our team strives to stay ahead of potential issues to keep your operations running smoothly.

Sandra Tran 2026.01.02

     

fast and accurate for what we asked for.

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Reply from parachute.cloud 2026.01.03

Thank you for the feedback, Sandra! We’re so glad to hear that our team was able to provide the fast and accurate support you needed. We appreciate your feedback and look forward to helping you again whenever you need us!

Claire Rein-Weston 2026.01.02

     

Great IT team! They are always helpful and able to provide solutions remotely.

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Reply from parachute.cloud 2026.01.03

Thank you for the kind words, Claire! It’s great to hear that our team has been able to provide the remote solutions you need. We take pride in being there for our clients whenever they need a hand. We appreciate your feedback!

S Biocic 2025.12.30

     

They fixed a bizarre and very annoying problem in File Explorer and, aside from the initial short call, did everything in the background!

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Reply from parachute.cloud

We're thrilled to hear that your issue was resolved within hours! At Parachute Managed IT & IT Support, we aim for quick and effective solutions to keep your business running smoothly. Thank you for your feedback!