Verified Company
I had a great experience with Panel Town & Floors - I especially want to give a shoutout to Herman. He helped me pick out flooring that matched my existing basement flooring. He was incredibly responsive throughout the whole process; he helped me find the right installers, and even made the returns on the extra materials super easy. It was honestly such a smooth, stress-free experience, and I really appreciated how helpful he was from start to finish. I’d highly recommend Panel Town & Floors!
Reply from Panel Town & Floors
2025.12.08
Thank you so much for your kind words Jillian! We are so glad you had a great experience and that Herman was able to help you throughout the process. Your recommendation means a lot to us!
I called Panel Town with a huge list of questions and Jared was incredibly helpful and pointed me to the products that would work really well for our project. He also encouraged me to call back if we had any questions. Super helpful and friendly! THANK YOU!
Reply from Panel Town & Floors
2025.12.02
Thank you, Becky! We're glad to hear that Jerod was able to assist you with your questions and guide you towards the right products for your project. We appreciate your kind words and look forward to helping you again!
Wonderful customer service. We live a bit far away and did an online order for some Loba products to DIY our own raw hardwoods we installed. The employees were beyond nice everytime I called with a product question and always answered anything I had. Also let me know the level of technical skill required to use the products we were ordering and walked us through how to apply properly. Above and beyond what they truly had to do. And the online order came flawlessly. Everything was packed super nice and wrapped so if it did have damage or a leak it wouldn’t get on anything else that was shipped — but it came perfect. Highly recommend this company.
Reply from Panel Town & Floors
2025.11.24
Thank you, Angela, for your kind words! We're so glad to hear that our team provided you with excellent service and support for your Loba products. It's wonderful to know everything arrived safely and met your expectations. We appreciate your recommendation!
Adrienne Walker assisted me on the best flooring for my home office application. She's super knowledgeable and friendly, and helped me avoid possible issues with my original choice of flooring.
Their entire staff is great, and would highly recommend them for any flooring needs!
Reply from Panel Town & Floors
2025.11.24
Thank you, Jeff! We're glad to hear that Adrienne was able to assist you and provide great service. We appreciate your recommendation and look forward to helping you with any future flooring needs!
Great service! Very helpful, responsive, friendly and quick to ship my online order! Highly recommended!
Reply from Panel Town & Floors
2025.11.21
Thank you, Rook! We appreciate your kind words about our service and are glad to hear you had a positive experience. Your recommendation means a lot to us!
We purchased Sheoga Hickory solid wood flooring through Adrienne Walker @ Panel Town, and we absolutely love the outcome, quality, and guidance we were provided. Four years later and still loving it! Panel Town really came through for us.
Reply from Panel Town & Floors
2025.11.14
Thank you, Michael, for your wonderful feedback! We're so glad to hear that you love your Sheoga Hickory flooring and that Adrienne was able to provide the guidance you needed. Your satisfaction means a lot to us!
I had a wonderful experience at Panel Town & Floors, thanks to Dane Rindler! He was extremely friendly, patient, and knowledgeable, and took the time to educate me on the differences between various hardwood and flooring materials. He walked me through my options and helping me choose several samples to take home so I could see how they looked in my space.
It was my first time visiting the store, and I had driven quite a long distance to get there — I’m so glad I did. Dane provided exceptional customer service and truly went above and beyond. I highly recommend asking for him if you’re looking for expert advice and a great shopping experience!
Reply from Panel Town & Floors
2025.11.13
Thank you, Nina! We're so glad to hear about your wonderful experience with Dane and appreciate your recommendation. It's great to know he made your visit special and helped you find the perfect flooring options. Your feedback means a lot to us!
I wish there were a 6-star option :) Panel Town, especially Jerod McCluggage, was of the utmost help in finding a specific hardwood floor that was damaged in San Rafael, California, just outside San Francisco. I called multiple other suppliers and was absolutely disappointed with their help. One call to Panel Town and Jerod M made me feel like we had been working together for years, and took care of what needed to be done so I could continue my project. Thank you once again, and I look forward to ordering more products from you.
Reply from Panel Town & Floors
2025.11.12
Thank you, Derek! We're so glad to hear about your positive experience with Jerod and the team at Panel Town. Your support means a lot to us, and we look forward to assisting you with your future projects!
The service is excellent 🌟; everyone is very friendly 😃 and professional 👔. The sales team knows their products well 🛒 and always strives to solve any issues 🔧. The warehouse staff also ensures that products are delivered in perfect condition 📦, with the best quality ✅ and on time ⏰. This is an outstanding company with a family-like work environment 👨👩👧👦.
Reply from Panel Town & Floors
2025.11.10
Thank you, Daniel, for your wonderful feedback! We're glad to hear that you had such a positive experience with our friendly and professional team, and we appreciate your recognition of everyone's hard work in maintaining quality and timely service. Your support means a lot to us!
