Went in was going get a small portion tablespoon of different items. Yet she ignored that and made a big portions on a plate for 3 items more than I wanted but everything I was saying was like not understood then I even asked for 1 egg roll given 2 asked for 1 ragoon given 4, and ended up paying 32$ ! All the tables dirty . Then at 1 am hours later I get a notice my card that I used to pay was used to make purchase for 100$! But not enough funds thank God. So now I got to change my card and lock it . Never again !
What customers say about Panda Express
Recent reviews
Too bad experience everytime . Almost they are out of stock with some of the items and i wait every time more than 15 or 20 min and after that staff says i do nothing. So rude .
Reply from Panda Express
Hi Henry. We appreciate your feedback and are sorry to hear about your visit. Please contact us directly at https://www.pandaexpress.com/contact-us.
Bad service all around. Employees not trained at all. Didn't order anything got tired of waiting. Seating area was dirty. Do not recommend this place. Should be shut down
Reply from Panda Express
2026.10.05
Hi Michael. Thanks for letting us know about your visit. We’re sorry to hear your visit wasn’t what you expected. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us
I went to this Panda Express location to order steak with vegetables and Orange Chicken. The girl told me they didn’t have Orange Chicken and that it would take 30 minutes to make. So I decided to get shrimp instead of the steak with vegetables. My wife ordered Broccoli Beef, and then she told us that wasn’t available either and that we would have to wait another 30 minutes.
On top of that, three employees were on break at the same time, which is honestly ridiculous and shows how poorly things were organized. The Asian girl who helped us had a really bad attitude and treated us very poorly.
I have never felt this uncomfortable or disappointed at Panda Express before. I really love your restaurant, and this location is very close to my home, which makes this experience even more disappointing.
I hope things improve, the staff are managed better, and customers are treated with respect. I love Panda Express, and I really hope this doesn’t happen again.
Reply from Panda Express
2026.09.28
Hi Suhaib. Thank you for bringing this to our attention. If you’d like to connect further, please visit https://www.pandaexpress.com/contact-us.
Reply from Panda Express
2026.09.24
Hi, Thanks for the great rating and support! We'd hope to see you again!
Reply from Panda Express
2026.09.17
Hi, Thank you for the kind rating, we’d love to see you back soon!
Called in an order. Waited 20 minutes for them to tell me they didn’t have what I wanted and when I asked for a refund, no manager to give it to me. First class run joint here folks
Reply from Panda Express
2026.09.14
Hi Jacob. Thank you for the feedback regarding your experience. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us
I went in there and asked if I could sample the beef brisket. The lady said no they don’t like to sample that I’ve never heard of that at any restaurant usually they’ll give you a taste to see if you like it. That way you’re not stuck with something.
Reply from Panda Express
2026.09.09
Hi. We appreciate your feedback and are sorry to hear about your visit. Please contact us directly at https://www.pandaexpress.com/contact-us.
Reply from Panda Express
2026.09.08
Hi Jordan. We'd love to learn a little more about your experience. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us
Reply from Panda Express
2026.09.07
Hi, Thank you for the positive rating. We look forward to seeing you again!
Not my favorite Panda Express in comparison to 96th street due to the service.
Reply from Panda Express
2026.09.04
Hi. We appreciate your feedback and are sorry to hear about your visit. Please contact us directly at https://www.pandaexpress.com/contact-us.
Reply from Panda Express
2026.09.03
Hi, Thanks for the great rating and support! We'd hope to see you again!
Reply from Panda Express
2026.08.19
Hi, Thank you for the kind rating, we’d love to see you back soon!
Tasty and inexpensive calorie dense food for when you need tasty and filling food fast.
Reply from Panda Express
2026.08.19
Hi Cody. Thanks for taking the time to share your thoughts. We hope to serve you again soon!
Reply from Panda Express
2026.08.14
Hi Michael. We'd love to learn a little more about your experience. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us
The food was edible but not great I got orange chicken, fried rice, and crab Rangoons you could tell the food had been sitting on the warmers for a long time and they didn't even give me my sweet and sour sauce!!!!
Reply from Panda Express
2026.08.03
Hi. Thanks for letting us know that the meal you received didn't hit the mark. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us
I HAVE ORDERED A LARGE ENTREE OF ORANGE CHICKEN TWICE THIS IS NOT A LARGE ENTREE AND YALL ARE CHARGING 12 DOLLARS AND GIVING PEOPLE SMALLS WTH TRAIN YOUR WORKERS BETTER
Reply from Panda Express
2026.07.31
Hi Dorian. We value your feedback and appreciate you sharing this with us. For further assistance, please reach out at https://www.pandaexpress.com/contact-us.
I have been here a couple times, the restaurant is dirty, and the food is barely ok, most of the time it’s cold. You also have to wait forever. It’s slow if you order online and pick up or order in-store. Also if you come anytime close to close they will be out of stuff and you just get what you get.
Reply from Panda Express
2026.07.28
Hi Nicholas. Thank you for bringing this to our attention. If you’d like to connect further, please visit https://www.pandaexpress.com/contact-us.
Always fast service.
Reply from Panda Express
2026.07.22
Hi. Thanks for taking the time to share your thoughts. We hope to serve you again soon!
Frequently asked questions about Panda Express
How many reviews does Panda Express have?
Panda Express has 738 reviews on Trustindex, collected from Google and Trustindex.
What is Panda Express's average rating?
Panda Express is rated 3.8 out of 5 based on 738 reviews. 47% of reviewers gave five stars.
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