Pacific Mind Health - TMS Therapy & Psychiatry

Pacific Mind Health - TMS Therapy & Psychiatry Reviews

Excellent rating
     
4.7 | 461 reviews
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Pacific Mind Health - TMS Therapy & Psychiatry
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4.7

| 461 total

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JR Ramirez
JR Ramirez 2026.06.10
     
Billing ruined the experience. Do not give them your credit or debit card. The billing department and the Dr office do not talk to each other. Billing will charge you for days you didn't attend and will charge you wrong amounts for a procedure that may or may not work. Buyer Beware...
Shelly C.
Shelly C. 2026.06.10
     
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Mae is caring, attentive and very knowledgeable. She is willing to work with you on solutions that best fit you, not just cookie cutter solutions. The office is also very efficient with any response requested. I highly recommend Mae and her team.
Tina M.
Tina M. 2026.06.10
     
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Compassionate and caring, listening to my every word and being kind and understanding. Caring as well.
TonyNewtonPhilly
TonyNewtonPhilly 2026.06.08
     
Talk Therapist Chantal is a treasure. We have great chemistry together. We can chop it or go deep, both with zero effort. Hope you find your match. Read their website bios first, it guided me the way to Chantal. Psychiatrist Naz is thorough and realistic. She wants you to be right in the head and is willing to make changes if needed, requested by you, or suggested by her experience. The Spravato team is compassionate, flexible, and patient. It took my insurance policy (discount ACA) multiple months to approve me for the treatment. Not the usual for the team, so I appreciate them following through and getting me in the program.
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.06.09
Thank you so much for this wonderful review! We love hearing that Chantal has been such a great fit for you, and your tip about reading the bios is spot on. We will make sure she sees this!

We are also glad to hear that Naz's thoughtful approach has been the right match for you. And to the Spravato team, their patience and persistence through a lengthy approval process is a testament to how much they care about every patient they serve.

Thank you for trusting Pacific Mind Health with your care.
Richard Lopez
Richard Lopez 2026.06.04
     
I couldn't ask for better care at PMH. Alex, Amina, and the rest of the staff take great measures to ensure I feel comfortable during my treatments. Alex is a great listener that shows compassion and is attentive that I feel safe in the environment.
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.06.05
We are so glad to hear that Alex, Amina, and the rest of the team have made you feel comfortable, safe, and cared for. That is exactly the experience we strive to create for every patient. We will be sure to pass along your kind words!
Null Negate
Null Negate 2026.06.04
     
They don’t approve longterm disability for psychiatric reasons. What’s gonna happen if someone faces homelessness or life-threatening situations because they are cognitively overloaded or black out from severe psychological distress in “normal” situations? Is it normal for a psychiatric location to be this ableist?
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.06.09
Thank you for sharing this. We're sorry to hear about the distress in your experience, and we understand how overwhelming it can feel when mental health challenges touch every part of life.

We'd like to clarify: Long-term disability determinations are made by insurance carriers and disability agencies, not by clinical practices. What our clinicians can do is provide thorough, compassionate documentation — and when clinically appropriate, that includes short-term disability paperwork and renewals for as long as medically indicated.

We also recognize that mental health struggles can intersect with housing instability or crisis. When that happens, our team connects individuals with appropriate resources and community support.

If you feel your needs weren't fully met, we genuinely want to hear from you. Please reach out at contact@pacificmindhealth.com or 310-571-5041. Every person deserves to feel seen and supported, and we'd welcome the chance to make this right.

— Pacific Mind Health Team
Tasha Rosser
Tasha Rosser 2026.06.01
     
I have received 12 emails, 4 phone calls, and 8 text messages from this people from the time I scheduled my appointment and nearly a week BEFORE the appointment! I had to cancel the appointment because these people will call and text and email to harass non stop!
whatever nevermind
whatever nevermind 2026.05.27
     
The billing department is incompetent. Have them bill you separately for each appointment & you will get billed for wrong amounts incorrectly and for days you didn't have an appointment. Beware don't let them take your card information.
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.06.01
Thank you for bringing this to our attention. We take billing concerns seriously and have shared your feedback with our team for review. A member of our staff will follow up directly to better understand the situation and assist you further. If you’d like to speak with us sooner, please contact our office at 310-494-6366.
Mark W.
Mark W. 2026.05.27
     
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Mae always treats me with respect and I NEVER feel like I am being judged or dismissed. I am very grateful for her knowledge and compassion.
Jasmine Boller
Jasmine Boller 2026.05.22
     
Getting started with the practice was a smooth and easy process. I’ve worked with a couple providers and they’ve been professional, caring, and thorough. It’s been a solid year or two of utilizing services here and I’ll definitely continue to and to refer family or friends when appropriate! I highly recommend Kali Murry and Alexandra Pressler!
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.02.09
Thank you so much for sharing your experience! We are thrilled to hear that you've had such positive interactions with our providers and have found the process smooth and supportive.
Jessica M.
Jessica M. 2026.05.22
     
Trustindex Verified
I am writing to express my appreciation for Assal Tavakoli Parsa. Her professionalism and compassionate approach have made a difference in my healthcare journey. Navigating the often complex and challenging process of finding suitable medication can be daunting, but Assal is guiding me through various options with remarkable expertise and patience. She understands my individual needs to help identify the most effective treatment plan For me.
Madison Powell
Madison Powell 2026.05.20
     
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.05.21
Thank you for sharing!
Kym L.
Kym L. 2026.05.20
     
Trustindex Verified
I love seeing Shira Crohn. From the start, a year & a 1/2 ago, she has been thorough, interested, knowledgeable and easy to talk with. She spends time with me during my appointment, never making be feel rushed. She pays attention to the details and is very encouraging. I don't feel like she is looking for the quick fix but rather long term solutions that span across many pathways.
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.05.22
Thank you so much for sharing your experience. We’re so happy to hear that you’ve found the support and care you need with Shira. We’ll be sure to pass along your kind words to her!
Caleigh Gabriel
Caleigh Gabriel 2026.05.13
     
Love love love Pacific Mind! Between the providers and everyone else that works here both the service and outcomes I get are amazing. They are always so helpful with anything I need, specifically Veronica who is so quick and efficient in answering my emails and helping me with things like ESA letters. You will never have a legal individual get back to you sooner! All good things at Pacific Mind Health :)
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.05.14
Thank you so much for sharing your experience! We're so happy to hear you've found support with us. We'll be sure to share your review with the team!
Ashley D.
Ashley D. 2026.04.22
     
Trustindex Verified
dr. sung (steve) park is a fantastic provider; he takes the time to listen to my concerns, and he shares his advice and feedback on my treatment course based on them without trying to push me for something i may not be comfortable with. i was very hesitant when starting psychiatry services with them at first but he made the process very easy. he provided education and information i did not previously have regarding medication management, side effects, common misconceptions, and expectations vs reality so that i would feel more comfortable moving forward. it's a great thanks to him that i'm where i'm at now! he always reminds me that i can reach out with any questions or concerns between appointments as well. the office is also very kind and responsive whenever i need to change appointments or update payments. they make it very easy so that i can get prescriptions refilled same day and at a price that i can afford with insurance.
Soumil Yarlagadda
Soumil Yarlagadda 2026.03.18
     
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.03.30
Thank you so much for sharing!
Jonathan Loving
Jonathan Loving 2026.03.17
     
I have gone to a few Psychiatric services practices to help manage my ADD, but I found this practice the best at always looking at what they can do to help me better manage it, making me aware of different options in medication and educating me on how they would work. They are very thorough and pro-active in their care. The PA I work with is very attentive, looking for new opportunities to help, and easy to work with.
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.03.18
Thank you much for sharing!! We're so happy to hear you had a positive experience.
Richard Lopez
Richard Lopez 2026.03.17
     
The staff and facilities are very accommodating. The atmosphere and care is welcoming, I am very grateful for the services they provide.
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.03.18
Thank you so much for sharing!
Ashley Elrod
Ashley Elrod 2026.03.16
     
The whole team have helped me tremendously. Thank you for helping me navigate treatment for my mental health!!
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2025.07.14
Thank you for sharing your review! We'll be sure to pass your kind words along to Rex and the team.
Evisaid Orozco
Evisaid Orozco 2026.03.16
     
Alana is amazing while guiding me through my tms sessions. Very understanding and attentive. She made my experience comfortable and safe.
Reply from Pacific Mind Health - TMS Therapy & Psychiatry 2026.03.17
Thank you so much for trusting us and sharing your experience. We'll be sure to pass your kind review onto Alana!

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