OzPest Solutions

OzPest Solutions Reviews

Excellent rating
     
5.0 | 482 reviews
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OzPest Solutions
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5.0

| 482 total

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philipbhunt
philipbhunt 2026.05.13
     
Austen was great. Thanks very much.
Scott Aspinall
Scott Aspinall 2026.05.12
     
Great job, OzPest Solutions have outstanding service, I would recommend them to anyone.
Reply from OzPest Solutions 2026.05.12
Hi Scott, thanks so much for the fantastic 5-star review!
🌟🌟🌟🌟🌟

We’re really pleased to hear you were happy with the outstanding service Rily provided. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

We’ll make sure your feedback is passed on to Rily, he’ll be stoked to hear it.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Denise Robertson
Denise Robertson 2026.05.06
     
Punctual, friendly, good price and left us a bag of yummy lollies. Thank you team
Reply from OzPest Solutions 2026.05.11
Hi Denise, thank you for the lovely 5-star review!
🌟🌟🌟🌟🌟

It’s great to hear the team arrived on time, were friendly, and provided a service you felt was good value. We’re also glad the little lolly bag was a hit!

We really appreciate you taking the time to share your feedback and will pass this on to the team.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Mandy Da silva
Mandy Da silva 2026.05.05
     
Great service😃
Reply from OzPest Solutions 2026.05.11
Hi Mandy, thanks so much for taking the time to leave us a 5-star review!
🌟🌟🌟🌟🌟

We’re really pleased to hear you had a great experience with Rily during your General Pest and German Cockroach treatment. German cockroaches can be especially frustrating when they’re being seen around kitchen areas, so we’re glad Rily was able to help and provide a service you were happy with.

We’ll make sure your feedback is passed on to Rily, he’ll be really happy to hear it.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Kellie White
Kellie White 2026.05.05
     
Happy with how quick they came to site, but when you pay $400 for a pest spray that you're told will last 6mths. Then after 1mth start seeing spiders and cockroaches already then this was not money well spent. I contacted the team to complain about the pests being back already and I was basically told they couldn't do anything about it. I pressed them and then I was told he would talk to the owner and get back to me. A month later I still hadn't heard anything so I called again and got the same answer. I am upset with their customer service and level of care.
Reply from OzPest Solutions 2026.05.11
Hi Kellie,

Thank you for taking the time to share your feedback.

We’re really sorry to hear about your experience, particularly the lack of follow-up after you raised your concerns. That’s not the level of service we aim to provide, and we understand how frustrating it must have been to not receive a clear response after waiting.

We also appreciate how disappointing it would be to see pest activity return so soon after your treatment, especially when you were expecting longer-lasting results.

General pest treatments are designed to target active pests at the time of service and leave a residual treatment across the areas treated. However, pest activity can still be influenced by surrounding properties, weather conditions, entry points, and environmental pressures around the home.

That said, we should have communicated more clearly and supported you better when you reached out with concerns.
We’d genuinely like the opportunity to review this further and make things right. If you’re open to it, please contact our team directly so we can look into your service and discuss a suitable resolution.

Thank you again for your feedback, it’s extremely helpful in helping us improve both our service and communication.

Warm regards,
The OzPest Solutions Team
Pete Sanderson
Pete Sanderson 2026.05.02
     
Explained the service well and did a thorough job. Received a report after competition detailing everything that was done.
Reply from OzPest Solutions 2026.05.11
Thanks for the great 5-star review, Pete, we really appreciate you taking the time to share your feedback!
🌟🌟🌟🌟🌟

It’s great to hear Rily took the time to explain the service properly and carried out a thorough treatment. We also appreciate you mentioning the report, as we always aim to make sure everything completed on-site is clearly documented for our clients.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
quinn hincks
quinn hincks 2026.04.28
     
Cameron attended my premises today and did some treatment for rats mice cockroaches ants spiders basically the full package there was zero smell from it noticed action within an hour had rodents packing their bags and fleeing highly recommend this company.
Reply from OzPest Solutions 2026.04.30
Thank you so much for the awesome 5-star review, Quinn, we really appreciate it! ⭐⭐⭐⭐⭐

It’s great to hear Cameron delivered a comprehensive pest treatment and got on top of everything from rodents to cockroaches, ants, and spiders, the full package done right.

We’re especially glad you noticed the quick results and that the treatment was low odour as well. Seeing activity drop off that quickly is exactly what we aim for, while still keeping everything safe and comfortable for your home.

We’ll be sure to pass your feedback on to Cameron, he’ll be stoked to hear it!

Thanks again for your recommendation, Quinn. We’re looking forward to assisting you again in the future.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Sue Cooney
Sue Cooney 2026.04.20
     
Friendly and professional . Very thorough, excellent service. Highly recommended.
Reply from OzPest Solutions
Thank you so much for the 5-star review, Sue, we really appreciate it! ⭐⭐⭐⭐⭐

It’s great to hear you found the service friendly, professional, and thorough. We’re glad the General Pest Treatment for webbing spiders and cockroaches was carried out to a high standard, that’s exactly what our team aims to deliver every time.

We’ll be sure to pass your kind words on to Cameron as well.

Thanks again for your recommendation, Sue. We’re looking forward to assisting you again in the future.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Amanda Marshall
Amanda Marshall 2026.04.17
     
Reply from OzPest Solutions
Thank you for the 5-star review, Amanda, we really appreciate it! ⭐⭐⭐⭐⭐

It was a pleasure assisting you with your pre-purchase timber pest inspection. We understand how important this stage is when purchasing a home, and our goal is to provide clear, detailed information so you can move forward with confidence and peace of mind.

Jake takes a lot of pride in guiding our clients through the process and helping them understand what will be included in the report after the inspection is carried out, so it’s great to hear that came through.

If you need any further guidance or support moving forward, our team would love to help.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Ehruhgahn A
Ehruhgahn A 2026.04.17
     
OzPest Solutions are amazing, extremely fast, fantastic customer service, and the internal pest treatment leaves no nasty smells behind. The outside treatment works so quickly and amazingly the spiders were instantly coming out to escape and curl up. Will definitely be booking in again!!! Thank you !!
Mikhaela Enright
Mikhaela Enright 2026.04.14
     
Rily, Liam and the whole team have been amazing to deal with! Their customer service and efficiency were next to none. The information prior and post service follow up have also been super valuable. I highly recommend OzPest to those looking for knowledgable experts that also take the time! Thanks again guys 🌟
Tori Tokpah
Tori Tokpah 2026.04.09
     
5 stars! From a prompt reply when we enquired about a cockroach spray to great pricing and excellent service. OzPest Solutions is such a good company to deal with! The pest report that you get when the treatment is complete is a great way to stay on top of any issues too. Thanks guys!
Reply from OzPest Solutions
Thank you so much for the amazing 5-star review, Tori we really appreciate your kind words! ⭐⭐⭐⭐⭐

It’s fantastic to hear that everything from your initial enquiry through to the treatment and reporting was smooth and easy to deal with. From prompt communication and transparent pricing to delivering a high-quality service, that’s exactly what our team aims to provide every step of the way.

We’re especially glad you found the pest report helpful as well, it’s a big part of how we keep our clients informed and on top of any ongoing pest activity.

We’ll be sure to pass your feedback on to Auston and Cameron too, who carried out your German cockroach treatment and follow-up, great to hear they delivered excellent service throughout.

Thanks again for your support, Tori it means a lot to our whole team! We are looking forward to assisting you again in the future.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Mirza danish
Mirza danish 2026.04.02
     
Reply from OzPest Solutions
Thank you so much for the 5-star review, Mirza, we really appreciate your support! ⭐⭐⭐⭐⭐

It means a lot to our team, and we’re glad we could provide a positive experience.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Lisette Murphy
Lisette Murphy 2026.04.02
     
Totally recommend OzPest solutions. The whole process was seamless, stress free and professional. Riley was such a lovely guy and just got in and got it done with no fuss. Will definitely use them again. Thanks guys.
Reply from OzPest Solutions
Thank you so much for the 5-star review, Lisette! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience. It’s great to hear that the whole process felt seamless, stress-free, and professional, that’s exactly what our admin team and technicians aim to deliver from start to finish.

We’ll be sure to pass your kind words on to Rily as well. He’s a great asset to our team, and it’s awesome to hear he made the service easy and hassle-free while carrying out your General Pest Treatment efficiently.

We truly appreciate your support and look forward to helping you again in the future.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Luis Gonzalez
Luis Gonzalez 2026.04.02
     
Fantastic service extremely friendly also great job. Riley was very professional and friendly 5 stars 😊😊
Reply from OzPest Solutions
Thank you so much for the 5-star review, Luis! ⭐⭐⭐⭐⭐

We really appreciate your kind words, it’s fantastic to hear you found the service extremely friendly and a great job all round. That’s exactly the experience our team strives to deliver every time.

We’ll be sure to pass your feedback on to Rily as well, he’ll be stoked to hear this! He takes a lot of pride in his work, and it’s great to know he delivered such a professional and friendly experience while completing your General Pest & German Cockroach Treatment.

Thanks again for your support, we truly appreciate it and look forward to helping you again in the future!

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Amanda Black
Amanda Black 2026.04.02
     
OzPest solutions were very responsive! Everything from email to friendly service during pest spray. Would 100% recommend.
Reply from OzPest Solutions
Thank you so much for the 5-star review, Amanda! ⭐⭐⭐⭐⭐

We really appreciate your feedback, it’s great to hear you found our team responsive from the initial email right through to the service on the day. That smooth communication and friendly service is exactly what our admin team and technicians aim to deliver every time.

We’ll be sure to pass your kind words on to Auston as well. He takes a lot of pride in his work, and it’s fantastic to hear he provided such a friendly and professional experience while completing your General Pest & Ant Treatment.

Thanks again for the recommendation, it means a lot to our team! We look forward to helping you again in the future.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Mack Murphy
Mack Murphy 2026.04.02
     
Riley came out to spray our shed for spiders in the lead up to our move and did a fantastic job and was such a lovely bloke. Cannot recommend these guys more highly!! Thank you so much!
Reply from OzPest Solutions
Thank you so much for the 5-star review, Mack! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share this, and thank you for your recommendation and support, it means a lot to our team.

It’s fantastic to hear Rily did such a great job and made everything easy during the lead-up to your move. We’ll be sure to pass your kind words on to him. He’s a great asset to our team, and it’s awesome to hear he was not only thorough but also a genuinely friendly and approachable bloke while carrying out your General Pest Treatment on your shed.

Wishing you all the best with the move, and we look forward to helping you again in the future!

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
Alisha
Alisha 2026.03.29
     
We booked OzPest Solutions a few weeks ago to assist us with our Red Back spider invasion and the service did not disappoint :) Rily was excellent, polite, friendly and on time! Explained everything he was doing and was very thorough. Safe to say our spider problem has been resolved. This was our first time using OzPest Solutions and we will definitely be ongoing customers. Thank you for the wonderful service you provide.
Reply from OzPest Solutions
Thank you so much for the 5-star review, Alisha! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience. It’s great to hear we could assist with your redback spider issue and deliver a service that didn’t disappoint.

We’ll be sure to pass your kind words on to Rily, he’ll be stoked to hear this! It’s fantastic to know he was polite, friendly, on time, and took the time to explain everything while carrying out a thorough General Pest Treatment to get on top of the problem.

We’re so glad to hear your spider issue has been resolved and that you felt confident in the process from start to finish, that’s exactly what we aim for.

We truly appreciate your support and look forward to looking after you as an ongoing client.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team
SirScruffington
SirScruffington 2026.03.27
     
We've just had Jake out to our home, and could not recommend Jake and OzPest Solutions enough. The customer service was impeccable, the job was quick and efficient, a high level of information was provided, questions answered and a completely detailed pest report provided, which included what pesticides were used. The office staff were friendly, polite and professional when talking with my wife. Outstanding and consistent communication during the lead up to the job. We will 100% be getting Jake, if not OzPest Solutions, back for all of our future pest control needs.
Reply from OzPest Solutions
Thank you for such a detailed and thoughtful 5 star review!
⭐⭐⭐⭐⭐

We genuinely appreciate the time you’ve taken to share your experience.

It’s fantastic to hear that the entire process, from the initial communication through to the service and reporting, was seamless and informative. Providing clear communication, detailed reporting, and complete transparency is something we place a huge focus on, so your feedback really means a lot.

We’re especially pleased to hear your kind words about Jake. He takes great pride in delivering exceptional customer service, not just getting the job done, but making sure every client feels informed, comfortable, and confident throughout the entire process. Your comments around the level of detail, efficiency, and care truly reflect the standard he aims to deliver on every visit.

It’s also great to hear the admin team made a strong impression. Consistent, friendly communication leading up to the service is a big part of the overall experience, so we really appreciate that being recognised as well.

Thank you again for your support and recommendation, it genuinely means a lot to our team. We look forward to assisting you with your pest management needs into the future.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️

Warm regards,
The OPS Team
Dennis M
Dennis M 2026.03.18
     
Professional, knowledgeable and friendly. Great service. Thank you.
Reply from OzPest Solutions
Thank you for the 5-star review, Dennis, we really appreciate it! ⭐⭐⭐⭐⭐

Professional, knowledgeable, and friendly is exactly what we aim to deliver on every visit, so it’s great to hear that came through in your experience.

Our team takes a lot of pride in providing a high level of service and making sure everything is handled properly from start to finish.

Thanks again for your support, Dennis, it means a lot to us.

Thank you for choosing OzPest Solutions as Your Trusted Pest Defence 🛡️
Warm regards,
The OPS Team

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