Verified Company
Been here twice and saw Mark both times. He’s nice enough and good at talking but both times, I’ve walked out disappointed. Asked for a simple 2 on the sides with a taper and a half inch off the top. He took off at least an inch and a half off the top and blamed me for not communicating enough about my head shape when I questioned why he was taking off so much. I was nice to him the whole time but he got obviously agitated and snapped at me with, “Dude, I’m just blending it!” when I asked him about the taper. I had to back off and calm him down by telling him I wasn’t trying to disrespect his work. He’s a little touchy about criticism and should be more focused on what the people who are paying him wants. Also looks like he buzzed the back part of the top of my head.
Not gonna lie, one of the worst experiences at a barbershop. Won’t be coming back.
Reply from Outskirts Barbershop
Hey Jonathan,
I’m sorry to hear about your experience. At Outskirts, we pride ourselves on delivering both excellent customer service and high-quality haircuts, and I apologize that we fell short in your case.
After reviewing our records, I found that Mark was actually not working on the day of your visit, and the barber that you were with has since been let go from our team.
Thank you for bringing this to our attention. We truly value your input and the opportunity to improve.
I’m sorry to hear about your experience. At Outskirts, we pride ourselves on delivering both excellent customer service and high-quality haircuts, and I apologize that we fell short in your case.
After reviewing our records, I found that Mark was actually not working on the day of your visit, and the barber that you were with has since been let go from our team.
Thank you for bringing this to our attention. We truly value your input and the opportunity to improve.
Mark is an absolute killer. He does an amazing job and I leave incredibly happy everytime. He knows what he’s doing, always checks with his customers mid process and can hold a great conversation while doing what he does best. Thank you mark!
Reply from Outskirts Barbershop
2026.01.22
So happy to hear it! Thank you, Andrew!
Mark is an amazing kids barber. He makes my son feel super comfortable and explains his process which helps my 2.5 year old feel safe! Wes always looks forward to haircuts with Mark, even if he’s shy during the appointment. :)
Reply from Outskirts Barbershop
2026.01.22
Happy to hear you had a great experience! Thank you, Sarah!
Dan is a highly talented and skillful Barber… Chill energy… I always leave the shop feeling upbeat about my life and very blessed and grateful for an enjoyable time with my Barber and an excellent haircut.
Reply from Outskirts Barbershop
2025.12.13
We’re so happy to hear you feel that way! Thank you, Paul
Took my little man in with hopes his absolutely terrible haircut he got from a different place could be fixed and Justin did just that. I’m talking full on bull cut.. straight across with scissors bad and he was able to turn it into a really fitting handsome cut for my son. We will definitely be back!
Reply from Outskirts Barbershop
2025.12.12
We’re happy to hear it! Thank you, Shaila
