I called prior to coming to make sure they could meet my needs. They were SO NICE and very informative. I was adding soil to my established yard to level it out and improve soil quality. They were also super nice when I showed up and continued to answer all my questions and assured me it was screened top soil and there would be absolutely no rocks and this was the best quality stuff you could buy in the whole valley… they talked the talk. It had rained a few days before so they told me the clumps were just wet soil… we get home spread out 2 yards of the “best soil”…. The next day after the sprinklers had gone off… those dirt clumps were definitely rocks!!! I felt so frustrated that I let their niceness stop me from being more thorough to check the soil myself for rocks. In an effort to improve our yard, we ruined large sections of it.
I went to Oregon Garden Warehouse for the first time a few days ago and I was very glad I went a little out of the way to find them. They were very knowledgeable and a pleasure to do business with. They took the time to explain what I needed to know to be successful with my plants, even as they were about to close. Oh and the prices were so good, that I will be driving from Klamath Falls to continue getting all of my gardening supplies through them.
I can't say enough good things about OGW! From the moment I reached out, it was clear these folks knew their stuff. Their soil experts didn't just point to a pile of mulch—they took the time to understand exactly what I needed for my space. On top of being total pros, the crew has an awesome vibe—laid-back and friendly. They made the whole process easy and even fun. You can tell they care about the environment and the quality of their work. My garden has never looked better, and I feel good knowing the materials are spot-on for the health of my soil. Highly, highly recommend. If you're looking for top-notch soil and mulch with service that goes above and beyond, these are your people!
Reply from Oregon Garden Warehouse and Landscape Supply
2025.03.26
Thanks again Tom. We appreciate the feedback. See ya next time.
Just exceptional bulk products and service. I work for a nonprofit that grows produce for food banks while supporting human-nature connections, land-based service learning groups, as well as animals in need and I can say first hand that these guys really do what they can to give to causes they believe in in the Rogue Valley.
Incredible service and knowledgeable staff! Very reasonable prices as well. Best customer service I’ve had in the valley to date. Keep up the good work.
Reply from Oregon Garden Warehouse and Landscape Supply
2024.09.17
Thanks Steve. Great meeting y'all. Welcome to the Valley. Hope your project goes as planned.
JB is very knowledgeable and helped me out with deciding on a mix of products for a new lawn project. He is interesting and fun to talk to and helped load a mix of their top soil, compost, and even mixed in some blood and bone fertilizer to top it off. I was able to unload and spread the dirt today and am very impressed with the quality of the soil mix and excited to see the positive effects it has for the plants in my yard. Highly recommend visiting this local business with top quality products and great prices.
JB was a breath of fresh air! So knowledgeable and helpfull about what soil would be best in my grow boxes. He even gave me advice on what and when to plant! He went so over and above in helping me, that it totally made my day.
I will be using them exclusively from now on, just because of the customer service!
Reply from Oregon Garden Warehouse and Landscape Supply
2024.05.17
Thanks Barbara. Reading this makes me so happy. Your order is going out this afternoon along with your tomato plants. I grabbed 3 really nice ones for ya. Have a great weekend.
I have had outstanding experiences dealing with Oregon Garden Warehouse! The customer service here is truly exceptional—everyone is friendly, efficient, and very helpful. They offer an excellent selection of products, ensuring I find exactly the perfect mulch for my projects. Additionally, their prices are the best in the Rogue Valley, which is a huge plus. The quick loading time also meant I was on my way to start my project without any delays. I highly recommend Oregon Garden Warehouse for top-quality supplies, low prices and unbeatable service!
Reply from Oregon Garden Warehouse and Landscape Supply
2024.05.08
Thanks Tom, appreciate the feedback.
Met with JD yesterday and he gave us some excellent direction for our yard. We are going to be tilling the hell out of our weedscape using NO CHEMICALS to poison the earth and environment. After that we are going to hardscape with 4 inches of Decomposed Granite to keep the weeds gone. Cannot thank you enough for the feedback and consultation for this earth healthy approach. We will turn to you guys for all of our needs!
Reply from Oregon Garden Warehouse and Landscape Supply
2024.04.24
Thanks y'all. Great meeting you. And thanks for all those weeds. Already started processing em. Look forward to seeing y'all soon.
Great service! I'm new to the area and Jay spent time understanding my needs, giving gardening advice and his drivers were backed up on delivery day so he delivered it himself so I could get started on my project. Highly recommended!
Reply from Oregon Garden Warehouse and Landscape Supply
2024.04.12
Thanks Jim, much appreciated. Enjoy your soil and if you need anything give us a call or stop by.