Panic over
Panic over! A virus suddenly hitting my laptop!!!! What could I do? Call OrbitTech of course. Two minutes and everything sorted - such a relief. Thank you so much - I am so glad we met and you are looking out for us.
Date of experience: 17 July, 2026
Date of experience: 17 July, 2026
Reply from OrbitTech
2026.07.21
Thank you, Sue, for sharing your experience! We're always here to assist when needed and are thrilled we could help resolve your laptop issue swiftly. Your kind words mean a lot to us.
Orbittech is the best IT company I have ever used - they are outstanding. They recently helped me to purchase a new (much needed) laptop and set everything up for me including all the security and back-ups to work across all devices. They are efficient, thorough and friendly. Also not as expensive as some companies I have used in the past. They are now my 'go to' IT support team and I am very happy to recommend them to others.
Reply from OrbitTech
2025.11.18
Thank you, Tony! We're thrilled to hear you had a great experience with us and appreciate the recommendation. Helping make tech easier and seamless for you is always our goal. Let us know if you need anything else!
Amazing service from OrbitTech. I needed a new PC suitable for work and Sheevawn read through all the technical system requirements and made a couple of excellent recommendations, and made the purchase process simple. Alex on the Help Desk was fantastic in transferring me over from old to new PC remotely. Thoroughly recommend!
Reply from OrbitTech
2025.11.14
Thank you, Dave! We're thrilled to hear Sheevawn and Alex provided such great support. Your recommendation means a lot, and we're glad the process was smooth for you. Let us know if you need anything else!
Email problems
Having lost access to some of my emails, Orbitech reset my email accounts and restored access. They kept me informed of what they were doing with a chat box and regular email updates.
As usual, they were very helpful and quick to respond.
Date of experience: 03 November, 2025
Date of experience: 03 November, 2025
Reply from OrbitTech
2025.11.05
Thank you, Julie, for sharing your experience! We're thrilled we could assist you effectively and keep you informed throughout. It's great to know our team's efforts made a difference for you!
Very quick and efficient service. Helpful and pleasant staff who really know their job and resolved my problem very quickly. I thoroughly recommend this company for computer support
Reply from OrbitTech
2024.07.26
Thank you, Jose! We're thrilled to hear you found our service quick and efficient. Your recommendation means a lot to us.
Laptop problems
Started getting warnings that my laptop was infected by Trojans, viruses, under attack. Also received e-mail that my One Drive synch had paused due to lack of memory. Only needed a quick phone call and Alex sorted it all as quick as you want. He also gave me invaluable advice re a touch pad issue I've got. Couldn't ask for more :)
Date of experience: 15 October, 2025
Date of experience: 15 October, 2025
Reply from OrbitTech
2025.10.16
Thank you, Philip! We're delighted Alex could assist you promptly and offer helpful advice. It's great to know your concerns were resolved efficiently. If you ever need further assistance, don't hesitate to reach out!
Terrific service from Orbit Tech IT Support Guildford. We had to upload examination software ahead of an online exam related to my son's university admissions process. That morning - my laptop was showing an error message which didn't allow the examination software to be uploaded. Alex from Orbit Tech IT responded immediately to our urgent request for assistance and thus helped to alleviate what was an incredibly stressful situation. As ever Alex provided first class responsive service. I highly recommend Orbit Tech IT Guildford and they are my go-to-people for resolving any of my IT issues relating to home and work life.
Reply from OrbitTech
2024.07.26
Thank you, Caroline! We're glad we could help quickly and effectively. Looking forward to assisting with your son's laptop too!
OrbitTech have been nothing short of outstanding. They currently host and manage all our IT needs, and from day one, their support has been prompt, seamlessly organised, and tailored to the demands of our busy medical practice.
Alex and Sheevawn are a pleasure to work with — always willing to help and nothing is too much trouble. They have recently helped us set up new devices for our team and are now guiding us through a large-scale data migration.
Their advice and support throughout this complex transition has been superb and calming. We cannot recommend OrbitTech highly enough.
Reply from OrbitTech
2025.08.07
Thank you, Sovra, for your heartfelt feedback! We're thrilled to hear how smoothly everything has been going for your practice. Alex and Sheevawn truly appreciate your kind words, and we’re here to support you every step of the way!
Amazing service as always, nothing is ever too much trouble for Alex and Sheevawn. Alex has just set up my new laptop and migrated all the data across, thank you so much.
When you know that you will struggle to do something yourself, just ask the professional to do it for you!
Reply from OrbitTech
2025.08.07
Thank you, Victoria! We're thrilled Alex and Sheevawn could help set up your new laptop smoothly. Your kind words mean a lot, and we're always here whenever you need assistance.
I purchased some computer equipment through OrbitTech. Every question I had was dealt with quickly and comprehensively. Great support and would highly recommend
Reply from OrbitTech
2025.05.22
Thank you, Olein! We're thrilled to hear our team could assist you so effectively. Your recommendation means a lot to us, and we’re here anytime you need further support or have more questions.
Email and Domain Issue resolved within 24 hours
Fantastic service from OrbitTech the whole Team were professional at all times and had my emails back up and running better than before within 24 hours, I will be using them going forward and would highly recommend them to anyone.
Matt from Ashley & Lewis. Godalming
Reply from OrbitTech
2025.05.20
Thank you, Matt! We're so glad we could resolve your issue quickly and exceed your expectations. Your recommendation means a lot to us, and we look forward to supporting you and your team in the future!
The team at OrbitTech have done it again! I had lots of storage issues on my laptop, and OrbitTech researched the best replacement for me, and did the migration from one laptop to the next one remotely, quickly, and efficiently.
In my previous review I said the team are honest, friendly, and efficient. They provide a great service with excellent customer services and tech support.
After working with them for a couple of years, my review is the same - they keep getting better and better.
Reply from OrbitTech
2024.06.24
Thank you, J A H B! We're thrilled to hear about your positive experience with our team. Your trust means a lot to us. We look forward to continuing to exceed your expectations!
Can't recommend OrbitTech highly enough. Prompt, efficient and responsive service. Provided expertise to solve IT challenges with my DELL laptop. Great advice and attention to detail. They are my go-to people for any IT related matter.
Reply from OrbitTech
2024.11.26
Thank you, Caroline, for your kind words! We're thrilled to be your go-to for IT solutions and glad we could assist with your DELL laptop. We appreciate your trust and look forward to supporting you in the future.
Highly recommended. Very prompt response and excellent advice which enabled me to quickly resolve the PC access issue myself.
Reply from OrbitTech
2024.11.15
Thank you, Frank! We're thrilled to hear that you found our advice helpful and that you could resolve your issue swiftly. Your recommendation means a lot to us.
I am so grateful to OrbitTech for sorting out a problem that has bugged my computers for almost a year and which had defeated the efforts of my local tech help. It was a pleasure to be on the receiving end of OribtTech’s skills and service. Thank you.
Reply from OrbitTech
2023.10.12
Dear Ami, we're so happy to hear that your problem was resolved. It was a pleasure assisting you and we're grateful for your recognition. Thank you for choosing OrbitTech.