Verified Company
Your staff are very polite and very professional in the work they carry out for us.
Kind regards Wayne
Reply from OnGuard Security Solutions Ltd
2024.02.22
Thank you, Wayne, for your kind words! We're delighted to hear about your positive experience with our team's professionalism and politeness. Your satisfaction is our top priority. Kind regards, the On Guard Security Solutions team.
Had really great communication during all our interactions. They were very helpful and prompt when we still had further issues with our alarm system. Highly recommend.
Reply from OnGuard Security Solutions Ltd
2025.11.26
Thank you, Kelly! We really appreciate your kind words. Glad our team’s communication and quick support made a difference.
We phoned OnGuard the Friday morning of our burglary. They were there before lunch to install security cameras and it was all fully operational by 4pm the same day. Enormous peace of mind especially as we had "visitors" again that night, and it was all captured on camera. We have since asked them to upgrade our internal alarm system as well.
Trey was wonderful to deal with. He was fast and efficient in his installation but he was also kind and generous in his explanations to help us understand how to use the system. I can't speak highly enough about him. Thank you Trey.
Reply from OnGuard Security Solutions Ltd
2025.11.19
Karen, thank you for sharing this. We’re pleased we could get everything up and running the same day, especially after such a stressful experience. Trey will be touched by your feedback. We appreciate you choosing us for your security upgrades.
easy to book apnt. Good service
Reply from OnGuard Security Solutions Ltd
2024.02.22
Thank you, Craig, for sharing your experience. We're glad we could accommodate your appointment in a timely manner and address your concerns effectively. Your feedback helps us improve our communication and service. We appreciate your patience and look forward to assisting you further.
The up-front information and in-home service can't be beaten - open and helpful, great follow-up. What a breath of fresh air after my previous provider.
Reply from OnGuard Security Solutions Ltd
2025.11.19
Sheryl, thanks so much for the kind words. We’re thrilled our service felt like a breath of fresh air after your previous provider.
The in-situ tenant was very happy with the work carried out and the liaison with staff during the installation process.
Reply from OnGuard Security Solutions Ltd
2025.10.10
Thank you, Brian! We're glad to hear the tenant was pleased and that our team maintained strong communication throughout. We appreciate your feedback!
Incredible team to work with - highly recommend! Have worked with Onguard for CCTV solutions at 2 separate sites. Very efficient communication, great product recommendations to meet specific requirements and an awesome team of technicians that came to install too 🙂
Reply from OnGuard Security Solutions Ltd
2025.10.10
Thanks so much, Tyrone! We're thrilled you've had great experiences across both sites. Appreciate your kind words about our team, service, and tailored solutions. Means a lot!
Angela, Trey and the team from Onguard Security are the best in the business. Incredibly helpful, professional and go above and beyond, to provide an excellent service for your security needs.
Reply from OnGuard Security Solutions Ltd
2025.10.02
Thank you, Cath. We’re so glad Angela, Trey, and the team left such a strong impression. Your kind words mean a lot, and we’re proud to go above and beyond for our clients!
On Guard Security is a company that operates quietly and efficiently behind the scenes, providing around-the-clock protection and peace of mind to its clients. Their presence often goes unnoticed until the moment their expertise is truly needed.
It is only in the event of a break-in or security breach that the professionalism and dedication of On Guard Security truly become apparent. In these critical situations, the team springs into action, demonstrating their value and commitment to safety.
I have personally interacted with On Guard Security staff during the early hours of the morning on several occasions. Despite the challenging circumstances, such as being contacted at an inconvenient hour and struggling to communicate clearly after being suddenly awakened, the team remained extremely helpful and understanding throughout each encounter
Although their important work often goes unnoticed and unrewarded, I am deeply grateful for the unwavering service provided by On Guard Security. Their dedication to protecting others, regardless of recognition, deserves acknowledgment and thanks.
Reply from OnGuard Security Solutions Ltd
2025.10.02
Thank you, Glenn. Your thoughtful words mean a great deal. We truly appreciate your recognition of the behind-the-scenes dedication our team puts in. It’s our mission to be there when it matters most, and we’re glad to have earned your trust during those early morning calls. Your appreciation fuels our commitment to keeping our clients safe and supported, day and night.
Really impressed with the customer service we received from beginning to end. Paul and Kaleial did an excellent job with the installation and answered all our questions along the way very helpfully and patiently. I would definitely recommend On Guard if you are in the market for a security alarm.
Reply from OnGuard Security Solutions Ltd
2025.09.16
Thank you, Maggie! We're thrilled to hear Paul and Kaleial made such a great impression. Your recommendation means a lot, and we're glad we could make the process smooth from start to finish.
Highly recommend these guys and will be using them in future if I need any help with an alarm.
I called them this morning because I'd messed up my Mum's alarm the night before, and by 11 o'clock Cam was at Mum's house sorting it out. I really appreciated how the first person who called didn't have time today, but he got in touch with someone else who did have time to help. Thanks a million guys.
Reply from OnGuard Security Solutions Ltd
2025.09.10
Thank you, Krystal! We're so glad Cam could help out quickly and get your mum’s alarm sorted. We truly appreciate your kind words and look forward to assisting you again anytime you need us!
