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Reviews ( 135 )
Sharon Davis
2025.06.10
Excellent service, great communication, highly recommended!
Reply from OnGuard Security Solutions Ltd
2025.06.10
Thank you, Sharon! We truly appreciate your kind words and recommendation. So glad you were happy with the service and communication!
2025.06.02
2025.06.02
| New Zealand
Exemplary service
We had our alarm system and cameras installed several months ago. Matt’s site visit to discuss our needs through to installation was faultless and communication prompt and helpful. In the intervening months we have had cause to contact Matt and the team at Onguard a number of times for user induced problems. The responses to our questions have without exception been timely and some have required site visits which have always been dealt with quickly. The peace of mind in knowing Matt and the team are there if needed is of immense comfort. A great product, professional company and fantastic service - cannot want for more.
Date of experience: 27 May, 2025
Date of experience: 27 May, 2025
Deidre Rutherford
2025.05.31
Great efficient installation and the monitoring is superb. The staff are so friendly and helpful - I often set the alarm off DOH! they contact me quickly and are always so bubbly, caring and I cannot be happier with their service. A++++
Reply from OnGuard Security Solutions Ltd
2025.05.31
Thank you, Deidre! We're thrilled to hear you're happy with the service. Our team’s always here to help—accidental alarms and all! We truly appreciate your kind words and continued trust. A++++ right back at you!
Ian Johnston
2025.05.16
Proficient
Reply from OnGuard Security Solutions Ltd
2025.05.16
Thank you, Ian! We appreciate your 5-star rating and are glad to hear you found our team proficient. We're always here when you need us!
Wendy Bleaken
2025.04.30
Prompt and friendly service.
Reply from OnGuard Security Solutions Ltd
2025.04.30
Thank you, Wendy! We really appreciate your kind words and are glad our prompt, friendly service made a great impression.
Jonathon & Pamela Naish
2025.04.14
On Guard are so easy to deal with! Their booking process and communication is top notch. Once again the technicians are really good to deal with and efficient. Cannot fault this company. Highly recommend
Reply from OnGuard Security Solutions Ltd
2024.11.13
Thank you, Jonathon and Pamela! We’re thrilled our technician could assist promptly and make your experience a positive one. Your recommendation means a lot to us!
Jayde Timmins
2025.04.09
On Guard was amazing. My house alarm malfunctioned and they were fast, well priced and friendly
Reply from OnGuard Security Solutions Ltd
2025.04.10
Thank you, Jayde! We’re so glad we could help quickly and at a fair price. Really appreciate your kind words and support!
Robert Carden
2025.04.07
Prompt call out with compitant techs, great job
Reply from OnGuard Security Solutions Ltd
2025.04.07
Thank you, Robert! We appreciate your kind words—glad our techs delivered prompt, professional service. Always here when you need us!
John Tarbutt
2025.03.31
Great and prompt service. Really good to deal with
Reply from OnGuard Security Solutions Ltd
2025.03.31
Thanks, John! We really appreciate the kind words. Glad you found our service prompt and easy to work with!
Shanan white
2025.03.30
GREAT TEAM!
Reply from OnGuard Security Solutions Ltd
2025.03.31
Thanks, Shanan! We’re thrilled you think so—means a lot to the team!
John McKeany
2025.03.26
Great service of my alarm
Reply from OnGuard Security Solutions Ltd
2025.03.31
Thanks, John! We appreciate your kind words and are glad you were happy with the service. We're always here to help!
Laurence Day
2025.03.26
The On Guard service guys are really good. Not only do they fix my issues but they are really good at explaining how to use the functions and features of my Alarm system. Highly recommended.
Reply from OnGuard Security Solutions Ltd
2025.03.31
Thanks, Laurence! We’re glad the team could resolve your issues and help you get the most from your system. Really appreciate the recommendation!
Paul S
2025.03.15
Fast service, very courteous, explanation of the problem and instructions on how we can fix it ourselves should it ever happen again.
Reply from OnGuard Security Solutions Ltd
2025.03.15
Thank you, Paul! We appreciate your kind words. Glad we could provide fast, courteous service and helpful guidance. If you ever need us again, we're here for you!
Janet Price
2025.03.12
Excellent service. Very nice communication from Angela. Would recommend 100%
Reply from OnGuard Security Solutions Ltd
2025.03.12
Thank you, Janet! We’re thrilled you had a great experience. Angela will be delighted by your kind words. We truly appreciate your recommendation!
Christopher Chapman
2025.03.10
Super quick to respond to quote request, then had quote to me in less than 5 hours. Job then completed quickly and a very tidy install, even with some challenges provided by an old house! Highly recommended.
Reply from OnGuard Security Solutions Ltd
2025.03.10
Thank you, Chris! We appreciate your kind words and are glad we could provide a quick quote and a smooth installation despite the challenges. Enjoy your new setup, and thanks for recommending us!
Melany Sutherland
2025.03.07
Amazing, friendly, patient staff they are thorough and professional.
Reply from OnGuard Security Solutions Ltd
2024.02.22
Thank you, Melany! We're delighted to hear you found our staff amazing, friendly, and patient. Your recognition of their thoroughness and professionalism is much appreciated. We look forward to serving you again!
Kim Frampton
2025.02.27
Boys at On Guard were awesome to work with and are great to deal with. Highly Recommend On Guard for all your security issues.
Reply from OnGuard Security Solutions Ltd
2023.07.05
Thanks for the review Kim, very much appreciated!
Deidre MacDonald
2025.02.26
A brilliant result and very professional thank you.
Reply from OnGuard Security Solutions Ltd
2025.02.27
Thank you, Deidre! We’re thrilled you’re happy with the result. Your kind words mean a lot to us!
Tracey Scott
2025.02.24
I highly recommend On Guard Security Solutions. Excellent service from start to finish.
Reply from OnGuard Security Solutions Ltd
2025.02.25
Thank you, Tracey! We truly appreciate your recommendation and are glad you had an excellent experience with us. If you ever need anything, we're here to help!
2025.02.19
2025.02.19
| New Zealand
Professional and supportive
During the Christmas holiday our home and shed was burgled .The support and speed at which a new system was installed was very much appreciated . I would give them six stars
Date of experience: 30 December, 2024
Date of experience: 30 December, 2024