OnGuard Security Solutions Ltd

onguard.co.nz

OnGuard Security Solutions Ltd Reviews

EXCELLENT rating
5.0
91 reviews Verified
OnGuard Security Solutions Ltd
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Reviews ( 91 ) 5.0

Te Awamutu i-SITE Visitor Information Centre
Te Awamutu i-SITE Visitor Information Centre
2024.10.22
The team from OnGuard are fabulous. From the office communications and booking the check to the two guys who came into our iSITE - so polite and understanding of our needs. Easy to give them 5Stars.
Reply from OnGuard Security Solutions Ltd 2024.10.22
Thank you for the wonderful 5-star review! We're thrilled to hear our team made the process smooth and that you found them polite and attentive to your needs. We appreciate your kind words and are glad we could assist you at the i-SITE. Looking forward to working with you again!
Brendon Fiebig
Brendon Fiebig
2024.10.11
Great, timely service to fix an emergency! Thanks so much for your help.
Reply from OnGuard Security Solutions Ltd 2024.09.02
Thank you, Brendon! We're glad we could assist quickly during your emergency. Your appreciation means a lot to us. We're always here to help!
Barry Pohio
Barry Pohio
2024.10.10
OnGuard staff were excellent to deal with and diagnosed and adjusted our faulty alarm system so quickly. In addition they reviewed and checked our camera & recording security system was operating to the max. Very good pricing for all of this
Reply from OnGuard Security Solutions Ltd 2024.10.10
Thank you, Barry! We’re thrilled our team could quickly resolve your alarm issue and ensure your entire security system is in top shape. It’s great to know you found our pricing fair. Your security and satisfaction mean a lot to us!
Chas Farrant
Chas Farrant
2024.10.09
Impressed with these guys from the office lady to the guys on site doing the job. They were quick arriving and knew their stuff well. They knew exactly what to do without mucking around. Will definitely continue to use them.
Reply from OnGuard Security Solutions Ltd 2024.10.09
Thank you, Chas! We're thrilled to hear you had a great experience from start to finish, and we’re glad our team could deliver prompt, expert service. We look forward to continuing to serve you—thanks for choosing On Guard!
judy leyland
judy leyland
2024.10.05
Prompt response to my request for alarm serving; excellent technician service and finished alarm servicing. Not too expensive either.
Reply from OnGuard Security Solutions Ltd 2024.10.06
Thank you, Judy! We're glad to hear you appreciated our prompt response and excellent technician service. It's great to know you found the servicing reasonably priced as well. We look forward to assisting you again!
Herbert and Jane McMullan
Herbert and Jane McMullan
2024.09.10
OnGuard have just replaced a home alarm system for us and were a pleasure to work with. They have great communication, are on time, deliver as was agreed and have great people on site. We will call on them again. Thanks.
Reply from OnGuard Security Solutions Ltd 2024.09.10
Thank you, Herbert and Jane! We’re thrilled to hear you had a great experience with our team during your alarm system replacement. Your kind words about our communication and reliability mean a lot to us. We look forward to working with you again in the future! Thanks for choosing OnGuard!
Carmen Jacobsen
Carmen Jacobsen
2024.09.04
Highly recommend the On Guard Team! Service was outstanding. A suitable quote was provided with no overselling and installation was done to a top notch standard. Had a minor issue (user error) and they came to check it ASAP. If you’re looking for an alarm or security system, I’d highly recommend them! Years later and they’re still servicing my alarm with top notch customer service. Highly recommend!
Reply from OnGuard Security Solutions Ltd 2020.07.29
Thanks Carmen, we really appreciate the feedback!
Fiona Barnett
Fiona Barnett
2024.09.02
The team at OnGuard look after our commercial property as well as our home. Always great service, prompt response to faults or general service call outs.
Reply from OnGuard Security Solutions Ltd 2024.09.02
Thank you, Fiona! We're thrilled to hear that you're pleased with the service for both your commercial property and home. Your satisfaction with our prompt responses means a lot to us. We're here whenever you need us!
Dorinka Purser
Dorinka Purser
2024.08.16
Excellent service.
Reply from OnGuard Security Solutions Ltd 2024.08.16
Thank you, Dorinka! We're glad to hear you had an excellent experience with us. Your feedback is much appreciated!
Craig Williamson
Craig Williamson
2024.07.30
Fantastic prompt service have been using them for years the team know their craft and go beyond. Happy to recommend On Gaurd to anyone.
Reply from OnGuard Security Solutions Ltd 2024.08.16
Thank you, Craig! We're thrilled to have earned your trust over the years. Your recommendation and kind words mean a lot to our team. We're always here to go beyond for you. Thanks again!
Jan Daley
Jan Daley
2024.07.03
Wow what an amazing company . Service and staff are just the best . Fully recommend.
Reply from OnGuard Security Solutions Ltd 2024.08.16
Thank you, Jan! We're thrilled to hear you had such a great experience with our team. Your high recommendation truly means a lot to us!
William Botherway
William Botherway
2024.06.22
We have been a client of On Guard Security for many years. Recently we had a wired camera system installed. From start to finish the process of providing a quote through to installation was managed seamlessly. Trey did an excellent job of the installation and we are very happy with the result. I would thoroughly recommend On Guard Security for all home security requirements.
Reply from OnGuard Security Solutions Ltd 2024.06.26
Thank you, William, for your loyalty and kind words! We're thrilled to hear you were pleased with your wired camera system installation. Trey and the team strive for seamless service, and we're glad we met your expectations. Your recommendation means a lot to us. Thanks for choosing On Guard for your security needs!
Karen Harrison
Karen Harrison
2024.06.18
As always great service. Arrived when they said. Did what they said they would be doing. No fuss, no mess.
Reply from OnGuard Security Solutions Ltd 2024.06.26
Thank you, Karen! We're thrilled you enjoyed our reliable, fuss-free service. Your satisfaction is our top priority. Thanks for your continued trust in On Guard!
Stephen Thomas
Stephen Thomas
2024.06.12
Prompt service, and very helpful expert advice.
Reply from OnGuard Security Solutions Ltd 2024.06.26
Thank you, Stephen! We're delighted to hear you appreciated our prompt service and expert advice. Your satisfaction is our top priority. Thanks for choosing On Guard!
Business Admin
Business Admin
2024.06.06
We had prompt action to our query and we are very happy with the excellent service still being provided after joining OnGuard. thank you OnGuard Team you are superstars.
Reply from OnGuard Security Solutions Ltd 2024.06.26
Thank you for your glowing review! We're thrilled to hear that you are happy with our prompt service and ongoing support. Your kind words mean a lot to our team. We're here to keep delivering excellent service. Thank you for choosing On Guard
Mike Ahern
Mike Ahern
2024.06.03
Excellent and reliable products and systems. Communication, attention to detail, delivery and responsive after sales service. I have always been impressed.
Reply from OnGuard Security Solutions Ltd 2024.06.03
Thank you, Mike! We're thrilled to hear you've been consistently impressed with our products, communication, and after-sales service. Your satisfaction is our top priority. We look forward to continuing to provide you with excellent and reliable solutions.
Judy McDonald
Judy McDonald
2024.06.01
Very efficient, friendly and helpful - both the office staff and the technicians. They system was installed exactly as we needed and we were given a full run-down on how to use it. Highly recommended - and it's a local company as well, which is great.
Reply from OnGuard Security Solutions Ltd 2023.03.19
Thanks Judy, we really appreciate the feedback!
Andrew Laery
Andrew Laery
2024.05.31
I had the absolute pleasure of working with Matthew from OnGuard Security Solutions for a recent security camera installation project. From start to finish, Matthew demonstrated the utmost professionalism, expertise, and dedication. He was a delight to deal with on all levels, always courteous, and went above and beyond to ensure our project was completed within our aggressive timelines. Matthew’s commitment to excellence is truly commendable. He moved mountains to accommodate our needs and provided invaluable guidance throughout the process. The quality of the installation is impeccable, and we now feel much more secure thanks to his diligent efforts. I cannot recommend Matthew and OnGuard Security Solutions highly enough. If you are seeking a reliable, skilled, and personable security professional, look no further. Matthew is an absolute asset to his company and a true expert in his field.
Reply from OnGuard Security Solutions Ltd 2024.06.01
Thank you, Andrew, for your fantastic review! Your satisfaction and security are our top priorities, and it's wonderful to know we delivered on both fronts. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing On Guard Security Solutions
Marisa Simpson
Marisa Simpson
2024.05.29
We always receive the most exceptional service from Angela, James and the rest of the team at Onguard - highly recommend! :)
Reply from OnGuard Security Solutions Ltd 2024.05.30
Hi Marisa, Thank you for your kind words and recommendation! We're thrilled to hear that Angela, James, and the rest of the team have provided you with exceptional service. Your support means a lot to us!
D J & J
D J & J
2024.05.29
Great company, From the great receptionist Angela. Appointment made, Givin time frame for visit. Phoned by tech to check we were home. Arrived, chatted about what was to be done for our first annual check. Polite tradesmen, clean and tidy workers. Thanks so much.
Reply from OnGuard Security Solutions Ltd 2024.05.29
Thank you for your kind review! We're delighted to hear about your positive experience with Angela and our team. It's great to know the appointment process and the annual check met your expectations. Our team takes pride in being polite, clean, and tidy. We appreciate your feedback and look forward to serving you again next year!