We had ONE WAY come and inspect our failed unit and were charged $125 for a “residential service fee” when no service was performed except for the requested estimate that is advertised on Google as free. We’ll be utilizing someone else to complete the work due to this shady money-grab tactic.
Great company, from Stephanie who helped book the appointment and notify us when the technician was on his way to The tech Nick was very professional and able to diagnose and fix the issue in less than 30mins.
الرد من ONEWAY Heating and Air Conditioning
2025.12.09
Thank you, Malorie! We're glad to hear that Stephanie provided excellent service and that Nick was able to resolve the issue quickly and professionally. We appreciate your feedback!
Tyrone did a fabulous job and was very professional and thorough. Got to us very quickly and fixed our heater. Highly recommended!!!
الرد من ONEWAY Heating and Air Conditioning
2025.12.09
Thank you, Mark! We appreciate your kind words about Tyrone and are glad to hear he provided excellent service in a timely manner. Thank you for the recommendation.
Tyrone was attentive to our heating problems!! Great customer service!!! Will always use them!!!
الرد من ONEWAY Heating and Air Conditioning
2025.12.03
Thank you for sharing your experience! We’re glad Tyrone was attentive and provided the customer service you deserve. We appreciate your loyalty and are always here when you need us!
Erazmo did excellent work and great price I will be using them again for regular maintenance
الرد من ONEWAY Heating and Air Conditioning
2025.12.03
We truly appreciate your review! Providing quality work at a fair price is important to us, and we’re glad Erazmo delivered. We look forward to supporting your home with regular maintenance.
Tyrone helped out tremendously and was very knowledgeable. Would definitely recommend him
الرد من ONEWAY Heating and Air Conditioning
2025.12.03
Thank you so much for your kind words! We’re glad to hear Tyrone took great care of you. We appreciate your recommendation and are always here if you need anything!
Nick came out and to service the unit and found a weak part. He stayed until we could get authorization to have it repaired. Very friendly and explained the work that needed to be done.And showed why we needed it fixed would definitely use them again.
الرد من ONEWAY Heating and Air Conditioning
2025.12.02
Thank you, Sandra, for your kind words! We're glad Nick was able to assist you and provide clear explanations throughout the process. We appreciate your trust and look forward to serving you again!
Fast, same day service! Nick was polite, professional and informing on the job details! Would recommend to anyone!
الرد من ONEWAY Heating and Air Conditioning
2025.12.02
Thank you, Tyler! We appreciate your kind words about Nick and are glad to hear you had a positive experience with our same-day service. Your recommendation means a lot to us!
Isac provided exceptional service, demonstrating a high level of professionalism and efficiently resolving our issue.
الرد من ONEWAY Heating and Air Conditioning
2025.12.02
Thank you, Chriselda, for your kind words! We're glad to hear that Isac provided you with exceptional service and resolved your issue efficiently.
Called this morning, arrived by noon. Tyrone was fantastic, quick fix by replacing capacitor. Thank you for the quick service.
الرد من ONEWAY Heating and Air Conditioning
2025.12.02
Thank you, Mark, for your kind words! We're glad to hear Tyrone provided you with quick and effective service. Your feedback means a lot to us!
Great service! Nick was out and had it fixed within just a couple hours of calling in!
الرد من ONEWAY Heating and Air Conditioning
2025.12.02
Thank you, Ali! We're glad to hear you had a great experience with our service and that Nick was able to assist you so quickly. Your feedback is appreciated!