Ocean State

Ocean State Reviews

Excellent rating
     
4.9 | 954 reviews
Trustindex Verified Company
Ocean State
Write a review

Reviews

Trustindex

4.9

| 954 total

929 pcs
11 pcs
1 pc
1 pc
12 pcs
Source filter
Stephen Williams
Stephen Williams 2025.12.17
     
Rob & Barry did an exceellent job of fine tuning our brand new HVAC Unit and helping me install the Mobile App on my cell phone. Very professional and can't thank them enough.
Reply from Ocean State 2025.12.17
Thank you, Stephen! We're glad to hear that Rob and Barry provided excellent service and helped you with your new HVAC unit and mobile app installation. Your appreciation means a lot to us!
Kimberly Coyle
Kimberly Coyle 2025.12.15
     
Shane did our service and was very thorough and took the time to explain everything to us about the health of our units.
Janet Berglund
Janet Berglund 2025.12.15
     
Professional, prompt, polite Explained service in clear understandable way. Barry and Robert. Good company.
Reply from Ocean State 2025.12.15
Thank you, Janet! We appreciate your kind words about our team's professionalism and clarity. We're glad to hear that Barry and Robert made a positive impact during your experience.
Aaron Swindell III
Aaron Swindell III 2025.12.13
     
It can be tough to explain why a new HVAC system is needed for a 20-year-old house. And now,I find it more difficult to find someone who won’t try to sell you something you can’t afford. So, it’s great to meet a technician who is honest and saves you money. Ocean State has been taking care of my system for years, but my experience with Alex has been fantastic. He clearly explains what’s wrong and gives you several repair options. His punctuality, professionalism, and reliability make him the only tech I trust to work on my HVAC system. Ocean State has a winner with this young man.
Reply from Ocean State 2025.12.14
Thank you, Aaron, for your fantastic feedback! We're glad to hear about your positive experience with Alex and appreciate your trust in our team at Ocean State. Your satisfaction means a lot to us!
Dean Fraser
Dean Fraser 2025.12.12
     
Jeff Bogle was on time. He was professional and very courteous. He is very knowledgeable about all aspects of HVAC. He completed our inspection and solved a couple problems in a short time. We will call Ocean State Air anytime we have a problem.
Reply from Ocean State 2025.12.13
Thank you, Dean! We appreciate your kind words about Jeff and are glad to hear he provided you with excellent service. We're here for you anytime you need assistance!
William Hanson
William Hanson 2025.12.12
     
Repair technician Robert and Service manager Barry replaced my fan motor today thankfully my system is still under warranty. Robert and Barry were very professional and friendly. Would like to send out a special thank you to Tyler for finding the part and getting it in as quickly as she did. Thanks everyone one at Ocean State.
Reply from Ocean State 2025.12.12
Thank you, William. Robert, Taylor & Barry will be thrilled to see the wonderful things you have to say about Ocean State on their behalf.
Andrew Wilson
Andrew Wilson 2025.12.12
     
Alex came today and performed our AC maintenance. He was very knowledgeable and answered all our questions. He found we needed a UV light system explaining the use function and cost of the system and expertly installed it. He is to be commended.
Reply from Ocean State 2025.12.12
Thank you, Andrew, for your wonderful feedback! We're glad to hear that Alex provided knowledgeable service and took the time to answer all your questions. Your appreciation means a lot to us!
Catherine McGrath
Catherine McGrath 2025.12.12
     
I'm really pleased with the maintenance that Alex did today. He worked quickly and efficiently, and brought the new filter that we needed. I recommend Ocean State Air Conditioning and Heating..
Reply from Ocean State 2024.07.29
Ocean State has been providing excellent service to the Jacksonville area since 1975 and will continue striving to be the best air conditioning company in Northeast Florida
Tony Benso
Tony Benso 2025.12.11
     
Excellent service
Reply from Ocean State 2025.12.11
Thank you, Tony. We appreciate you more than words can say.
Allyson Hamrick
Allyson Hamrick 2025.12.11
     
Reply from Ocean State 2025.12.11
Thanks Allyson. You are a FIVE STAR customer!
Lee S
Lee S 2025.12.11
     
Ocean State Air Conditioning & Heating is a reputable, honest, and fairly priced local HVAC business. Our central air conditioning broke in mid-summer. The A/C Doctor, who I've done business with for years, is semi-retired and only does repairs. He told me that the system was beyond repair and needed replacing. He also told me to call and get as many proposals from reputable companies as I could. Calling about a dozen companies and receiving about half as many proposals, only Ocean State came out to look at the job. Then, they quickly gave me an honest proposal with several options. Their prices were tiered with the quality and warranty for the particular systems, each with one price, all inclusive, for a completed job. Some other companies had lower prices at first glance, though there were additional charges for what Ocean State had included. They told me it may take a couple of days; it was the busiest time of year for any HVAC in Florida. The next morning the technicians arrived and we had cold air by the afternoon! They were polite and left the area cleaner than they found it. Now, months later, Ocean State scheduled routine cleaning and maintenance with me. The technician, Alex, who promptly came to service the system, is polite and knowledgeable. Alex not only did the routine service but also offered suggestions, relocated the thermostat, and helped me with using the app to control everything from my phone. There were no charges for these services. Ocean State Air Conditioning & Heating under-promised and over-delivered!
Reply from Ocean State 2025.12.11
Thank you for the kind words, Lee. Ocean State will always work diligently to earn your loyalty.
Dare
Dare 2025.12.10
     
Chandler was extremely knowledgeable and helpful with some annoying problems I was having, 100% recommended to anybody having problems or questions
Reply from Ocean State 2025.12.11
Thank you, Dare. Chandler will be humbled to see the great things you have to say about Ocean State on his behalf.
Amanda Skinner
Amanda Skinner 2025.12.10
     
Very efficient and so great to work with!
Reply from Ocean State 2025.12.10
Thank you, Ms. Skinner. Doing quality work and being efficient are goals we strive for every day.
Robb Van Eck
Robb Van Eck 2025.12.10
     
Reply from Ocean State 2023.12.12
Thank you for your 5-star review!
Dennis McDaid
Dennis McDaid 2025.12.10
     
Reply from Ocean State 2025.12.10
Thank you, Dennis, for taking the time to leave a review. We appreciate your support!
Kenny Stoddart
Kenny Stoddart 2025.12.09
     
Service was timely and excellent. The technician was professional and courteous.
Reply from Ocean State 2025.12.09
Thank you for your kind words, Mr. Stoddart. Ocean State is dedicated to keeping you comfortable in your home.
Reed Burchette
Reed Burchette 2025.12.09
     
Ocean State is phenomenal! Their tech Alex was great! Super friendly and able to answer all my questions. I would definitely recommend them to anyone who needs AC service in the area.
Reply from Ocean State 2025.12.09
Thank you, Reed! We're glad to hear that you had a great experience with Alex and appreciate your recommendation. Your support means a lot to us!
Keith Gentile
Keith Gentile 2025.12.09
     
Excellent service
Reply from Ocean State 2025.12.09
Thank you, Keith, for your kind words! We truly appreciate your feedback and are glad you had a great experience with us.
Joanne Reitz
Joanne Reitz 2025.12.05
     
Great service very professional’
Reply from Ocean State 2025.12.06
Thank you, Joanne, for your kind words about our service and professionalism; we appreciate your feedback!

Skyrocket Your Sales with Customer Reviews. No coding required.

Create a Free Account