Obso Automation - automation spare parts distributor and supplier Reviews

Retroamplis Electronica 2026.10.13

     

We would like to publicly share our experience with Obso Automation. Since July 7, we have been waiting for the delivery of a product that was paid for and, to this day, has still not been received. We have also not received a refund for the amount paid. During this time, we have repeatedly tried to resolve the situation directly with the company, requesting either information about the shipment or a refund, but the issue remains unresolved. We are therefore publicly asking Obso Automation to resolve this situation immediately, either by delivering the purchased product or by issuing a full refund of the amount paid. We hope this post will finally lead to a response and a definitive solution.

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Jaysukh Goti 2026.09.21

     

I am in searching for IMET ANALOG OUTPUT MODULE. I will great if Obso provide whatsapp number so that I can share same required item Image/photos

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Giuseppe Pozzan 2026.06.02

     

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jonathan frank 2026.05.22

     

Just stated using these guys again after a 3 year break. It seems a new management setup has made all the difference. Now sourcing more current spares at significantly reduced price and turnaround to our other suppliers. Kat was particularly helpful giving us regular updates right up until delivery. Really appreciate the on-going messaging

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Reply from Obso Automation - automation spare parts distributor and supplier 2026.05.23

Great to have you back, Jonathan and thanks for the review. Fair pricing and clear communication are core to how we work, so it’s brilliant to see that recognised. We appreciate your support and look forward to helping on the next order.

Ajaz Ahmad 2024.11.25

     

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Marlene Gimenez 2024.08.19

     

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Reply from Obso Automation - automation spare parts distributor and supplier 2024.09.13

Hi Marlene, We have been trying to locate any interaction you have had with us. We cannot find any, could you please get in touch to explain where we may have helped you

Leighton Rees 2024.02.15

     

We had a great experience, fast turn around and very quick delivery, customer service was fantastic and will be using again :-)

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Reply from Obso Automation - automation spare parts distributor and supplier 2024.02.15

Hello Leighton

Thank you for taking the time to review our service, it is greatly appreciated. We look forward to supporting you again soon.

Bruce Meglio 2024.01.18

     

Sourcing for a customer with aged equipment is sometimes an impossible task. Over the past 6 months, the "impossible" has become less and less since I've started dealing with Obso Automation. Jenny Buckley is extremely attentive and expeditious in her pursuit to find what I need any time I reach out for a quote. Jenny and her team at Obso are a great resource that any supplier in this industrial/automation space could utilize!

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Reply from Obso Automation - automation spare parts distributor and supplier 2024.01.18

Dear Bruce
Thank you so much for your lovely review - much appreciated. We are very pleased to hear how happy you are with OBSO. We are looking forward to continue supporting you, especially with hard to find obsolete requirements.

Logan 2023.09.05

     

Customer service is very kind and ready to help always. There is a very good chance that the part you have been struggling to find anywhere is in stock at Obso Global. Very fast replies and service. I have not been disappointed at all.

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Reply from Obso Automation - automation spare parts distributor and supplier 2023.12.15

Hi Logan
Thank you for your lovely feedback and for taking the time to rate our service.

We look forward to supporting you with your automation needs!

Customer Care - Donna

Jason Adshead 2023.07.12

     

Since adding Obso to our supplier database they have become the first number I call when chasing hard to source parts. Chanell is quick to reply and where possible has delivered all of the options I have asked for. Professional and polite, nothing has been too much trouble and with a great support team including tracked parcels, I wouldn’t hesitate to recommend.

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Reply from Obso Automation - automation spare parts distributor and supplier 2023.07.13

Hi Jason.
We appreciate you taking the time to share your experience with us! We look forward to supporting you again soon.

D. K. 2023.07.06

     

Toller Service, adäquate Preise und unglaublich schnelle Lieferung. Die Mitarbeiter sind super freundlich und hilfsbereit. Werde als techn. Einkäufer für mein Unternehmen definitiv Kunde bleiben.

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Reply from Obso Automation - automation spare parts distributor and supplier 2023.07.13

Hallo Herr Herlitschka,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu schildern. Die Meinung unserer Kunden bedeutet uns sehr viel.

Andries Abraham Louw Pieterse 2023.06.27

     

Excellent support, with good communication, keeping one informed.

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Reply from Obso Automation - automation spare parts distributor and supplier 2023.08.23

Hi Andries
Thank you for your review. We will continue to offer you and your team the best support we can.

Bev Gibson 2023.06.23

     

I was chasing an order with OBSO that we require urgently, I spoke with a lovely lady called Donna who was very informative, polite and showed excellent customer service, she even called me back personally with updates. A stand out employee, very happy with this company. Thank you 😊

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Reply from Obso Automation - automation spare parts distributor and supplier 2023.08.23

Hi Bev
Thank you for taking the time to review us! We will continue to support you and your team the best we can.

Mateusz Gilewski 2023.06.22

     

Świetna firma! Działa szybko i sprawnie. Bardzo dobry kontakt. Polecam! Świetny partner w biznesie

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Reply from Obso Automation - automation spare parts distributor and supplier 2023.07.13

Hi Mateusz
Dziękujemy za poświęcenie czasu na podzielenie się wrażeniami. Opinia naszych klientów wiele dla nas znaczy.

T P 2023.06.13

     

sehr gute Expertise und Hilfe bei der Identifikation von Teilen und dann auch toller Service, rasche Lieferzeit und gute Preise :-) Sehr gerne werde ich im Bedarfsfall wieder mit OBSO Global arbeiten

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Reply from Obso Automation - automation spare parts distributor and supplier 2023.07.13

Hallo Herr Plank
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu schildern. Die Meinung unserer Kunden bedeutet uns sehr viel.

postanote44 2022.06.15

     

Very impressed with the whole process from quotation to delivery. Quick responses, good pricing, very efficient delivery (sending packed/unpacked photos, tracking numbers and POD without prompting), all in all a refreshing change to usual Automation suppliers at the moment.

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Reply from Obso Automation - automation spare parts distributor and supplier 2023.08.23

Hello!
Thank you for taking the time to review us! We look forward to supporting you with your next order!

massimo lanzillo 2021.05.26

     

Conosciuti un paio di mesi fà, affidabilissimi e molto professionali, un servizio eccellente ed una prontezza nelle comunicazioni eccezionale.

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Neha Majumder 2021.05.13

     

One of the best automation parts supplier company . Which is special of them very personalised experience about delivery and proper communication.

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James Miles 2021.02.26

     

Fantastic service. Always quick replies, and help source the 'hard to find' parts. Excellent turn around times on orders.

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G g 2021.01.14

     

Fast response. Great service. Recommend them for spare automation parts.

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