I hate that I have to post this anonymously but I still have to be treated by the office. I have no issues with the doctors or main staff, they take amazing care of me, but having to deal with the office manager is a nightmare. I dread when I call in and she answers. She is rude and short and dismissive. She is not any better in person. Seems like she enjoys having authority and thinks that passes along the the patients as well as the staff there. I have heard her talk to them poorly also. Dr. Capilano, Matt and even Rick are great and the rest of the staff is spot on and amazing. Dealing with patients and people is not for her!!!
Excellent staff !!! Professional, knowledgeable and caring.
Great staff !!!
Extremely professional
Dr Gamez is very knowledgeable and takes care to provide accurate information.
Reply from OALI
2026.07.24
Thank you for your kind words! We’re proud to hear you had a positive experience with our orthopedic team, and we appreciate your recognition of our commitment to professionalism and patient education. Thank you for choosing Orthopedic Associates of Long Island for your orthopedic care, and we appreciate you taking the time to share your feedback. - Orthopedic Associates of Long Island