Verified Company
Alex was very professional and focused on his work. No issues with cleanup once he was done with the job. Shingles match existing roof and the new vent system looks as if it was part of the original construction 2 years ago.
Reply from Northwest Roof Maintenance Inc.
2023.02.03
Thank you Paul for your review! We are so happy to know you received a 5-star service experience and that you are pleased with your roof work. We strive to always provide 5-star service every day. It was a pleasure to serve you Paul!
We would like to commend Alex G and Alex T for their professional work and all the effort they put into repairing the ponding issue we had. they were very thorough and put in the extra effort even when the job turned out to be more than any of us had anticipated. and their clean up was great.
thanks guys
frank and debby
Reply from Northwest Roof Maintenance Inc.
2023.02.01
Frank and Debby, thank you so much for this review! We are so glad to know that you received a 5-star service experience from our team. It was a great pleasure to serve you!
NW Roof team have been responsive and timely in taking care of my roof cleaning and fixing a minor leak. Even after identifying a minor issue with some of the work completed, the team sent out Caleb in less than 3 days to correct the issue and make it right. Appreciate a team that stands by their work and thanks to Caleb for doing a great job with the fix.
Reply from Northwest Roof Maintenance Inc.
2023.01.31
Dru, thank you for this review! Our team is so glad to know that you are pleased with the roof cleaning and roof leak repair work that was provided. It is our daily mission to provide a 5-star service experience. It was a pleasure to serve you!
I live in the West end of the Columbia River Gorge. With the recent high winds a concrete ridge cap blew off my roof. NW Roof Maintenance quickly responded to my request to inspect damages and recommend repairs. The assessment made by Rubin, NW Roof's inspector, was clear and concise and he walked me through needed repairs, some of which he said were covered under warranty. His honestly was comforting. Rubin provided a quote before he left. A few days later Kaleb from NW Roof Maintenance made the repairs. Kaleb was also very professional and courtesy and took photos of his work. He walked me the photos comparing the repairs he made to Rubin's quote. I was very satisfied with the entire experience and highly recommend NW Roof Maintenance.
Northwest Roof Maintenance was recommended to us by the folks that wholesale roofing materials. I actually used them in 2017 for another roof issue that was fixed in 2 hours! This time the roof leaked, so I again called them to get a quote. They showed up on time, and went right to work. I mentioned I needed pictures to document the roof plywood and where the leak had most likely occurred. “No problem” was the answer!
Amazingly, it did NOT rain during the repair, (and for the current week) so time will tell if all is good ☺ They were working throughout the day, breaking only for lunch. At days end, they mentioned needing to come back the next day to wrap-up. They did an excellent job cleaning up when they were done. I am so grateful for the work done by Northwest Roof Maintenance.
Who are “they”, why Tanner, Ryan, Isacc, and Zach, my “go to” team… Thanks guys!
Northwest Roof Maintenance was incredibly helpful throughout this whole process. I was initially scheduled for a morning appointment about a week after my roof started leaking. The company was incredibly communicative to me and called to let me know they would need to change my appointment from a morning to an afternoon one. I really appreciated how on top of it they were when that needed to change. After getting set up with Reuben, one of their consultants, everything went very smooth, he is very knowledgeable and took the time to understand exactly where the roof seemed to be leaking. The two techs that showed up, Ryan and Alex were both very professional, communicated well, and worked during rain and wind to help me out. They did an excellent job cleaning up when they were done and finished earlier than they initially told me. The leak has been resolved at this point and I am so grateful for the work done by Northwest Roof Maintenance. They will be my go to from now on.
We had them do moss removal and treatment on our roof in 2019. After a recent ice storm (Dec 2022) we noticed a spot of water damage on our ceiling's sheetrock.
We are so very happy with their professionalism and diligence. Each time the technicians explained thoroughly what they were going to do and why. As always, we had lots of questions and they answered each and every one of them. With our past experiences as homeowners for over 45 years, which has included new construction and extensive remodeling, we recognize a reputable company and Northwest Roof Maintenance is one of them! Ruben was the tech that came out to our home today. What a great employee and person, we are awesomely impressed. :)
Ryan and Dany did a great job. They were right on time for the appointment, did cleanup, and showed me photos of the work they did. The company was very flexible in scheduling. They are easy to do business with. Great service!
Reply from Northwest Roof Maintenance Inc.
2023.01.04
Rick, thank you for leaving this review! We are so glad that you received a 5 star service experience. It was a pleasure to serve you!
Our home inspection revealed multiple roof issues needing attention and our realtor thought highly of NW Roof Maintenance, so we gave them a try.
Micah assessed our roof, took photos, and explained the repairs he recommended. A second bid was less expensive but omitted several areas needing attention, including a recognized leak.
Tanner and Alex performed the actual work. They were pleasant, efficient, appeared knowledgeable regarding roof repair, and left the place spotless.
I wouldn't hesitate to recommend Northwest Roof Maintenance to anyone with roof issues.
Kyle C and Jacob D did a great job with repair. They were on time, efficient and professional. I have used NW Roof for both repairs and cleaning.... they are a solid company to work with.
Reply from Northwest Roof Maintenance Inc.
2022.12.15
Colin, thank you so much for this review! We are so glad that you are pleased with the roof repair and cleaning services your received. It was a pleasure to serve you!