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Reviews (248)
Paul Smith
2023.02.03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Alex was very professional and focused on his work. No issues with cleanup once he was done with the job. Shingles match existing roof and the new vent system looks as if it was part of the original construction 2 years ago.
Thank you Paul for your review! We are so happy to know you received a 5-star service experience and that you are pleased with your roof work. We strive to always provide 5-star service every day. It was a pleasure to serve you Paul!
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William Sinnett
2023.02.03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Alex G and Pablo did excellent work cleaned up after the repair was finished and answered all questions I had. I would recommend Northwest Roofing and them to my friends and family.
Debra Carroll
2023.02.01
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We would like to commend Alex G and Alex T for their professional work and all the effort they put into repairing the ponding issue we had. they were very thorough and put in the extra effort even when the job turned out to be more than any of us had anticipated. and their clean up was great.
thanks guys
frank and debby
Frank and Debby, thank you so much for this review! We are so glad to know that you received a 5-star service experience from our team. It was a great pleasure to serve you!
Dru Metz
2023.01.30
NW Roof team have been responsive and timely in taking care of my roof cleaning and fixing a minor leak. Even after identifying a minor issue with some of the work completed, the team sent out Caleb in less than 3 days to correct the issue and make it right. Appreciate a team that stands by their work and thanks to Caleb for doing a great job with the fix.
Dru, thank you for this review! Our team is so glad to know that you are pleased with the roof cleaning and roof leak repair work that was provided. It is our daily mission to provide a 5-star service experience. It was a pleasure to serve you!
Ken Vartanian
2023.01.25
Positive
Professionalism
Quality
I live in the West end of the Columbia River Gorge. With the recent high winds a concrete ridge cap blew off my roof. NW Roof Maintenance quickly responded to my request to inspect damages and recommend repairs. The assessment made by Rubin, NW Roof's inspector, was clear and concise and he walked me through needed repairs, some of which he said were covered under warranty. His honestly was comforting. Rubin provided a quote before he left. A few days later Kaleb from NW Roof Maintenance made the repairs. Kaleb was also very professional and courtesy and took photos of his work. He walked me the photos comparing the repairs he made to Rubin's quote. I was very satisfied with the entire experience and highly recommend NW Roof Maintenance.
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Jim Loudon
2023.01.24
Positive
Professionalism
Responsiveness
Northwest Roof Maintenance was recommended to us by the folks that wholesale roofing materials. I actually used them in 2017 for another roof issue that was fixed in 2 hours! This time the roof leaked, so I again called them to get a quote. They showed up on time, and went right to work. I mentioned I needed pictures to document the roof plywood and where the leak had most likely occurred. “No problem” was the answer!
Amazingly, it did NOT rain during the repair, (and for the current week) so time will tell if all is good ☺ They were working throughout the day, breaking only for lunch. At days end, they mentioned needing to come back the next day to wrap-up. They did an excellent job cleaning up when they were done. I am so grateful for the work done by Northwest Roof Maintenance.
Who are “they”, why Tanner, Ryan, Isacc, and Zach, my “go to” team… Thanks guys!
nick e
2023.01.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Prompt service and very professional staff from the inspection from Joe to the work done by Joey and Camden, all were top notch.
Thank you
M S
2023.01.20
Positive
Professionalism
Punctuality
Responsiveness
Camden & Zach did a excellent job.
Dee-Ann
2023.01.13
Positive
Professionalism
Punctuality
Quality
Responsiveness
Always a great experience with Northwest roof. Jacob and Ryan did a wonderful job today. Thank you!!
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Ben Martin
2023.01.08
Positive
Professionalism
Punctuality
Quality
Responsiveness
Northwest Roof Maintenance was incredibly helpful throughout this whole process. I was initially scheduled for a morning appointment about a week after my roof started leaking. The company was incredibly communicative to me and called to let me know they would need to change my appointment from a morning to an afternoon one. I really appreciated how on top of it they were when that needed to change. After getting set up with Reuben, one of their consultants, everything went very smooth, he is very knowledgeable and took the time to understand exactly where the roof seemed to be leaking. The two techs that showed up, Ryan and Alex were both very professional, communicated well, and worked during rain and wind to help me out. They did an excellent job cleaning up when they were done and finished earlier than they initially told me. The leak has been resolved at this point and I am so grateful for the work done by Northwest Roof Maintenance. They will be my go to from now on.
Carol Tinney
2023.01.06
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Joey and Tanner arrived within the scheduled time slot, they were very respectful, knew what needed to be done and got the job done in a very efficient and timely manner. I would happily recommend Northwest Roof Maintenance Inc. for any roofing needs you have.
Garrett Harrison
2023.01.06
Positive
Professionalism
Quality
Joey and Jacob from Northwest roof maintenance did an amazing job. They ensured my questions were answered. They provided excellent service and made sure the job was done correctly.
Glenda Martin
2023.01.05
We had them do moss removal and treatment on our roof in 2019. After a recent ice storm (Dec 2022) we noticed a spot of water damage on our ceiling's sheetrock.
We are so very happy with their professionalism and diligence. Each time the technicians explained thoroughly what they were going to do and why. As always, we had lots of questions and they answered each and every one of them. With our past experiences as homeowners for over 45 years, which has included new construction and extensive remodeling, we recognize a reputable company and Northwest Roof Maintenance is one of them! Ruben was the tech that came out to our home today. What a great employee and person, we are awesomely impressed. :)
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Rick Pay
2023.01.04
Positive
Responsiveness
Ryan and Dany did a great job. They were right on time for the appointment, did cleanup, and showed me photos of the work they did. The company was very flexible in scheduling. They are easy to do business with. Great service!
Rick, thank you for leaving this review! We are so glad that you received a 5 star service experience. It was a pleasure to serve you!
Craig Shambaugh
2023.01.04
Positive
Professionalism
Punctuality
Quality
Responsiveness
Our home inspection revealed multiple roof issues needing attention and our realtor thought highly of NW Roof Maintenance, so we gave them a try.
Micah assessed our roof, took photos, and explained the repairs he recommended. A second bid was less expensive but omitted several areas needing attention, including a recognized leak.
Tanner and Alex performed the actual work. They were pleasant, efficient, appeared knowledgeable regarding roof repair, and left the place spotless.
I wouldn't hesitate to recommend Northwest Roof Maintenance to anyone with roof issues.
Bob C
2023.01.03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Really great experience from my initial phone call and communication throughout the process until the work was completed. Would certainly work with them again.
Richard Hostetter
2022.12.29
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
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Perry Anderson
2022.12.25
Didn't fix my roof. But did take my money.
Colin Carney
2022.12.15
Positive
Professionalism
Punctuality
Responsiveness
Kyle C and Jacob D did a great job with repair. They were on time, efficient and professional. I have used NW Roof for both repairs and cleaning.... they are a solid company to work with.
Colin, thank you so much for this review! We are so glad that you are pleased with the roof repair and cleaning services your received. It was a pleasure to serve you!
KC
2022.12.13
Positive
Professionalism
Quality
David and Alex were very thorough and took the time to explain all of the steps they took to ensure that my roof was installed correctly. They were very courteous when cleaning up and gave me some tips on how to properly seal my skylight. I will be using Northwest Roof Maintenance for future roofing needs.