Verified Company
Beth is absolutely amazing! She solved a problem for me that I had called about three previous times. She promised to follow up, she followed up when she said she was going to, and she took care of the situation! Thank you so much, Beth!
Reply from Northside Dental
2026.04.21
Thank you so much!
Dr. Neff and her staff are extremely competent, friendly, caring and professional. I have had crowns, fillings, and cleanings done by her and the staff, and I could not be happier with the results. I have been going there for several years now and would recommend them to anyone looking for quality oral care and treatment.
Reply from Northside Dental
2025.05.14
Thank you for your thoughtful words! We truly appreciate your support and are grateful for the trust you place in our team.
Dr.Neff & Beth took great care of me! I had a great experience in their office. I most definitely recommend this office for all your dental care needs (:
Reply from Northside Dental
2026.03.11
Thank you for the wonderful feedback and recommendation. Our team is dedicated to creating a welcoming environment and providing thoughtful, high quality care to everyone who walks through our doors. We truly appreciate your kind words and look forward to continuing to serve our community.
I was referred here by the VA. Trying to get an appointment is like pulling nails. They don't communicate well. I scheduled an appointment only to have it canceled because they don't have providers.
Reply from Northside Dental
2025.10.01
We’re very sorry for the frustration you experienced when trying to schedule and for the inconvenience of needing to reschedule your appointment. Our primary provider has been out on medical leave, and while we’ve been grateful for the wonderful doctors who have stepped in to help us continue caring for patients, staffing has at times been a challenge. We appreciate your feedback and if you’d like to give us a second chance, we would be honored to welcome you back.
This place is very disappointing. For the longest time they've been short a hygienist and they rescheduled my follow-up cleaning 8 months instead of six months. 2 months after my last cleaning. I just received a text saying that I owe them $130 for a routine cleaning which is 100% covered by my insurance. I come to find out that they no longer are preferred on the insurance that I was preferred on the previous cleaning and they had not bothered to say anything. This place puts their own greed over the care of their patients. They can't keep enough hygienist employed and they have unethical business practices knowing that their insurance that they deal with has changed but they don't think enough to inform the patient until after care is given.
Reply from Northside Dental
2025.10.01
We’re very sorry for the frustration caused by having to reschedule your hygiene appointment. Like many offices, we have faced staffing shortages, but we’ve worked hard to accommodate patients while searching for the right hygienist to join our team. We also apologize for any confusion about insurance coverage. While we do our best to help, we are not able to manage or guarantee details of each individual plan. Coverage specifics are determined by the insurance company directly and unfortunately not us.
We truly care about our patients and strive to support them well beyond dental care, but there are limits to what we can achieve. Thank you for sharing your feedback. If you’d like to discuss further, please call our office and ask for Alex, he will be happy to assist you.
We truly care about our patients and strive to support them well beyond dental care, but there are limits to what we can achieve. Thank you for sharing your feedback. If you’d like to discuss further, please call our office and ask for Alex, he will be happy to assist you.
I am very happy with my visits to Northside Dental. Dr Neff and her staff are very thorough and pleasant! The Dental Hygienist does a pain free gentle cleaning! They make it an easy and enjoyable experience! Highly recommend!
Reply from Northside Dental
2023.10.09
Thank you for the 5 stars!
Initially, I had a cancellation because the dentist was ill. I was scheduled a week later. Two days later they called And stated they had a cancellation, would I like to have it. The front staff, The dental assistant and the dentist were very thorough. My previous dentist, Dr. Compton, made the referral when he decided to retire. So far so good.
Reply from Northside Dental
2024.12.02
Thank you so much for sharing!