Thank you so much for the kind words! We’re glad we could quickly diagnose the issue with your PS5 and keep you informed every step of the way. Clear communication and fast, accurate repairs are what we strive for every day. We truly appreciate you trusting us with your device—and we’re always here if you need us again! 🎮
Erik Filipiak2026.04.08
Awesome staff and super quick service. Would definitely recommend!!!
Thank you Erik. Always a pleasure to assist you on your devices.
Shaggy Dodson2026.04.08
Misleading and rude
I called before going to see if they work on my device (because it's old and pretty rare) was told they do so I went in to get it fixed. Different person at the desk, I told that I called ahead. He told me rather snarkily that one had called, and that NO they don't work on my device. Left confused because I thought I had the wrong place. Called back a little later and was told again that they Do work on them and to ask for him when I get there. I get there and ask for the guy on the phone. When he comes over the snarky guy from earlier butts in and overrules the phone guy, gets mad at me and tells me that they Don't work on my device and that I'm pretty much screwed. If this is how they treat customers/potential customers then it shows what kind of store it is and what kind of people work here.
Thank you for your feedback. We’re sorry for the confusion you experienced.
To clarify, we do work on many older and uncommon devices, which is why you were initially told we could help. However, in this specific case, the issue centered around powering an external drive. That is what you stated you wanted us to do. As explained to you in-store, we do not provide external power solutions for those types of devices.
Our team communicated this to you more than once to ensure there was no misunderstanding. That said, if the request had been specifically to extract data such as pictures, we would have been happy to discuss those options with you up front. You did not state that to the front desk tech.
At no point was our intention to be rude. We aim to be clear and direct so customers understand what we can and cannot support.
Zac Demarest2026.04.08
I am so thoroughly pleased with the service provided. Fast. Accurate. Skilled. This is the absolute best of the best.
Fast, accurate, and skilled is exactly what we strive for every day, so it means a lot to hear that. We truly appreciate your support and are always here whenever you need us! 😊
Robert Anderson2026.04.07
I have to give one star, it will not allow zero stars.
I took an xbox series x here to be repaired. They quoted approx $150 to fix an hdmi issue, I added on a disc drive repair. When I picked up my device they told me if I had any issues to come back in 30 days.
Xbox would not output 4K when I got it home, returned it within 3 days. I then had to call them after no response for a few days. The guy who answered the phone didn't seem to know what was going, told me they had made a "brittle repair running a jumper" and that if that didn't fix it they would then need another $300 to send it off for further repairs
When I went to pick up my device that still doesnt function properly they decided to add insult to injury and tell me I owed them another $80. $225 later and I am now told by this awful establishment that I am now $300 away from a functioning device. What a joke :(
We’re glad you had a great experience and that we could get your device fixed quickly. We truly appreciate you choosing us and are always here if you need anything! 😊
Thank you for coming back to see us again. We really appreciate your continued trust. Our team works hard to diagnose issues quickly, explain everything clearly, and keep pricing fair, so it means a lot to hear that. Thanks for the recommendation and we’re always here when you need us.
We love hearing “quick fix” that’s exactly what we aim for. Appreciate you choosing us, and we’re here anytime you need us again! 😊
LAURA PUSATERI2026.03.26
This is my go to "tech" repair business. I'm perpetually breaking my screen...quick fix everytime. My friends come to me with their problems .. I take them to Normal Gadgets....they can extend the life of your devices which saves time data and is environmentally sound too in my opinion...why feed the consumable monsters when Normal Gadgets can fix something you already own and know....5 stars every visit!!
We’re honored to be your go-to and love that you’re sending friends our way too. Sounds like we should start a loyalty card for screen repairs at this point 😄
You nailed it, keeping devices going longer saves time, protects your data, and is just the smarter move all around. We truly appreciate your continued support and look forward to helping you (and your crew) every time! 💻📱😊
Glad we could get your laptop screen taken care of! 🙌
We appreciate you trusting us with your repair. If you ever need anything else, we’re here to help! 💻😊
Kalpana Jain2026.03.24
Professional service with clear and timely communication. Jake has been so helpful all along the repair process. Keep up the good work Highly recommeded for your tech repair service needs...
We’re thrilled to hear you had a great experience and that Jake took such good care of you throughout the process. Clear communication and professional service are exactly what we strive for every time.
We truly appreciate the recommendation and are always here whenever you need us! 😊
Your support means a lot to our team, and we’re glad we could deliver a great experience. Don’t hesitate to reach out anytime you need a hand with your tech! 😊
C C2026.03.23
Bad business practice, DO NOT deal with them especially online as they will lie repeatedly. If they destroy your device they will just send it back and claim it never worked in the first place. CUSTOMER BEWARE.
We know how important your iPad is, so getting it fixed quickly is always the goal. We truly appreciate your trust and look forward to helping you again anytime you need us! 😊
Thank you for the review! That’s exactly what we aim for—quick, simple, and easy. We appreciate you choosing Normal Gadgets and are here anytime you need us!
Thank you for the 5-star rating! We truly appreciate your support and are glad you chose Normal Gadgets. If you ever need anything in the future, we’re here to help!
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