River City Total Maintenance

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River City Total Maintenance Reviews

Excellent rating
4.9
1374 reviews Verified
River City Total Maintenance
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Reviews ( 1373 ) 4.9

Adam Michael Capone
Adam Michael Capone
2024.05.25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I've been with RCTM for nearly 10 years. Mike knows my system like the back of his hand. We don't know where we would be without him! Mike always has strived to maintain and not replace...that's peace of mind, knowing he truly CARES about the customer and fully explains in language you can understand where your HVAC "stands" where it is "headed" and what preventative or work could be done to prolong your system. Thank you Mike!!! For always going above and beyond and being available!!
Reply from River City Total Maintenance 2024.02.20
Adam, these are the reviews we live for. Thank you so much for taking the time out of your day to tell me and anyone else whom reads it of your experience. We tell our team all of the time to operate with class and as if you were on the receiving end of the bill. Lastly, great you noticed our win, win , win attitude. Client wins, tech wins, WE WIN! Thank you for being an important part of the formula! LR.
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Robert Berning III
Robert Berning III
2024.05.25
Lucas and his team always do a great job. I can’t trust any other AC company to actually do what they say. River City always comes through. Great job.
Reply from River City Total Maintenance 2022.07.16
Thank you Rob! We couldn't do it without Clients like you!! lr 7-16-22
Alvin McQuirter
Alvin McQuirter
2024.05.25
Tim has a great personality, professional and caring at the same time. I feel confident that he will do what’s right. Total maintenance you have a valuable employee in Mr. Tim Warren.
Reply from River City Total Maintenance 2023.08.14
Thank you Alvin!! LR
George Teabout
George Teabout
2024.05.24
Latonia McQuirter
Latonia McQuirter
2024.05.24
Mr. Tim Warren from RIVER CITY TOTAL MAINTENCE AIR CONDTION SERVICE is one of the most, faithful, God loving, person we know, HE KNOWS HIS JOB AS WELL, VERY DUTIFULL IN HIS WORK. THANKS TIM, THE MCQUIRTER FAMILY. 😊
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Marian Simmons
Marian Simmons
2024.05.24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Excellent service,very professional.
Reply from River City Total Maintenance 2022.11.08
Thanks for the 5 stars and the kind words. We appreciate you! -ap.
SPC
SPC
2024.05.23
Always very receptive-on time. Good work never leave a mess. Worth every penny
Reply from River City Total Maintenance 2021.11.11
Thanks for the 5 stars Susan! LR
David Warren
David Warren
2024.05.23
Joey did a GREAT job- Thanks for sending him.
Reply from River City Total Maintenance 2024.05.23
Thank you David! Lucas R
Johnny Tomlinson
Johnny Tomlinson
2024.05.23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Our hot water heater went out yesterday. I called for an appointment yesterday afternoon and got a 9am to 12pm appointment for today 5-23-2024. Mike showed up around 8:45am. Mike diagnosed the issue and determined that we needed a new hot water heater. Mike reached out to his home office and got their plumber to come out and start the replacement. I have been a loyal customer with Rive City’s Total Maintenance for several years now. I am pleased with their service. Mike is our usual technician. Mike is an asset to your company. In fact, every technician that I have dealt with has been very knowledgeable and professional. I highly recommend River City’s Total Maintenance.
Reply from River City Total Maintenance 2024.05.23
Johnny thank you for that review. Means the world to us when our clients take the time to share with us the experiences of dealing with our company!! Lucas R
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Boat Dart
Boat Dart
2024.05.22
Reply from River City Total Maintenance 2024.05.23
Thank you for the review Boat Dart! Lucas R
Glen Becker
Glen Becker
2024.05.22
Knowledgeable, professional, patient.
Reply from River City Total Maintenance 2024.05.23
Thank you for the review Glen! Lucas R
Cara Banasch
Cara Banasch
2024.05.22
Troy was amazing and helpful. He answered all my questions and offered multiple options as solutions. I felt very confident with his recommendations and will certainly choose River City Total Maintenance.
Reply from River City Total Maintenance 2024.05.23
We love our clients that see our level of expertise and professionalism! We couldn't do it without clients like you! Thank you for trusting us all of these years! Lucas R
Alexandra Meyn
Alexandra Meyn
2024.05.22
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
River City Total Maintenance exceeds any/all expectations. They are timely, professional, extremely knowledgeable, fairly priced, and responsive. I feel that the air we breathe is now safer and that the HVAC system is operating optimally. Thanks!
Reply from River City Total Maintenance 2021.11.17
Thanks for the kind words Alexandra! We appreciate you. AP
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Trent
Trent
2024.05.22
Always professional and thorough
Reply from River City Total Maintenance 2023.11.15
Thanks for the 5-star review! lr. \
Carl Clark
Carl Clark
2024.05.22
Positive
Quality
Responsiveness
Troy was very prompt, thorough and friendly. Very dependable and reliable, especially with the extremely hot weather.
Reply from River City Total Maintenance 2024.05.22
Thank you Carl! LR
Adrianna Smith
Adrianna Smith
2024.05.21
Positive
Professionalism
Punctuality
Quality
Value
Wonderful service. Our condenser unit stop working and a technician came out the same night — 7:30pm. Being almost June it was already 85 degrees in the house. They were able to come out and get us back up and running, and nice and cool, within 48 hours. Such a great team!
Reply from River City Total Maintenance 2024.05.22
Thank you for the review!! Lucas R
Ron Marcotte
Ron Marcotte
2024.05.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Reply from River City Total Maintenance 2024.05.22
Thank you for the review! Lucas R
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Beverly Collins
Beverly Collins
2024.05.21
Positive
Quality
Mike is a very intelligent man he explained everything to me, what he did, and he have a beautiful personality.
Reply from River City Total Maintenance 2024.05.21
Mike is a great man, technician and teammate! We are lucky to have him!!- AP
Caroline Forbes
Caroline Forbes
2024.05.20
Positive
Responsiveness
Always on time and very professional!
Reply from River City Total Maintenance 2024.05.21
Thank you Caroline! AP
john malta
john malta
2024.05.20
Five stars for Troy and River City Total Maintenance. Excellent service and excellent work. John, Royal Street. NOLA
Reply from River City Total Maintenance 2024.05.22
Thank you John! We appreciate you taking the time to let other clients know of your experience. And Yes, Troy is great! I taught him everything I know! LOL! Lucas R