Very unprofessional. Everything was fine until I experienced an issue with the defective hydraulic hinges. I’ve tried on numerous occasions to get Edison to return for the repairs. He either does not return phone or text messages or makes promises to return but simply does not show up. He is unreliable. I now need to find another contractor to perform the work.
Can’t recommend Ben and his company enough. Super professional and very high quality work and materials. I won’t hesitate to recommend them to other friends and family undergoing bathroom renovations in New Jersey. I went with the Cambridge style in brushed bronze which was a great match for my bathroom hardware. Absolutely gorgeous!
Very pleased with the whole process that Ben provided for our custom shower doors! He is extremely knowledgeable, offers great guidance, explains everything, installation is clean, and very functional! … He is truly exceptional!
Ben was referred to us by very good friends, and we count our blessings for doing so.
Thank you Ben! 🙏
Thank you Jiten! It was an absolute pleasure doing business with you!
Nick Mazzone2025.08.22
Ben made us a glass shower encasement 5 years ago…. This past week I accidentally broke one of the glass windows on my antique front door just days before having company. After searching for hours for a place to get a new piece of glass I reached out to Ben, who not only provided me with the glass but cut it for me after work hours and provided it for free. He said “once a client always a client”. I’ll never forget this. Can’t beat this kind of customer service.
Exceptional Glass installed our original shower doors in 2017 and did a phenomenal job. Today Benjamin helped us with replacing the door sweeps and seals as they were getting old and needed to be replaced. Benjamin provided us with the most expedient and professional service I have ever received! His attention to detail and customer service, ensuring we were happy, went above and beyond what was expected. I am extremely pleased with all the business I have conducted with Exceptional Glass and highly recommend their services to anyone in need. They are you go-to glass people without a doubt! Best service ever!!!
Thank you so much!
As always, we're available to help!
Josette Damestoir2024.12.31
This company stands by their name! After YouTubing for hours about custom glass shower doors I came across a video of a custom installation for a bathroom that looked exactly like mine from this company. The video was very detailed and thoroughly explained. I was sold! We set up the appointment and the owner came out and took measurements and answered all of my
Questions. He even met my timeline of getting the shower installed before the Holidays. In less than 3 weeks my doors were ready for installation. Installation team was respectful and knowledgeable. Once I gave it a week to dry I used my shower. I noticed some leaking and after the second use reached out via email at almost midnight without an expectation of a response until the next day. Nope surprisingly I got a reply within 5 min. I was impressed. After some back and forth the owner himself and a team mate came back out and looked at the job. They had to make some accommodations and fix some minor issues which is always possible in custom designs! I haven't had an issue since and I have happily confirmed no more leaks after 10 consecutive uses! Let me not forget I live over an hr away from the business office /origination location! I 100/100 recommend! Not because they are perfect but because they care and will make whatever issues or wrongs right!!!!! Exceptional Glass you truly are Exceptional!!'
Thank you so much!
It was an absolute pleasure doing business with you!
Andrew Kim2024.11.24
I can't say enough good things about Ben & his company. I had a guest coming over at my house and I needed a new shower door installed at my renovated bathroom and he actually accomodated my request by picking up the material himself and installed it ahead of schedule. He also came back about a week later to readjust the door hinges at my request. Thanks again Ben for a job well done!
Ben and his team are true pros. Their install and products are of highest quality. We've used them for several jobs and if there's ever an issue they resolve and correct it immediately. I would highly recommend them.
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with Ben and his team. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out.
Julie Cosmillo2024.08.19
Benjamin is a pleasure to deal with, he is responsive and goes above and beyond to make sure the job is perfect! I am very pleased with the dual sliding doors he installed in my recently renovated bathroom and highly recommend him.
Just had the fine gentlemen at exceptional glass come by to attend my shower door needs. If you need work done in your shower whether it's new glass or need of repair I highly recommend them.
Knowledge, respectful and got the job done.
Don't go anywhere else!
Thanks again!!
two years ago i called exceptional bathroom glass door service for my bathroom.I highly recommend exception Glass Doors for anyone looking to install glass doors. Their professionalism, quality of work, and commitment to customer satisfaction are truly commendable. My new glass doors have transformed the look of my home, and I couldn’t be happier with the outcome.
Thank you, LEVINE AND BEN for a job well done!
pankaj patel
Thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that you're delighted with your frameless shower door installation. It was a pleasure working with you, and we truly appreciate your support. If you ever need anything else in the future, please don't hesitate to reach out. Enjoy your beautiful new shower door!"
Ricardo Martinez2023.07.21
Now I know the difference between "custom" glass and buying your glass prefab from the racks at Home Depot or other similar stores. Exceptional glass is extremely professional, prompt, and did quality work. Most impressive was their quality service. Upon questioning the rationale for the final placement of some of our glass in our bathroom Ben and Levi, first attempted to explain over the phone, and then came out to the house to adequately explain to us why they had to "customize" the installation to compensate for significant contractor errors. We never got the feeling that they were annoyed (unlike most once they have your money) bullying us with trade words or that they were just stopping by as a gesture. They gave us all the options and explained the pros and cons of any changes. Their knowledge of balancing structural integrity with function, and ultimately aesthetics was very impressive, as is the final product. We have three more bathrooms to go and will undoubtedly reach out to them again.
Verified Company
