What customers say about New Era Merchant Services
Recent reviews
Juan Florez2024.09.25
I am very satisfied with Era Merchant! It effectively meets my needs for charging and collecting payments from my customers. The support team was exceptional—they stayed with me until everything was complete, ensuring I felt confident in how to use the system. Highly recommended!
I recently had the pleasure of working with New Era and I cannot recommend them highly enough! From the moment I signed up, the entire process has been seamless and straightforward.
Customer Service:
The customer service team is absolutely stellar. They are not only knowledgeable but also genuinely care about their clients' success. Whenever I had a question or needed assistance, John from their office were quick to respond and went above and beyond to ensure I had the support I needed.
User-Friendly Interface:
The platform is incredibly user-friendly. Setting up my account and integrating it with my existing systems was a breeze. The dashboard is intuitive, making it easy to track transactions, manage payments, and analyze sales data. This has saved me countless hours and allowed me to focus on growing my business.
Competitive Rates:
One of the standout features of New Era is their competitive transaction rates. I’ve explored multiple providers, and their pricing structure is among the best I’ve encountered. This has significantly reduced my operational costs, allowing me to reinvest those savings back into my business.
Reliability and Security:
Security is paramount in today’s digital marketplace, and New Era delivers on this front. Their robust security measures give me peace of mind, knowing that my customers’ information is safe. I have yet to experience any downtime or technical issues, which speaks volumes about their reliability.
Innovative Features:
I also appreciate the innovative features they offer, such as mobile payment solutions and advanced reporting tools. These have enhanced my ability to serve my customers better and understand my business metrics in real time.
Conclusion:
Overall, my experience with New Era has been nothing short of fantastic. They have truly transformed the way I handle payments, and I’m excited to continue this partnership as my business grows. If you're looking for a merchant provider that combines excellent service, competitive rates, and cutting-edge technology, look no further than New Era!
Thank you for making my payment processing experience so enjoyable!
We highly recommend working with this company, especially with John Roohi and Iris. John helped us set up our new terminal. He was very respectful, professional, and gave us a comprehensive overview of the terminal and other related financial matters. Thanks for the excellent service!
We would like to thank John Roohi and Iris for helping us set up our registry at our new business. John took the time to explain every single detail about the registry to us and made us test it out while he was present a couple of times to make sure that we understood everything about it. We truly appreciate the excellent service provided!
I started working with New Era Merchant services after having a horrible experience with another company for my dental office. Fantastic company, they beat other companies pricing and services with excellent Customer service. John was our representative. He is very respectful, knowledgeable and excellent in explaining the details about the services offered, he has always been available for any questions or concerns. I highly recommend this company and their representatives.
Siempre excelente servicio de New Era Merchant Services y Roberto Rivera. Esta es mi segunda localidad que estoy abriendo y el proceso con Roberto siempre muy facil. 100% recomendado.
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