I came in for a pregnancy-related concern and had such an amazing experience from the moment I walked in. The facility itself was incredibly clean, quiet, and calming, which immediately put me at ease during what could have been a stressful visit.
Britney welcomed us when we arrived and was extremely kind and professional. She made the check-in process smooth and set a very positive tone for the visit. Shortly after, Rob came in to check my vitals and kept the atmosphere light and comfortable, which I truly appreciated.
My nurse, Tammy, was absolutely wonderful. She was kind, attentive, and incredibly knowledgeable. She made sure I felt taken care of the entire time and explained everything clearly so I always knew what was going on. It really meant a lot to feel so supported.
Dr. Patel was also fantastic. He was calm, reassuring, and took the time to truly listen to my concerns. I never felt rushed or dismissed. He answered all of my questions thoughtfully and made me feel confident and comfortable with the care I received.
If you ever need private ER services, I highly recommend this place. The entire team went above and beyond to make sure I felt safe, heard, and cared for. I’m incredibly grateful for the compassion and professionalism shown by everyone there. Thank you all so much!
The team that was there with Dr Patel included nurse Tammy, Rad Tech Rob, and the admissions rep Brittany. They did an awesome job, and they always do! Everyone is so kind and helpful. The facility is always clean.
Awesome staff! It’s scary to deal with fever ina little one but this place put everything right and put my mind at ease. You guys are such a great team! Thank y’all so much! Tammy, Rob & Britney.
This amazing group of people was there for me when I needed them the most Doctor Cooper was very skilled when it came to options to treat me Nurse Debbie was very supportive Radiology Tech sharonique was very sweet and down to earth Admission rep Zoey was nice and really knows her stuff if anyone needs help I highly recommend neighbors EMERGENCY CENTER!!!!!!!!
Took my son in to get looked at. The dr was awesome and welcoming. The nursing staff was very helpful. They’ve now seen all 3 of my kiddos with each one having a pleasant experience.
After my son had a dirt bike accident, we had to take him to Neighbors Emergency Center in Crosby. From the moment we walked in, we were greeted right away by Angie at the front desk/admissions. She was welcoming and helpful during a stressful situation.
Lacy, the nurse, and Glenn, the radiology tech, immediately took great care of my son. They quickly got his vitals, made sure he was as comfortable as possible, and kept everything moving efficiently. Glenn was great during the imaging process and made my son feel at ease.
Dr. Chaudhari had excellent bedside manner and took the time to explain everything clearly while making sure my son received the best care.
The entire team treated us with genuine kindness and professionalism from start to finish. The care and compassion we experienced were truly outstanding. This staff is a 10 out of 10 and deserves more than five stars. Thank you Angie, Lacy, Glenn, and Dr. Chaudhari for taking such great care of my son!
My son got sick while visiting Houston and Dr. Felix was so thorough and kid friendly. Funny with great bedside manners. Explored every possibility and kept us in the loop after every procedure. The nurses were also very sweet and attentive. My son walked in a sick zombie and came out ready to play baseball. Highly recommend.