National Car Rental Reviews

Devansh Patel 2025.11.28

     

I had a great experience with National Car Rental. Justin and Mike provided excellent customer service and greeted me with a smile. They made the entire process quick, easy, and stress-free. Highly recommended!

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Reply from National Car Rental 2025.11.28

We appreciate your kind words, Devansh! Justin and Mike truly exemplify great service. Thank you! -Lynette

Anuj Khandelwal 2025.11.27

     

I am satisfied with the services, cars are very well maintained, process is smooth, things are very convenient with National. Appreciate the service!

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Reply from National Car Rental 2025.07.29

Thank you for the positive review!

Jeff 2025.11.25

     

10/10 service at the Carmel National location in Carmel, IN. Thank you Justin for all your help!

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Reply from National Car Rental 2025.11.25

We appreciate your kind words, Jeff! We're glad Justin could assist you. Thank you! -Lynette

Tera Townsend 2025.11.22

     

Renting a car is always quick and in my experience the staff is honest and friendly.

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Reply from National Car Rental 2025.11.22

Thank you, Tera! We're thrilled to hear that your experience with our team has been quick and enjoyable. We pride ourselves on providing friendly and honest service, and it's great to know we’re meeting your expectations. Looking forward to serving you again! - Michelle

Luke Brehm 2025.11.12

     

Wonderful experience! Great pricing with great vehicles!

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Reply from National Car Rental 2025.11.12

Thanks for your positive review, Luke! We hope to see you again soon.-Christopher

James Mooney 2025.10.19

     

First class service with a smile. The best of the rest treatment for the past two years. No airpot taxes due to Hamilton County location and greatest team with Justin, Mike and group of trained experts! _ Jim and Kathleen Mooney

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Reply from National Car Rental 2025.10.19

Thank you so much for your kind words, James! We're thrilled to hear about your positive experiences and that our team has consistently provided you with top-notch service. We look forward to serving you again! - Christina

Carol Whiteman 2025.10.01

     

The staff here is great to work with! So professional and they go above and beyond!

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Reply from National Car Rental 2025.10.01

Thank you for your positive review! We hope to see you again soon. -Kim 

Van Rod 2025.09.27

     

The service is not there. As an Executive Elite customer I don't feel I receive the treatment expected under the reservation guidelines.

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Reply from National Car Rental 2025.09.27

Thank you for your review, Van. Please be assured it is never our intent to inconvenience our customers, as we strive to provide the best possible services. We'd like to pass your information along to someone who can best address your concern. Please visit www.nationalcar.com/en/support/contact-us.html to contact us. Please be ready to provide your contact information, rental information and the details. Thank you. - Isabella

Antuan Del Carpio 2025.08.24

     

The staff here is increíble

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Reply from National Car Rental 2025.08.25

Thank you so much for your kind words, Antuan! We're thrilled to hear that you had a great experience with our staff. Your feedback means a lot to us, and we look forward to serving you again soon! - Jean

Jade Graves 2025.08.02

     

Exceptional customer service!

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Reply from National Car Rental 2025.08.03

Thanks for your positive review, Jade! We hope to see you again soon. - Marisa

Juice Adams 2025.08.01

     

Great staff! Very helpful! My car was very clean!

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Reply from National Car Rental 2025.08.01

Thank you for taking the time to let us know how we did. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! -Stacy

Rita Davis 2025.07.22

     

Stellar customer services from reservation to drop off and help retrieve a lost item! This is what’s missing with most rental companies and companies period! Thank you!

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Reply from National Car Rental 2025.07.23

Thanks for your fantastic feedback, Rita! We're thrilled to hear you had a smooth experience from start to finish, especially with our customer service. Your appreciation motivates us to keep delivering great service. Looking forward to serving you again! - Michelle

Tommy Woodson 2025.07.01

     

If you need a rental I highly suggest going to see Allison at national. They got us on the road in no time and with a great price I question using anybody else for further trip rentals

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Reply from National Car Rental 2025.07.01

Thanks for the fantastic feedback, Tommy! We're thrilled to hear that Allison provided you with excellent service and a great price. We look forward to helping you with your future rentals! -Chris R.

Jack Sparrow 2025.06.27

     

Best service. Nice price. Staff at this location is great. 100% i will use this company next time

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Reply from National Car Rental 2025.06.27

Thank you for taking the time to let us know how we did. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! -Stacy

Javier Leon 2025.05.28

     

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Reply from National Car Rental 2025.05.28

Hi, thank you for the positive rating!

Chris H. 2025.05.16

     

Allison and the entire staff at the Carmel, IN location are the best! They excel in customer service.

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Reply from National Car Rental 2025.05.16

Hi, thanks for your praise and kind comments about Allison and our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Kind Regards, -Michael

Mark Saylor 2025.05.07

     

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Reply from National Car Rental 2025.05.07

We appreciate you taking the time to leave us this rating. Have a great day!

Mike Cyb 2025.05.03

     

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Reply from National Car Rental 2025.05.04

Thanks for the fantastic rating, Mike! We appreciate your support and are glad to have you as part of our community. Your satisfaction is our priority, and we look forward to continuing to serve you. - Heather

Clay Williams 2025.05.02

     

Friendly front office staff, made everything very easy.

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Reply from National Car Rental 2025.05.02

Thank you for taking the time to let us know how we did. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! -Stacy

Christian Conroy 2025.04.05

     

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Reply from National Car Rental 2025.04.05

Hi, we take our reviews seriously and are disappointed to see that we didn't meet your expectations. We'd like to learn more; please reach out to us at www.nationalcar.com/en/support/contact-us.html. We hope to hear from you soon.