Murray Services

Murray Services Reviews

Excellent rating
     
5.0 | 207 reviews
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Murray Services
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5.0

| 207 total

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MONICA MORENO
MONICA MORENO 2025.11.21
     
Very satisfied great customer service and explained everything very well
Reply from Murray Services 2025.11.22
We appreciate the five-star review for Murray Service Company of Boerne Ms. Moreno. We're happy that our licensed plumber Joe could get your RHEEM water heater up and running without needing to replace it. MSC has been servicing Kerrville and the Texas Hill Country for years. So, we know when it comes to plumbing or water treatment it can feel like you don't have many options. Please, feel free to contact us anytime.
(830) 280-1560 or visit Murray Service at www.murrayserviceco.com
Louis Alvarado
Louis Alvarado 2025.11.05
     
My experience with your company and your technician were amazing! I could not recommend you guys anymore. Fast, courteous, and fixed my problem.
Reply from Murray Services 2025.11.20
We appreciate you taking the time to send Murray Service Company of Boerne a 5-Star review. If you have any other plumbing or water treatment needs. We are only one call away. Have a great day, and again. Thank you for the five-star review.
- Owner | Joshua Murray | Murray Service Company | Plumbing - Septic - Tunneling and Drain Repairs
robert boyd
robert boyd 2025.11.01
     
I had Halo 5 water filtration system installed at my house. Murray did an excellent job with the installation!
Reply from Murray Services 2024.11.24
Thank you, Robert, for your wonderful feedback! We're glad Murray was able to assist you quickly and that you're satisfied with your new water heater. Your recommendation means a lot to us!
Kelly Moore
Kelly Moore 2025.10.29
     
It’s nice to find a local honest company. Thank you Murray Plumbing
Reply from Murray Services 2025.11.06
Thank you so much for your kind words, Kelly! We're thrilled to hear you had a great experience with Murray Service Company of Boerne. Your trust in our local team means a lot to us!
Marlin McGuire
Marlin McGuire 2025.10.20
     
Joseph Gomez did a great job of analyzing and resolving the issue we had with a Rheem water tank. Since it was covered under warranty, there was no charge.
Reply from Murray Services 2025.10.21
Thank you, Marlin, for your kind words! We're glad to hear that Joseph was able to help with your Rheem water tank issue and that everything went smoothly. We really appreciate your feedback and thank you for the five star review. We will be happy to pass that along to Joseph in the morning.
-Owner
Joshua Murray | Murray Service Company | Plumbing Service | Water Treatment | Septic | Boerne, Tx
Dennis Jerome
Dennis Jerome 2025.10.11
     
My technician was Joseph Gomez. His professionalism was impeccable. And when like many mechanical situations things did not go according to plan his persistence and tenacity were fantastic. He went out of his way to make sure that parts were procured immediately and would not stop until the problem was solved. As a quadriplegic wheelchair bound the service he provided was critical. Thank you Marie services once again. Dennis Jerome
Reply from Murray Services 2025.10.11
Thank you, Dennis, for taking the time out of your day to share such a thoughtful five-star review about your experience with our certified water heater specialist Joseph Gomez.

We’re so glad to hear how professional Joseph was while diagnosing your hot water heater in Kerrville, TX, where we know the water is extremely hard to begin with. At Murray Service Company, we take great pride in providing honest, high-quality plumbing services backed by integrity and skill.

As a certified provider for A. O. Smith water heaters, a lot is expected from us — and we welcome that. We take the time to train our team to not only meet those standards but to beat them, every single day.

We truly believe that customer service and quality workmanship go hand-in-hand, and it means the world when someone takes the time to recognize that. Finding dedicated technicians who care deeply about their work isn’t easy — but Joseph represents exactly what Murray Service Company stands for: hard work, integrity, and professionalism.

Your feedback motivates our entire team to keep raising the bar for plumbing, water treatment, and septic service. From Boerne to Kerrville and throughout the Texas Hill Country.

Thank you again, Dennis, for your kind words. If you ever need help with a Tankless Water Heater upgrade, water treatment systems, or any plumbing work, we’re always here to help — one customer at a time, with honesty, care, and pride.

— The Team at Murray Service Company
- Owner: Joshua Murray MP#43612 WSPS-24
Sherri Albert
Sherri Albert 2025.09.25
     
Josh came out, checked our water, and gave a very detailed explanation of their price quotes for a new R.O. system for our house. Very professional.
Reply from Murray Services 2025.09.26
Thank you, Sherri, for your wonderful feedback! We're glad to hear that Josh provided you with a detailed explanation and showcased professionalism. We appreciate your support! -Owner Joshua Murray
Murray Service Company | Plumbing and Water Solutions
Proudly Serving Boerne & The Texas Hill Country
CHARLES SPENCER
CHARLES SPENCER 2025.09.19
     
Always great service and communication
Reply from Murray Services 2025.09.21
Thank you, Charles, for your kind words about our service and communication; we truly appreciate your feedback and support! -Owner Joshua Murray
Murray Service Company | Plumbing and Water Solutions
Proudly Serving Boerne & The Texas Hill Country
Alan Serpa
Alan Serpa 2025.09.05
     
Josh and his team were truly amazing, experts and I would highly recommend his plumbing services. We also upgraded our whole house with his system and the water is perfect.
Reply from Murray Services 2025.09.06
Thank you, Alan! We're grateful for your kind words and glad to hear that you’re enjoying the upgraded system and perfect water. -Owner Joshua Murray
Murray Service Company | Plumbing and Water Solutions
Proudly Serving Boerne & The Texas Hill Country
Greg Franz
Greg Franz 2025.08.30
     
Knowledgeable of best applications of their products to provide best value and longer service life.
Reply from Murray Services 2025.08.31
Thank you, Greg, for recognizing our knowledge and commitment to providing great value and longevity in our products; we truly appreciate your feedback! -Owner Joshua Murray
Murray Service Company | Plumbing and Water Solutions
Proudly Serving Boerne & The Texas Hill Country
Luke Lussier
Luke Lussier 2025.08.27
     
Very professional and pleasant - you pretty quickly get a sense of their passion for their work and for the people they are helping
Reply from Murray Services 2025.08.28
Thank you, Luke, for your kind words; it's wonderful to hear that our passion and professionalism made a positive impression on you. -Owner Joshua Murray
Murray Service Company | Plumbing and Water Solutions
Proudly Serving Boerne & The Texas Hill Country
Beatrice Moreno
Beatrice Moreno 2025.08.26
     
Professional and truly caring business!! Definitely 5 stars all around! You can’t go wrong trusting and hiring!
Reply from Murray Services 2025.08.27
Thank you, Beatrice! We truly appreciate your kind words and support for our caring team. Your trust means the world to us! -Owner Joshua Murray
Murray Service Company | Plumbing and Water Solutions
Proudly Serving Boerne & The Texas Hill Country
Debbie P. Phrampus
Debbie P. Phrampus 2025.08.21
     
Where to start !!! If I would have had 10 Start it wouldn’t have been enough. From their professionalism to their promptness to Felicia in the office and of course without saying Josh yall have been nothing more than God sent. I Thank y’all every single day for all yall’s help and everything that yall did to help us thank you again guys. I love y’all. I appreciate y’all. And may All Mighty God keep Blessing your company !!!!
Reply from Murray Services 2024.09.24
Debbie, your kind words mean the world to us! We're grateful for your appreciation and support. Thank you for trusting us with your plumbing and water treatment needs, and we're here for you anytime! Thank you for your five-star review of Murray Service Company.
Mary Beth Gaston
Mary Beth Gaston 2025.08.14
     
Every detail of the repair is explained. Very knowledgeable and professional. Take the time to do the job right. Respectful, personable and extremely helpful. It doesn't get any better than this! Thank- you team,Murray Services. Will definitely recommend your company to others.
Reply from Murray Services 2025.06.24
Thank you, Mary, for your kind words! We appreciate your recognition of our team's professionalism and dedication, and we look forward to serving you again in the future. -Owner Joshua Murray
Murray Service Company | Plumbing and Water Solutions
Proudly Serving Boerne & The Texas Hill Country
Mark Salvador
Mark Salvador 2025.08.14
     
I recently had Murray Service Company come out to repair my water heater, and I couldn’t be more impressed. From the moment I called, Felicia was incredibly friendly and accommodating—she made scheduling quick and stress-free. When Josh arrived, he was just as pleasant. He explained everything clearly, was completely upfront about all costs and the repairs needed, and made sure I understood my options before starting the work. The repair was done efficiently, and my water heater has been working perfectly since. Great service, fair pricing, and genuinely kind people—highly recommend Murray Service Company!
Reply from Murray Services 2025.08.14
Thank you, Mark, for your wonderful feedback! We're glad to hear that Felicia and Josh made your experience so positive and that your water heater is working perfectly. We appreciate your recommendation and look forward to serving you again! -Owner Joshua Murray
Murray Service Company | Plumbing and Water Solutions
Proudly Serving Boerne & The Texas Hill Country
Lynda Harris
Lynda Harris 2025.08.01
     
I first used Murray Service Co. when my sewer lines backup on a Sunday evening. I called them and within an hour and a half they were there to diagnosis and fix the problem. They do excellent work and treat you like family. Since then I have used them on two other projects. I was so impressed that I signed up for their very reasonable Maintenance Program. I highly recommend Murray Service Company for all your plumbing needs. Once again, I needed a plumber in a hurry, due to a major pipe leak. Murray was quick to help and their plumber was great. He was do efficient and fixed the problem in no time. I'm so glad I'm a member of the best plumbing company ever.
Reply from Murray Services 2025.08.12
Thank you so much for your loyalty and for sharing your experience with Murray Service Company of Boerne! We're thrilled to hear that our team could promptly address your sewer line backup and recent pipe leak. Providing reliable plumbing services in the Texas Hill Country is our commitment, and it’s rewarding to know we’re making a difference.

Our goal is always to offer efficient, high-quality work while treating every customer like family. We're glad you're part of our Maintenance Program and appreciate your trust in us for drain cleaning and leak detection needs. We're here whenever you need us—thank you for being part of the Murray Service Company family!
John Navarro
John Navarro 2025.07.23
     
Excellent service company
Reply from Murray Services 2025.07.24
Thank you for choosing Murray Service Company of Boerne and trusting us with your water‑heater service in Bandera, TX. We know firsthand how challenging hard Hill Country water and manganese can be on water heaters and household plumbing, so we were glad to step in.

Our team will always perform a full water test at your home, then install a glass‑lined water heater with a de‑Scaler—the best long‑term defense against Bandera’s mineral‑rich water. By pairing your new unit with a HALO whole‑house water filtration system, we can greatly reduce scale buildup, and protect every appliance, and help ensure fewer repairs down the road.

We appreciate neighbors like you who value quality plumbing and water‑treatment solutions. Should you ever need maintenance, tankless upgrades, or have questions about optimizing water quality, just give us a call. Our licensed water supply protection specialist and in‑house water engineers are always ready to help — whether you’re in Bandera, Pipe Creek, Boerne, or anywhere in the Texas Hill Country.

Thanks again, John, for letting us serve you. We look forward to keeping your water heater running smoothly for years to come!

A master plumber from Murray Service Company is always available for all your plumbing & water solutions needs and services.
Proudly Serving Boerne & the Texas Hill Country for five generations. Call a plumber today (830) 280-1560
Robert Medina
Robert Medina 2025.07.22
     
Josh was a great help and gave great insight on how a softener works. If ever my current softener gives out I would really want Murray's business. When calling other places for a part or just a general question, they gave me the rounds around. Not Josh he spoke in detail of what the issue could be and the correct size of my bypass valve. Which came in handy when I ordered it. Thanks Josh and Murray services.
Reply from Murray Services 2025.07.24
Thank you so much for the kind words! We’re thrilled our free phone troubleshooting helped get your water softener running smoothly and saved you money. At Murray Service Company — Boerne’s trusted plumber, water‑softener repair, and water‑treatment specialist — we pride ourselves on sharing our expertise with the “heart of a teacher.”

If you ever need plumbing upgrades, septic service, or a deep dive into water‑quality solutions, remember we’re just one call away. And don’t forget: our annual Plumbing Service Plan gives homeowners like you a full inspection, priority scheduling, and real savings.

Thanks again for choosing Murray Service Company and for recommending us to friends, neighbors, and family. We look forward to serving you whenever you need reliable, transparent plumbing and water‑treatment care in San Antonio or the Texas Hill Country!

"We are not like the other guys and that is on purpose." Have a great day!
MSC Plumbing 830-280-1560
Laura R
Laura R 2025.07.11
     
Murray Service replaced a water softener for me at 1/3 the price quoted by another company. They did not push any purchase on me but presented me with a range of options. They did not use the hard sale and scare tactics another company tried. They are honest, prompt, and immediately responded to every text I sent. The water softener came with an excellent warranty and free plumbing and fixture inspection/service plan (covering water heaters, laundry machines, toilets, faucets, pipes, etc). They even fixed a broken faucet for free while they were there without being asked. Now I know who to call for any plumbing need. They also specialize in water quality concerns and solutions. I’ve never talked to someone so knowledgeable about how to treat and purify water. They can customize water filtering solutions based on the specific water contaminants found at a residence. Products include whole house filters. I highly recommend them.
Reply from Murray Services 2025.07.11
Mrs. L*****, thank you, for taking the time to share your experience. It’s customers like you who remind us why we love what we do.

When someone as thoughtful and observant as you recognizes the knowledge, passion, and care we bring to every job, it validates everything our team works so hard for. We don’t take shortcuts. We don’t believe in scare tactics. We educate, we serve, and we earn trust—because that’s what you and your home deserve.

We’re incredibly proud of our team of licensed water protection specialists, backed by Halo Water Systems engineers, and it means the world that you appreciated the custom, detailed approach. Your home’s water system should be just as personal and high-quality as the rest of your space, and you clearly understand that.

And while it’s not standard in the industry, we take it further by sending every completed system for third-party lab testing. We don’t know of anyone else doing this. I believe in standing behind our promise. The results don’t just help you feel the difference in your water. You actually see it! We prove it is clean. No pool tabs in our trucks.

To back it up, we offer our Worry-Free Guarantee—another thing that’s not standard in this industry, but it should be. We’re not here to follow the industry. We’re here to raise the standard. To lead. To serve. And to make sure every homeowner we work with feels confident and cared for.

Thank you again for your trust. You have a beautiful home, and we’d be honored to continue supporting it. "Change your water, you change your life."
-Felicia
Murray Service Company of Boerne
"Proudly Serving the Texas Hill Country & Fair Oaks Ranch"
Moro
Moro 2025.07.02
     
Had a water leak on my sediment filter housing and these guys came and did an outstanding job. They also insured all my needs where meet, they also insure of any deals they have to make your buying experience great. From the moment I called them they where very professional and kind to me when helping to meet my needs. I highly recommend Murray to anyone who needs there service. They will also answer any questions you have regarding there profession. They replaced my water softener system and they insured everything was installed correctly. Appreciate the work they did and will do business with them again.
Reply from Murray Services 2025.07.02
Murray Service Company of Boerne, Tx. Honest Plumbing Contractors & Water Treatment Specialists

Thank you for the fantastic 5-star Google review! We’re delighted we could transform a stressful water leak repair into a long-term upgrade for your home’s water quality in North San Antonio, TX

Our streamlined service process (and the people behind it):

Weekend Call—Saturday: Felicia answered your call right away, gathered the details of the leaking sediment filter, and scheduled rapid service.

Consultation & Options: Travis followed up the same day to walk through solutions, current promotions, and make sure the project fit your budget.

Expert Installation: Master Plumber & Water Supply Protection Specialist Joshua Murray removed the old filter, installed a whole-house water filtration system with integrated scale-conditioning, and upsized your water softener to the correctly sized unit for maximum efficiency and protection.

Next-Morning Quality Check: We called first thing the following morning to confirm everything was running perfectly and that you were 100 % satisfied. Because the job isn’t finished until you say it is.

Your kind words about our professionalism, clear communication, and willingness to answer every question reinforce our mission to be the most knowledgeable & trusted plumber and water treatment company in Boerne, Tx. If you ever need maintenance, have questions about your new system, or want to explore additional solutions like super high efficiency tankless water heaters or water quality testing, we’re just a phone call away.

Thank you again for recommending Murray Service Company to friends and neighbors searching for a reliable plumbing company or quality water softener installation, and whole-house filtration services.

The Plumbing & Water Treatment Team
Murray Service Company of Boerne – Serving the Texas Hill Country with Knowledge & Integrity
(830) 280-1560 or (210) 797-7574 www.murrayserviceco.com

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