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What customers say about Mudd's Furniture Showroom
Recent reviews
A great store with lots of choices. Quality furniture and knowledge able help. Would reccomend them.
I have bought furniture from Mudds since the 80, and have spent quite a lot of money in that store . Have three bedrooms suits in my house now that came from there. I bought a new sectional two weeks ago and as soon I got it I notice several flaws in the fabric and one of the recliners did not work. We called Mudds and they agreed to send someone out. After a couple of days we call again and finally they sent someone . They agreed the the sectional needed several repairs. We went to the store to see if we could find a different one to exchange the one we had purchased . We finally found a different one but it was almost 1300 dollars more. I asked the manage if they could reduce the price some and that I will be will to meet them half way in the middle on the difference in prices of the new one and the old one . The manager said flatly " Well were not going to do that" I said you sold me a bad product , what about a little customer service here? She was very hateful and said " Well the one you have can be fixed" I told her I didn't buy a new product only to have to have it fixed. She rudely turn away and said " Were not doing that" ! So long story short we got our 5K back and went to a store and bought a new sectional. I would recommend Charlotte's in Ohio County highly.
Reply from Mudd's Furniture Showroom
2025.04.09
We are sorry you feel this way Michael. We offered you a full refund with no penalties (because you were past the 5 day mark) on your sofa. The sofa and loveseat you picked out was $1300 more and you demanded almost $700 off on top of the 20% off you would of received if you paid cash or check. The reason she turned away is because you were raising your voice in an aggressive manner and walking towards her while doing so. We do not condone this type of behavior in our store. Have a blessed day.
Absolutely love the owners and all the staff at Mudd’s Furniture! They are very friendly, professional, kind and have great taste in furniture and decor! They always help and give back to the community in so many ways! Being locally owned is a bonus!!
Reply from Mudd's Furniture Showroom
2025.04.09
Thanks for the review Mary! We appreciate your business.
By far the most beautiful furniture in Owensboro. Not cheap but excellent quality and style. Only place I would shop in town. Definitely recommend.
Reply from Mudd's Furniture Showroom
2025.04.09
Thanks for the review Sonya we appreciate it!
Very helpful. Jill was friendly and knowledgeable. Quality furniture. Fair prices.
Reply from Mudd's Furniture Showroom
2025.04.09
Thank you Sheila!
Great service, friendly staff
Reply from Mudd's Furniture Showroom
2025.04.09
Thank you so much Tabitha!
Mudds Furniture has the sturdiest furniture and the many styles are great. My family has shopped for several decades. Great Furniture.
Reply from Mudd's Furniture Showroom
2025.04.09
We appreciate your business Jack thank you!
The people was nice easy to deal with answer all my Questions will buy from them again Tgank You.
Reply from Mudd's Furniture Showroom
2025.04.09
Thank you!
Very friendly staff. Jill was very knowledgeable and helped my family find exactly what we were looking for. The prices on the furniture were also very reasonable. The furniture is durable, solid quality. I highly recommended Mudds Furniture and will continue to use them!
Reply from Mudd's Furniture Showroom
2024.05.09
Thank you for the review Russell! We appreciate your business!
Good quality value, great service
Reply from Mudd's Furniture Showroom
2024.05.09
Thank you for your review we appreciate it!
Beautiful furniture and the staff was very welcoming and knowledgeable about their furniture
Reply from Mudd's Furniture Showroom
2024.05.09
We appreciate the review Michelle ! Thanks for doing business with us!
Frequently asked questions about Mudd's Furniture Showroom
How many reviews does Mudd's Furniture Showroom have?
Mudd's Furniture Showroom has 103 reviews on Trustindex, collected from Google, Yelp and Trustindex.
What is Mudd's Furniture Showroom's average rating?
Mudd's Furniture Showroom is rated 4.6 out of 5 based on 103 reviews. 74% of reviewers gave five stars.
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