Paid and had generator serviced on March 11 and in less than 3 weeks total blow out of oil switch, pressure switch and oil filter plus down 2 Quart of oil. Seems ironically all this could happen in short time of yearly service and check up. No consideration given on price break of repairs!
Reply from M.T. Ruhl Electrical Contracting, Inc.
2026.05.01
We’re sorry to hear about your experience and understand how frustrating it can be when a system requires repair shortly after a service visit.
At your March 11 maintenance, the generator passed all normal operating checks. Unfortunately, components like oil pressure sensors can fail unexpectedly after the fact, which is what occurred here. These parts are independent of the standard service items and can fail without warning.
When you contacted us, we promptly sent a technician out to diagnose and correct the issue so your system could be safely restored to operation.
We take pride in our work and always aim to provide reliable service. We would be happy to speak with you further if you'd like to review what occurred or discuss your concerns in more detail. Please feel free to contact our office directly.
At your March 11 maintenance, the generator passed all normal operating checks. Unfortunately, components like oil pressure sensors can fail unexpectedly after the fact, which is what occurred here. These parts are independent of the standard service items and can fail without warning.
When you contacted us, we promptly sent a technician out to diagnose and correct the issue so your system could be safely restored to operation.
We take pride in our work and always aim to provide reliable service. We would be happy to speak with you further if you'd like to review what occurred or discuss your concerns in more detail. Please feel free to contact our office directly.
Hands down, a 5-star experience. Mark and the team installed a whole-house generator. They were great to deal with. Reliable, knowledgeable, friendly and reasonable with costs. We really appreciate their service and would recommend to anyone looking to obtain a generator!
Reply from M.T. Ruhl Electrical Contracting, Inc.
2026.04.25
Paul thank you and it was a pleasure working with you
I had a generic generator installed by Ruhl at my home. They explained everything to me . The install took 4 hrs and they went over everything i need to know . I was very happy with the results
Reply from M.T. Ruhl Electrical Contracting, Inc.
2026.04.23
Thank you very much for your review
The Ruhl team was great to work with from design thru completion Cooper and his team was excellent thru the whole onsite installation process and getting us up to speed on the systems operation. Highly recommend Ruhl!
Reply from M.T. Ruhl Electrical Contracting, Inc.
2025.04.24
Thank you Jeff for your great review.