Mr Sanchos Beach Club Reviews

Dear Guest,Thank you so much for your wonderful 5-star review and for recommending Mr. Sancho’s! We are thrilled to hear that you enjoyed the great value, delicious food, flowing drinks, and our fun atmosphere. It truly means a lot to know that Alexis and Eddy provided you with such excellent service—we will be happy to share your kind words with them.We’re delighted that you enjoyed the beautiful water and lively vibe as the day unfolded, and we hope to have the pleasure of welcoming you back again on your next visit to Cozumel.Warm regards,Mr. Sancho’ s Team

Dear Guest,Thank you very much for your wonderful recommendation and for choosing us as your favorite beach day spot in Cozumel. It truly means a lot to know that you visit us two to three times a year and are never disappointed.We are delighted to hear that Ivan and his partner provided friendly, energetic, and professional service, and that you once again enjoyed your beach massage experience. We’re also happy to know the coconut shrimp continues to be one of your favorites—great choice!We sincerely appreciate your loyalty and kind words, and we look forward to welcoming you back on your next visit for yet another fantastic day with us.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed our all-inclusive food and drinks, beachfront seating, and the attentive service provided from the moment you arrived. It’s also great to know that you found our beach enjoyable and our restrooms clean and well maintained, as these details are very important to us.Your kind words about our friendly and attentive staff truly mean a lot, and we appreciate your recommendation. We look forward to welcoming you back again soon for another relaxing and enjoyable day with us.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you so much for your wonderful feedback and for choosing to visit us again. We are delighted to hear that you had a great time as always and that you continue to enjoy our beach club, our friendly staff, and the cleanliness of our facilities.It truly means a lot to us to know that you enjoyed the food and drinks and that our team took good care of you throughout your visit. Your kind words are a great motivation for all of us.We look forward to welcoming you back very soon for another memorable day at the beach.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you for taking the time to share your experience with us. We are truly sorry to hear that your visit was affected in this way, and we sincerely regret that your friend felt overlooked, especially given her mobility needs. That is certainly not the experience we want any of our guests to have.Please accept our apologies for the confusion and lack of coordination at the time of the parasailing activity. We understand how frustrating and disappointing this must have been, and we take your feedback very seriously. Providing attentive, respectful, and inclusive service to all guests—particularly those requiring additional assistance—is extremely important to us.Your comments have been shared with our team and our partners so we can review our procedures and improve communication and support in similar situations moving forward. We appreciate you bringing this to our attention, as it helps us continue to improve.We truly hope you will consider giving us another opportunity in the future, and we would be more than happy to assist you directly to ensure a smoother and more enjoyable experience.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you so much for sharing your experience with us! We’re thrilled to hear that your first visit to Mr Sancho’s in August 2025 was such a memorable one. From the warm welcome to the great atmosphere, it’s wonderful to know everything met your expectations.We’re delighted that you enjoyed our fresh and flavorful food options, and we truly appreciate your kind words about Pop’s—your recognition means a lot, and we’ll be sure to share your compliments with him.Thank you again for choosing Mr Sancho’s. We hope to have the pleasure of welcoming you back for another fantastic day in Cozumel!Warm regards,Mr. Sancho’ s Team

Dear Guest,Thank you for such an outstanding review and for recommending us so highly! We’re thrilled to hear that you and your husband had an amazing day at Mr. Sancho’s. It’s wonderful to know that Memo, Hugo, and Dulce helped make your experience memorable, and that you enjoyed your private cabana, unlimited food and drinks, and the couples massage.We’re also delighted that your parasailing adventure was a highlight—our team will be happy to hear your kind words.We truly appreciate your visit and your enthusiasm, and we only wish you could have stayed longer too! We’ll be ready to welcome you back for another wonderful day in Cozumel.Warm regards,Mr. Sancho’ s Team

Dear Guest,Thank you so much for your wonderful review and for considering us one of the best beach clubs in Cozumel. We’re delighted to know we’re one of your favorites!We’re thrilled that you enjoyed our All-Inclusive package, the variety of food options, and especially our pool bar. It’s also great to hear that Iván provided exceptional service—he will be very happy to receive your kind recognition.We truly appreciate your visit and your recommendation. We look forward to welcoming you back for another five-star experience soon.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you for sharing such a wonderful review! We’re delighted to hear you had a great day in Cozumel and that your all-day beach experience at Mr. Sancho’s was everything you hoped for—good food, refreshing drinks, sunshine, and plenty of shade.A special thank-you for recognizing Richie; we’re thrilled to know he took excellent care of you throughout the day.We truly appreciate your kind words and look forward to welcoming you back on your next visit!Warm regards,Mr. Sancho’ s

Dear Guest,Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your experience did not meet your expectations, especially after receiving recommendations from others. Guest satisfaction is extremely important to us, and we regret that several aspects of your visit fell short.We sincerely apologize for any delays in service and for the food or drinks you did not receive. This is certainly not the level of attention we strive to provide, and your comments will be reviewed with our team to ensure improvements are made.Regarding the inflatables, snorkeling, parasailing, and kayaking, these activities are operated by independent providers and are always subject to sea and safety conditions, even when the weather appears favorable from shore. Their decisions are made with guest safety as the top priority, but we understand this can be disappointing when certain activities become unavailable.We are glad to know you enjoyed the horseback riding; however, the horses are indeed not permitted to enter the ocean for their safety, and photos are handled by a separate vendor. We will continue working with all partner operators to ensure that pricing and expectations are communicated clearly.As for the tequila tasting, this is an optional experience offered by a third-party company. We appreciate you bringing this to our attention, and we will follow up to ensure transparency and avoid misunderstandings.We truly value your feedback, as it helps us improve every aspect of the guest experience. While we regret that we did not deliver the visit you were hoping for, we appreciate the opportunity to learn from your comments.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you so much for your wonderful review! We’re delighted to hear that you had a great time at the beach and enjoyed a top-notch experience with us.It’s fantastic to know that your setup with both a table and loungers worked perfectly and that Adrian took excellent care of you throughout the day. We truly appreciate your kind words — he will be thrilled to hear your feedback.We look forward to welcoming you back for another 5-star day here at Mr. Sancho’s, your home on the shores of Cozumel.Warm regards,Mr. Sancho’ s Team

Dear Guest,Thank you for taking the time to share your feedback with us. We’re glad to know you enjoyed our beautiful beach and found our service attentive, as well as appreciating the spacious layout of our Beach Club.We’re truly sorry to hear that our food and drinks did not meet your expectations. Your comments are very important to us, and we will be sharing them with our culinary and bar teams to ensure we continue improving the experience for all our guests.We appreciate your visit and hope to have the opportunity to welcome you back and provide a more satisfying experience.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you so much for taking the time to share your feedback! We’re delighted to know you enjoyed another great day with us and that our all-inclusive experience—beach, pools, music, food, and drinks—hit the mark once again. Your loyalty truly means a lot to our team.We also appreciate your note regarding the family pool area. We have different sections throughout the Club, including quieter spaces and the adult-only pool, perfect for guests looking to relax without the little ones around. Your comment is very helpful, and we’ll continue working to ensure every area stays enjoyable for everyone.We look forward to welcoming you back on your next trip to Cozumel for another wonderful experience!Warm regards,Mr. Sancho’ s

Dear Guest,Thank you so much for taking the time to share such a detailed and thoughtful review. We’re truly delighted to know that your day with us was an enjoyable experience, especially since you made the 4.5-hour drive from Playa del Carmen to meet your friends arriving by cruise.We’re glad that Ivan was able to take great care of your group and guide you to our quieter north area — he will be very happy to hear your kind words. It’s wonderful to know you enjoyed our attentive service, delicious food, and refreshing drinks. The coconut shrimp and coconut ice cream are guest favorites, and we’re happy they hit the spot!We also appreciate your comments about our clean facilities and the reminder to bring personal items such as towels and shower products. And thank you for highlighting the importance of tipping — our staff works very hard to ensure every guest has an exceptional experience.Regarding smoking and vaping, we appreciate you noting this important rule. As per local regulations, smoking or vaping inside the property is strictly prohibited, and violations can lead to serious consequences. Your reminder helps other guests stay informed and safe.For someone who doesn’t usually enjoy crowds or touristy spots, it means a lot to us that you still had a relaxing and memorable day at our Beach Club.We truly hope to welcome you again on your next visit to Cozumel.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your first visit to Mr. Sancho’s was such a wonderful one, and that you enjoyed discovering our Adults-Only Pool — a favorite spot for many looking to relax in a more tranquil atmosphere.We’re very pleased to know that Edgar and Eiden took excellent care of you. Their attentive service and warm hospitality are a big part of what makes days like yours so special. We’ll be sure to share your kind words with them.It’s also great to hear that you loved the food from our menu and that the change of location within the beach club helped make your day exactly what you were looking for.We truly appreciate you giving us the opportunity to be part of your vacation, and we hope to welcome you back again soon for another great day in Cozumel.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you so much for your amazing feedback! We’re delighted to hear that you had such a great experience and that Diego provided top-notch service for your group of 30+. He truly goes above and beyond, and your kind words will mean a lot to him and our entire team.We sincerely appreciate your visit and are so glad we could help make your day memorable. We look forward to welcoming you back again soon!Warm regards,Mr. Sancho’ s

Dear Guest,Thank you for sharing your wonderful experience with us! We’re delighted to know you enjoyed a fantastic day at our beach club — from your reserved beachfront table and comfortable lounge chairs to the attentive service, unlimited food and drinks, and our beautiful beach and pools.We’re also happy to hear that your leg and foot massage added a relaxing touch to your visit. It’s great to know the taxi transportation worked smoothly for you as well.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another perfect day at Mr. Sancho’s.Kind regards,Mr. Sancho’ s

Dear Guest,Thank you so much for your lovely review and for spending the day with us. We’re delighted to know you enjoyed our beautiful beach, friendly staff, and delicious food. Your kind words mean a lot to our entire team. We hope to welcome you back again soon!Warm regards,Mr. Sancho’ s

Dear Guest,Thank you so much for your kind review! We are delighted to know you enjoyed the beautiful views, delicious food and drinks, and a relaxing day by the ocean. It’s wonderful to hear you had a great time tanning, listening to music, and taking in the scenery.We truly appreciate your visit and hope to welcome you back again soon for another amazing day at Mr. Sancho’s.Warm regards,Mr. Sancho’ s

Dear Guest,Thank you so much for your amazing review! We’re thrilled to hear that Armando, Mario, and Brandon took such great care of you throughout your visit. Knowing you enjoyed the beautiful beach, delicious food, and always having a fresh drink in hand truly makes our day.We sincerely appreciate your recommendation and can’t wait to welcome you back for another unforgettable experience at Mr. Sancho’s.Warm regards,Mr. Sancho’ s