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Reviews ( 2519 )
![Deborah](https://cf.bstatic.com/static/img/review/avatars/ava-d/bebbb1d5ff29328157080e4e2e5d15a29c5aa34a.png)
Deborah
2024.03.05
Verified
Highly recommend this hotel!
☺ Outstanding location, service and amenities. Even helped us make a dinner reservation.
Dear Deborah, we are delighted you enjoyed your stay with us and our central Havelock North Village location. We hope you enjoyed the rest of your travels in our beautiful country.
Warm regards
K. Larner
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![Lisa](https://cf.bstatic.com/static/img/review/avatars/ava-l/c9a51000ce90cbf81dcc81b847f9bccc3330d3a4.png)
Lisa
2024.03.04
Verified
Superb
![Gordon](https://cf.bstatic.com/static/img/review/avatars/ava-g/d2bf46fbe4c12e06481303d85f49f125e18fbd39.png)
Gordon
2024.03.02
Verified
Will be back. Thank you 😊
☺ The room was spacious, clean and well equipped. The staff excellent.
Dear Gordon
Many thanks for your kind review and we are delighted you enjoyed your stay. We look forward to your return soon.
Warm regards
K. Larner
![Serge](https://cf.bstatic.com/static/img/review/avatars/ava-s/d321d61d78a8fa310843e1967dca38e6276b92aa.png)
Serge
2024.03.01
Verified
☺Sehr schöne und großes Zimmer
☹Badezimmer erinnerte an Krankenhaus da Barriere frei
Dear Serge, thank you for your positive feedback and we are delighted you enjoyed your stay. Please note you booked a Deluxe Accessible room and all barriers are removed. We hope you enjoyed the rest of your travels.
Warm regards
K. Larner
Worledge
2024.02.28
Verified
Superb
☺ Didn’t have it
To Worledge, many thanks for staying with us and your positive feedback. We hope you enjoyed the rest of your travels throughout Aotearoa.
Warm regards
K. Larner
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![William](https://cf.bstatic.com/static/img/review/avatars/ava-w/743312ca303f4a4be7af10e6d1015d40a0ce81a4.png)
William
2024.02.25
Verified
Exceptional
Heidi
2024.02.20
Verified
Great hotel in a great location.
Had a great stay. Room was very nice and staff were lovely. They had excellent underground parking that was free and are in an area with lots of restaurants and shopping. Havelock North is a great little town. My only suggestion is that they do away with the free guest laundry. The dryers don’t work well and that situation led to bad feelings between guests. I saw numerous conflicts. Better they don’t offer it at all.
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Hi Heidi, many thanks for your feedback and delighted you enjoyed your stay with us. Thank you also for bringing to my attention the situation with the dryers and will work to resolve the issue. The guest laundry is well used by many and will ensure that all machines are in good working order.Kind regards
Heidi
2024.02.20
Verified
Great hotel in a great location.
Had a great stay. Room was very nice and staff were lovely. They had excellent underground parking that was free and are in an area with lots of restaurants and shopping. Havelock North is a great little town. My only suggestion is that they do away with the free guest laundry. The dryers don’t work well and that situation led to bad feelings between guests. I saw numerous conflicts. Better they don’t offer it at all.
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Hi Heidi, many thanks for your feedback and delighted you enjoyed your stay with us. Thank you also for bringing to my attention the situation with the dryers and will work to resolve the issue. The guest laundry is well used by many and will ensure that all machines are in good working order.Kind regards
Daniela
2024.02.15
Verified
Staff were all very professional but at the same time helpful and friendly. Very interested in their guests. A super atmosphere.
☺Cleanliness, staff & service, amenities, property conditions & facilities
Hi Daniela, thank you so much for your kind words. Our team does enjoy engaging with our guests to better learn more about them and what brings them to Hawke's Bay. We look forward to your return soon.Warm regards
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Daniela
2024.02.15
Verified
Staff were all very professional but at the same time helpful and friendly. Very interested in their guests. A super atmosphere.
☺Cleanliness, staff & service, amenities, property conditions & facilities
Hi Daniela, thank you so much for your kind words. Our team does enjoy engaging with our guests to better learn more about them and what brings them to Hawke's Bay. We look forward to your return soon.Warm regards
Verified traveler
2024.02.05
Verified
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your 10/10 review - we do appreciate it!Warm regards
Verified traveler
2024.02.05
Verified
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your 10/10 review - we do appreciate it!Warm regards
Peter
2024.01.24
Verified
Quality and service, and very nice area.
☺Cleanliness, staff & service, property conditions & facilities
To Peter, many thanks for your kind review and we are delighted you enjoyed your stay with us. We trust you will enjoy the rest of your travels throughout our beautiful country.Kind regards
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Peter
2024.01.24
Verified
Quality and service, and very nice area.
☺Cleanliness, staff & service, property conditions & facilities
To Peter, many thanks for your kind review and we are delighted you enjoyed your stay with us. We trust you will enjoy the rest of your travels throughout our beautiful country.Kind regards
Marian
2024.01.14
Verified
☺Cleanliness, staff & service, property conditions & facilities, room comfort
To MarianThank you very much for your review, and we are delighted you enjoyed your stay with us.Warm regards
Marian
2024.01.14
Verified
☺Cleanliness, staff & service, property conditions & facilities, room comfort
To MarianThank you very much for your review, and we are delighted you enjoyed your stay with us.Warm regards
Kevin
2023.12.29
Verified
Fantastic place to stay, close to all amenities. Bed extremely comfortable, room decor excellent.
☺Cleanliness, property conditions & facilities, room comfort
Hi Kevin, thank you very much for your positive review and we are delighted you enjoyed your stay with us. We look forward to your return soon.Warm regards
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Kevin
2023.12.29
Verified
Fantastic place to stay, close to all amenities. Bed extremely comfortable, room decor excellent.
☺Cleanliness, property conditions & facilities, room comfort
Hi Kevin, thank you very much for your positive review and we are delighted you enjoyed your stay with us. We look forward to your return soon.Warm regards
Petra
2023.11.26
Verified
Beautiful rooms well stocked mini bar and very comfortable bed with quality bed linens and towels .
☺Cleanliness, staff & service, amenities, property conditions & facilities
Petra
2023.11.26
Verified
Beautiful rooms well stocked mini bar and very comfortable bed with quality bed linens and towels .
☺Cleanliness, staff & service, amenities, property conditions & facilities