Verified Company
Kelly was excellent throughout our commercial mortgage application. She was consistently responsive, organised and patient, keeping me informed at every stage of the process. She was also proactive in dealing with the lender, promptly obtaining answers to their queries and ensuring everything progressed as smoothly as possible.
Although the property purchase ultimately fell through due to the vendor accepting another offer, Kelly's professionalism and support throughout the application were first class.
I would happily recommend Kelly and Mortgage Lane to anyone looking for commercial finance.
I have used the services of Mortgage Lane for several btl property purchases and the service has always been fantastic. This time I bought a small development through auction and Kelly at Mortgage Lane has been able to get the finance completed in 28 days. Kelly has been very diligent in making sure all parts of the application have been pushed through and made sure I am kept updated at every turn. As I run my own business this has been invaluable and made what could have been a very stressful process fairly straight forward. Thank you very much to Kelly and the team at Mortgage Lane.
Being on the other side of the country, finding a mortgage broker I could truly trust felt nearly impossible.
This was not an easy process, and there were times over the months where I wanted to give up and switch brokers. But Joseph’s personal effort and reassurance persuaded me to stay the course. They genuinely love what they do, put people first, and refused to let me down. In today’s world, finding people with this level of heart, integrity, and relentless determination is rare. Against all odds, they got it done.
If you want a team that will actually stand by you until the end, I cannot recommend Mortgage Lane enough!
Tim has been so thorough throughout our whole mortgage process. He has kept us up to date at every stage and given helpful advice when we needed it. He brings a personal touch to the role and checks in with me at various stages, just to make sure I know he’s on hand to answer any questions. I won’t hesitate to use mortgage lane again. Thank you for everything Tim!
“I’ve had a great experience with the team at Mortgage Lane, and working with Kelly these past few months has been fantastic. She’s been not only professional and knowledgeable but also genuinely supportive at every step. She’s made the mortgage process seamless, and I felt completely at ease. I highly recommend Kelly for her outstanding service!”
I had a fantastic experience working with Mortgage Lane, specifically with our advisor, Jack Scott. We came to Jack with a complex mortgage scenario, but he handled it with complete professionalism from start to finish. He managed to secure our Mortgage in Principle the very next day after we submitted our application! On top of that, he had the survey arranged and our full offer letter issued within the exact same week. Jack kept us fully updated throughout the entire process, making what could have been a stressful experience completely seamless. It was a real pleasure working with him, and I would whole-heartedly recommend Jack and Mortgage Lane to anyone looking for a top-tier mortgage advisor.
I dealt with Kelly at mortgage lane, I’m all new to this and she helped me every step of the way with any questions I had, she was always on hand to answer my calls and assist anyway she could.
She made the process so smooth and easy even though I’m not exactly computer literate she helped with that also
5 star from me and will never go to another mortgage broker except mortgage lane in the future
Tom has been brilliant to work with. He helped my partner and me secure a joint residential mortgage, handled two buy-to-let remortgages, and arranged a bridging loan for an investment property that is now almost complete.
He has been responsive and clear throughout, and even managed to find a better product at the last minute that will save us a significant amount of money over the long term.
I’ll definitely be using Mortgage Lane again in the future and highly recommend them to family, friends, and fellow property investors.
They made a mortgage for me for a foreign resident, I will tell everyone that this is a very difficult case, at a normal price, Tom worked exceptionally diligently,
and this despite the fact that it was clear that the reward for the work did not justify the amount of trouble.
I do not have enough words to thank
Thank you Tom. Your service has genuinely been amazing from start to finish. You kept the communication open, prompt and reassuring at every stage, and the clarity provided has made the whole process feel smooth and stress‑free.
We really appreciated the attention to detail too; nothing has ever felt rushed or overlooked, and it’s been clear how committed you are to getting everything right for us to be able to get the mortgage.
We have been incredibly happy with the service from both you and Mortgage Lane, and would recommend you to others.
We were very much pleased working with Mr.Rafiq (Mortgage Advisor)as it was an amazing service from start to finish and got a mortgage offer in less than a month. He was very knowledgeable, friendly, polite , transparent and updated us promptly. He also went an extra mile to find us a better mortgage rate than initially proposed. I would Highly recommend him and hoping to work again in future for my next mortgage.
I had an excellent experience with my mortgage advisor, Rafi. He is very quick, responsive, and outstanding, and also very knowledgeable. he knows the process inside and out and is highly professional.
What impressed me most is that he went far beyond what a mortgage advisor usually does. Rafi not only found the best mortgage product and handled my application, but also guided me through the entire process until I collected the keys. He helped me with deciding on the house, highlighted potential issues, explained the best finance options based on my eligibility, gave me financial tips and future planning advice, and even supported me in negotiating the price.
I’m truly grateful for his dedication and support. Rafi provided more than just mortgage advice. He gave me confidence and peace of mind throughout the journey. I would highly recommend him to anyone looking for a mortgage advisor who
genuinely cares and goes the extra mile.
I was recommended Rafi by a dear friend and he is indeed the right person if you are looking for mortgage advice. He is very patient, knowledgeable, empathetic and listens carefully to all your requirements. He managed to get the best mortgage deal for our property and would highly recommend him as a professional mortgage advisor. He is very approachable and easy to talk to discuss your needs and requirements.
He goes that extra mile to get the best deal for you.
Thank you Rafi once again and you definitely deserve 5 stars 🌟