Jordan came out on time with a curtsey call to let us know he was on his way. Diagnosed our problem quickly and recommended next steps. Couldn't fix it, because it was a bigger job than expected but also didn't charge for all the great information and support. Will be using them in the future.
Thank you, Kevin! We're glad Jordan provided helpful support and kept you informed. It's great to hear you'll be using us in the future—don't hesitate to reach out when you're ready for the next steps!
Daryl2025.12.12
Moore came out to address a clogged shower and toilet and had me back in business in no time. As usual they were great to work with, friendly staff who left the site cleaner than they found it,
Thank you, Daryl! We're thrilled to hear Moore resolved the issue quickly and left everything spotless. Your kind words about our team mean a lot. We'll always strive to provide you with excellent service!
Hi Robert! Thank you for your kind words and positive feedback! We're glad to hear that you had a great experience with us. If you have any further questions or need assistance, feel free to reach out to our customer service. They will be happy to help!
gloria gabriel2025.12.08
Trevor was amazing! He was professional, fast, reliable, and the quality of his work is top tier. He went above & beyond to make sure that I understood the needed repairs, and the options to fix them. He explained the pros/cons of each option to help me make an educated decision. He even took the time to show me where the water shut off valve was outside of my mobile home, and show me how to use it properly if ever needed. I am very satisfied with the repairs and I look forward to working with Trevor & Moore plumbing & drains for all of my future plumbing needs.
Thank you so much for your support, Michele! We truly appreciate it and are glad you had a great experience with us.
Marguerite McCurley-Jenkins2025.12.04
Moore has excellent customer service from the office with Megan to the field with Trevor! I love this company! I can relax and not worry— this is an honest company. You can literally TRUST Moore for great service! I’m serious, I’m so impressed with the pricing and HONESTY! And Yes—- they will fix the problem! Thanks Trevor and all of the Moore Team!
Thank you so much, Marguerite! We're thrilled to hear about your great experience with Megan, Trevor, and the team. Your trust means everything to us, and we’re here whenever you need us!
Stephanie McClellan2025.12.02
Super nice people. Came quickly. Got the job done with minimal intrusion for a good price. Will def use again!
Thank you, Stephanie! We're thrilled to hear you had a great experience. It’s wonderful to know our team met your expectations. We look forward to helping you again in the future!
Lane Pedersen2025.12.02
I had a line break under my kitchen sink over the holiday weekend. I reached out to several plumbing companies to schedule a repair. Moore Plumbing was the only one to contact me back and was able to schedule someone on their team to arrive within an hour. Jordan called when he was 15 minutes out and assessed the problem quickly, and told me what to expect as far as time to repair it. He was friendly and knowledgeable and worked quickly. I am very happy with Jordan and Moore plumbing.
Thank you, Lane! We're thrilled Jordan could assist you so promptly and efficiently during the holiday weekend. Your kind words mean a lot, and we're glad we could help resolve your plumbing issue quickly!
James Winso2025.12.01
As usual, Jordan was on time, knowledgeable, and professional. He repaired a 40 year old plumbing connection and valve in a short time. Moore Plumbing and Jordan are the very best. Thank you.
Thank you, James! We're thrilled Jordan could provide such excellent service and tackle that repair efficiently. We’ll be sure to share your kind words with him!
J BO2025.11.29
Jordan from Moore plumbing literally saved the day. Thanksgiving night our water heater went out and flooded garage. I was so worried and frantic. Jordan was so friendly and knowledgable he literally helped get us hot water within an hour and had a plan to correct the situation. I’m grateful for how quick Moore plumbing responded to the situation and for helping me get hot water back so quickly.
Thank you, Jordan, for your kind words! We're so glad we could help you quickly during such a stressful time. Your gratitude means a lot to us, and we’ll pass your feedback along to Jordan.
Wendy D2025.11.24
Our tankless water heater went out unexpectedly. We called Moore Plumbing and Megan was able to get us an emergency appointment that same day. Jordon was extremely knowledgeable and was able to assess the situation very quickly. We ordered a new tankless water heater and he got it installed in no time. We would highly recommend this reliable and expert plumbing business.
Thank you, Wendy! We’re so glad Megan and Jordon could assist you promptly and efficiently. Your recommendation means a lot, and we’re here whenever you need us again!
Michelle Merriam2025.11.21
From my first phone call I had great communication from Meghan and the technicians that came out to two of our rentals were extremely professional and upfront about the cost. Have them saved in my phone for future use. Thank you again.
Thank you, Michelle! We're thrilled to hear about your positive experience with Meghan and the team. Your kind words mean a lot to us, and we look forward to assisting you again in the future!
Thank you, Paul! We're thrilled to hear about your positive experience with Chris. We appreciate your kind words and look forward to assisting you again in the future.
A Force Of F.2025.11.18
Verified
My roommate and I are senior citizens who had no heat thanks to a $395 and SDG&E and Moore's Plumbing. My roommate is recovering from having a stroke in July.
In November, I had a rep from SDG&E come to the house because I smelled gas whenever I used the clothes dryer. The rep looked under the mobile home and behind my dryer and used a device with blinking lights to show me that the leak was coming from the pipe behind the dryer. He told me that the leak was only there and that I'd have to hire a plumber to fix it. He emphasized that he was showing me where the device went off and not to allow a plumber to tell me that the leak was somewhere else because this spot was the only place where there was a leak. He said he'd locked me out of my gas usage, and he'd turn it on once a plumber had fixed it. He gave me a pink slip and left.
I hired Moore to fix it. The plumber did detect the leak behind the dryer and said there was nothing under the home that suggested there was a leak. He said that SDG&E had not in fact locked up the gas and that it was working. He only had to move something over to check out the pipes. He went to the store, got a pipe, and installed it behind the dryer. The smell of gas was gone.
Seven pointed out that the guy from SDG&E had mistakenly marked "Housepiping" on the pink slip instead of "dryer" and that I should call a plumber and not SDG&E no matter what. I do believe that SDG&E is evil. I had a run-in with them years ago. Stephen assured me that everything was turned back on and that the gas would work.
Later, the gas stove would not work. SDG&E said that their meter showed that the housepipe had not been fixed and they wouldn't come out. I was convinced the problem had been fixed because I no longer smelled gas.
I called Moore and Steven came out and lit the pilot light.
In mid-November, I went to turn on the gas heater, and it didn't come on. I called Moore's and was told that I had to pay another $189 besides the $395 I'd already paid for someone to come back out. I
expected to be made whole when I had the work done. I didn't pay to get further screwed up. I hung up and called a friend who has rental properties. He instantly knew that they hadn't lit the pilot light on my heater. He came out and turned a knob. The heat came on. This was what I would have paid $189 for if I had not known him.
In my opinion, the employees at Moore Plumbing are incompetent and I would not hire them again.
Stephen was our technician and he was very responsive and communicative on what happened and how we would fix the issue, and how to prevent it from happening. Response time was great and they were very professional and polite over the phone and via text. I would recommend them to anyone!
Thank you, Kyle! We're thrilled to hear Stephen provided such excellent service and clear communication. Your recommendation means a lot to us! If you ever need assistance again, don’t hesitate to reach out.
Thank you, cm! We're glad you had a positive experience. Your support means a lot to us!
Oscar A.2025.11.16
Verified
These Plumbers are the best. I have done business with dozens of plumbing companies and they are very Best. They are fast proficient and their prices are lower than these big sticker companies that are only out to Rip you off. I had to pleasure of doing business with Trevor and Jordan and they were Amazing, I will go to them every time. I recommend them 100%.
Please don't waste your money with anyone else.
Thank you, Oscar! We’re thrilled to hear about your experience with Trevor and Jordan. Your kind words mean a lot and we’re grateful for your recommendation. We look forward to helping you again in the future!
Skyrocket Your Sales with Customer Reviews. No coding required.
Verified Company
Verified
