Modern Auto Service Reviews

ken moore 2026.04.03

     

My 2007 H3 Hummer developed a oil leak in or near the engine bay. A call to make an appointment and I got one for the following day. The shop found the leak was from a failed seal in front differential. The repair was complete the next day and was 200 less than the repair estimate. Great service. They even gave me a ride home and picked me up after the repair was done.

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Reply from Modern Auto Service

Hi Ken, thanks for the fantastic review! We're so glad we could help with your H3 Hummer and save you some money. Anytime you need us, we're here for you! Safe travels! 🚗🔧

Randy Bergquist 2026.03.31

     

They are so good and keep their promises. They don't try to oversell you, but do let you know what to be aware of.

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Reply from Modern Auto Service

Thank you, Randy! We really appreciate your trust. It’s important to us to be upfront, honest, and always follow through on what we say. Glad we could take care of your oil change and keep you informed without the pressure. See you next time!

Jared Farrens 2026.03.30

     

They are always professional and honest.

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Reply from Modern Auto Service

Thanks, Jared! We really appreciate you taking the time to share that. Being professional and honest is exactly what we work hard to deliver every day at Modern Auto Service. It means a lot to know that’s been your experience with us. We look forward to helping you again whenever you need us! 👍

Mark Bruner 2026.03.27

     

I was very pleased with the service. I had them change my oil and it was done quickly. The people I dealt with were very friendly and knew what they were talking about.

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Reply from Modern Auto Service

Hi Mark, thank you for the kind review! We’re glad you trusted us to service your 2018 Ford F-150 Lariat and that your oil change was completed quickly and smoothly. Our team works hard to make sure every visit is efficient and that you leave feeling confident in the service you received.

We really appreciate you taking the time to share your experience and look forward to helping you keep your F-150 running strong. Thanks again for choosing us! 🚗🔧

Iris Black 2026.03.22

     

This is a fantastic shop! First, I really appreciate they have someone to answer the phone. Not every place does. Had a breakdown from an unusual problem. They fit me in. Tracked down potential warranty parts. Gave me 2 rides. Great service!!They definitely go the extra mile for their customers!! If you live in Fruitland or the surrounding areas, this is the shop to go to!!

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Reply from Modern Auto Service

Hi Iris, thank you for the kind review! We really appreciate you taking the time to share your experience.

Vehicle breakdowns—especially unusual ones—are never convenient, so we’re glad our team could help fit you in, track down the warranty parts, and make things easier with transportation along the way. It also means a lot that you mentioned being able to reach someone by phone—clear communication is something we work hard to provide every day.

Thanks again for your recommendation and for trusting us with your vehicle. We’re grateful to serve you and our Fruitland community! 🚗

Ramona Plaza 2026.03.16

     

Wonderful service!

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Reply from Modern Auto Service

Thank you, Ramona! We really appreciate your kind words and are glad you had a great experience with us. Looking forward to helping you again when you need us!

Matt Winjum 2026.03.16

     

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Reply from Modern Auto Service

Thank you for the great review Matt. :)

Charles 2026.03.11

     

Really disappointed in there efforts on my truck Really thought they could figure it out with all the knowledge that they have and high technology equipment they could get me going in the right direction all I did was spend money for nothing just a waste of time and money

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Reply from Modern Auto Service

Hi Chuck, I’m sorry to hear that you left feeling disappointed. That’s never the experience we want anyone to have.
Your truck presented a particularly complex situation. Several modules had already been replaced prior to your visit, and the data network on the vehicle was down, which limited our ability to communicate with the system and trace the root cause during the initial diagnostic time. Electrical and network issues like this can require multiple stages of testing before the underlying fault can be isolated.
That said, I understand how frustrating it can feel to spend time and money without a clear resolution. Your feedback is important to us, and I would really appreciate the chance to learn more about your experience so we can continue improving how we handle situations like this.
Please feel free to reach out to me directly.
Ryan Baxter
(208) 739-3496

Mark Brown 2026.03.02

     

It was my first time there and I was very impressed. The customer service was excellent.

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Reply from Modern Auto Service

Mark, thank you for trusting us with your Saturn Vue on your first visit! We’re so glad to hear you were impressed and that our team made a strong first impression.

During your visit, we performed a complete alignment analysis and adjustment, along with servicing the drive belts and pulleys to ensure everything is operating smoothly and reliably. Keeping those components in good condition is key to long-term performance and preventing unexpected issues.

We truly appreciate the opportunity to earn your business and look forward to taking care of you and your vehicle again in the future! 🚗

Mark Brown 2026.03.02

     

It was my first time there and I was very impressed. The customer service was excellent.

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Reply from Modern Auto Service

Mark, thank you for trusting us with your Saturn Vue on your first visit! We’re so glad to hear you were impressed and that our team made a strong first impression.

During your visit, we performed a complete alignment analysis and adjustment, along with servicing the drive belts and pulleys to ensure everything is operating smoothly and reliably. Keeping those components in good condition is key to long-term performance and preventing unexpected issues.

We truly appreciate the opportunity to earn your business and look forward to taking care of you and your vehicle again in the future! 🚗

Mark Brown 2026.03.02

     

It was my first time there and I was very impressed. The customer service was excellent.

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Reply from Modern Auto Service

Mark, thank you for trusting us with your Saturn Vue on your first visit! We’re so glad to hear you were impressed and that our team made a strong first impression.

During your visit, we performed a complete alignment analysis and adjustment, along with servicing the drive belts and pulleys to ensure everything is operating smoothly and reliably. Keeping those components in good condition is key to long-term performance and preventing unexpected issues.

We truly appreciate the opportunity to earn your business and look forward to taking care of you and your vehicle again in the future! 🚗

Mark Brown 2026.03.02

     

It was my first time there and I was very impressed. The customer service was excellent.

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Reply from Modern Auto Service

Mark, thank you for trusting us with your Saturn Vue on your first visit! We’re so glad to hear you were impressed and that our team made a strong first impression.

During your visit, we performed a complete alignment analysis and adjustment, along with servicing the drive belts and pulleys to ensure everything is operating smoothly and reliably. Keeping those components in good condition is key to long-term performance and preventing unexpected issues.

We truly appreciate the opportunity to earn your business and look forward to taking care of you and your vehicle again in the future! 🚗

Mark Brown 2026.03.02

     

It was my first time there and I was very impressed. The customer service was excellent.

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Reply from Modern Auto Service

Mark, thank you for trusting us with your Saturn Vue on your first visit! We’re so glad to hear you were impressed and that our team made a strong first impression.

During your visit, we performed a complete alignment analysis and adjustment, along with servicing the drive belts and pulleys to ensure everything is operating smoothly and reliably. Keeping those components in good condition is key to long-term performance and preventing unexpected issues.

We truly appreciate the opportunity to earn your business and look forward to taking care of you and your vehicle again in the future! 🚗

Mark Brown 2026.03.02

     

It was my first time there and I was very impressed. The customer service was excellent.

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Reply from Modern Auto Service

Mark, thank you for trusting us with your Saturn Vue on your first visit! We’re so glad to hear you were impressed and that our team made a strong first impression.

During your visit, we performed a complete alignment analysis and adjustment, along with servicing the drive belts and pulleys to ensure everything is operating smoothly and reliably. Keeping those components in good condition is key to long-term performance and preventing unexpected issues.

We truly appreciate the opportunity to earn your business and look forward to taking care of you and your vehicle again in the future! 🚗

Mark Brown 2026.03.02

     

It was my first time there and I was very impressed. The customer service was excellent.

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Reply from Modern Auto Service

Mark, thank you for trusting us with your Saturn Vue on your first visit! We’re so glad to hear you were impressed and that our team made a strong first impression.

During your visit, we performed a complete alignment analysis and adjustment, along with servicing the drive belts and pulleys to ensure everything is operating smoothly and reliably. Keeping those components in good condition is key to long-term performance and preventing unexpected issues.

We truly appreciate the opportunity to earn your business and look forward to taking care of you and your vehicle again in the future! 🚗

Susan Ziegler 2026.02.26

     

Very informative when I asked questions. I loved the service!

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Reply from Modern Auto Service 2024.09.09

Thank you for the great review Susan. We truly appreciate your business and look forward to future services with you.

Susan Ziegler 2026.02.26

     

Very informative when I asked questions. I loved the service!

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Reply from Modern Auto Service

Thank you for the great review Susan. We truly appreciate your business and look forward to future services with you.

Susan Ziegler 2026.02.26

     

Very informative when I asked questions. I loved the service!

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Reply from Modern Auto Service

Thank you for the great review Susan. We truly appreciate your business and look forward to future services with you.

Susan Ziegler 2026.02.26

     

Very informative when I asked questions. I loved the service!

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Reply from Modern Auto Service

Thank you for the great review Susan. We truly appreciate your business and look forward to future services with you.

Dinease Wagner 2026.02.26

     

I love these guys! They are friendly and very knowledgeable and don't try to sale you what you don't need.

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Reply from Modern Auto Service

Dinease, thank you so much for the kind words! We truly appreciate you taking the time to share your experience.

It was our pleasure taking care of your 2013 Ford F-150. During your visit we completed the oil service and cleaned the battery terminals to help keep everything running reliably. Our goal is always to provide honest recommendations and only suggest what your vehicle actually needs—nothing more.

We’re grateful for your trust and look forward to helping you again down the road! 🚗