What can I say-- Rick was / is fantastic! Context-- my mother owns an 18yo ~73" Mitsubishi rear-projection TV. Picture has been great over the years and if there've been problems, it would be the bulb on its way out. So, I've changed the bulb over the years from time to time. A few months ago I bought a couple of replacement bulbs from a distributor website, that ultimately we found out just have not been up to par quality-wise. The first one lasted only about 3 months with light use of the TV. The second one didn't even work properly.
I wasn't sure if the new bulb/s were the problem at first or possibly the 'power supply' was on it's way out or a combination of things-- since the TV was making noises and acting in a way I've never experienced.. That's when I looked up 'TV repair near me' and Rick's company was one that popped up. Read a few of the good reviews and gave him a call. Rick was very accommodating, knowledgeable and coached me through a few suggestions and recommendations, before booking an appointment for him to stop by, to quickly troubleshoot what was probably the main problem. His immense experience helped us tremendously to say the least! He also helped look up the proper bulb housing with a Philips bulb, and not some lesser quality bulb. Received the new Philips bulb and everything is working out fantastic again! Rick SAVED US HUNDREDS OF DOLLARS from possibly having to throw out this huge Mitsubishi and to get a new TV of similar size and quality.
Thank you Rick-- you're the man! I would highly recommend Rick if you're having issues / problems TV or otherwise!
Reply from Mobile TV & Appliance Repair
You were Great and were open to do what I was asking you to do to fix your TV... and it worked! Thank you for the kind words and being a cool guy.