Austin Reviews

aaron knight 2026.10.27

     

Great team with excellent service.

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Reply from Austin 2026.10.27

Thank you, Aaron! We appreciate your kind words about our team and are glad you had a great experience with us.

Lisa Dennis 2026.10.02

     

Our experience with Made in the Shade was excellent from start to finish. From the initial website inquiry that brought a timely and thoughtful in-home consultation with Nicole to the installation by Josh and Reese, we were impressed with the communication and professional behavior throughout. We had disliked the brightly colored roller shade covering a very large kitchen window since buying our home several years ago - we now wish we had reached out sooner! Highly recommend and will definitely use them again for custom window treatments.

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Reply from Austin 2026.10.02

Thank you, Lisa! We're so glad to hear you had an excellent experience with Made in the Shade. It's wonderful to know that Nicole, Josh, and Reese made such a positive impact during your consultation and installation. We appreciate your recommendation and look forward to helping you again in the future!

Cruz O 2026.09.16

     

Excellent Service. I do recommend this business.

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Reply from Austin 2026.09.27

Thank you! We truly appreciate your recommendation and are glad to hear you had an excellent experience with us.

Adrienne Feasel 2026.09.11

     

Reliable, professional, friendly

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Reply from Austin 2026.09.11

Thank you, Adrienne! We appreciate your kind words about our reliable and friendly service. Your support means a lot to us!

Clark Colville 2026.09.01

     

I have had a great experience with the team at Made in the Shade Austin. We have great Levelor blinds that were installed a couple years back and the performance has been flawless. We have blockout shades for bedrooms upstairs that have been wonderful. We had a service request recently and they were prompt and took care of our shades. We live in Horseshoe Bay and they traveled out 2x to get our shades serviced. They have taken care of the home and made working with them as easy as possible. I highly recommend Kelli and Matt. Great people to do business with!

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Reply from Austin 2026.09.01

Thank you, Clark, for the wonderful review. We’re thrilled your Levelor blinds and blackout shades have performed flawlessly and that Kelli and Matt were able to provide prompt, helpful service—even making the trip to Horseshoe Bay twice. We appreciate your recommendation and are always here if you need anything else with your shades.

Laura Moran 2026.08.17

     

The folks at Made in the Shade Austin are the best! Courteous, professional and on time. We have used them at home and at our business and I would look no further. Pick up the phone and call them now!!!

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Reply from Austin 2017.05.12

Thank you Laura for the great review! We always enjoy working with y'all whether at the office or your home! We appreciate you both and hope you're staying cool with all your screen shades!

Marie Peluso 2026.07.26

     

Made in the Shade Austin is exceptional. Professional and friendly. From the estimate to installation everything went smoothly. We love our motorized shades! Amazing!

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Reply from Austin 2026.07.26

Thank you, Marie! We're so glad to hear that you had a smooth experience from start to finish and that you love your motorized shades. Your kind words mean a lot to us!

Clive Lamb 2026.07.21

     

Professional, polite, clean and reasonably priced. They go the extra mile!

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Reply from Austin 2026.07.21

Thank you, Clive. We're thrilled to hear you found our team professional, polite, clean, and reasonably priced. We appreciate you noticing that we go the extra mile and look forward to serving you again.

Gil Gravley 2026.07.01

     

The best prompt and courteous service. We would highly recommend John and Made in the Shade.

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Reply from Austin 2026.07.01

Thank you, Gil! We're grateful for your kind words and glad to hear you had a positive experience with John and our team. Your recommendation means a lot to us!

Liana Dawson 2026.06.30

     

So happy with their fast, friendly service with fair pricing. I spent over a month trying to get a different company to come out and fix and exterior shade they had installed and the delays kept happening. The pricing was steep as well. I called these guys and they came out the next day. They have installed interior shades for me a couple of years ago and they are operating fine with no problems. Very happy with that encounters also. They are my go to from now on.

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Reply from Austin 2026.06.30

Thank you, Liana! We appreciate your kind words about our fast and friendly service. It's great to hear that you had a positive experience with both the exterior shade and the interior shades we installed. We're glad to be your go-to choice moving forward!

Adam Flores 2026.06.25

     

From start to finish this is the company you want to install drapery and shades in your home! We are blown away by the customer service, quality and the transformation of our home.

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Reply from Austin 2026.06.25

Adam, thank you for the fantastic review and for trusting us with your drapery and shades. We’re thrilled our team’s customer service and craftsmanship helped transform your home. It was a pleasure working with you, and we appreciate you recommending us to others. If you ever want to update more rooms, we’re happy to help.

Bethany Kristiansen 2026.06.23

     

The experience was of ordering a shade and having it installed was so easy! Great communication along the way, and both Matt and Josh were super helpful and friendly.

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Reply from Austin 2026.06.23

Thank you, Bethany! We're glad to hear that the ordering and installation process was easy for you. Matt and Josh appreciate your kind words and are always here to help.

Toni Steward 2026.06.11

     

Matt, Kelly, John, Reese and Hannah - professional, proficient and friendly. Their work is top notch! We love our new shade.

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Reply from Austin 2026.06.11

Thank you, Toni, for the wonderful 5-star review. We'll let Matt, Kelly, John, Reese and Hannah know you appreciated their professionalism and friendly service. We're thrilled you love your new shade and that the workmanship met your expectations. If you need anything else or have questions, please reach out. We're here to help.

Kim Haugen 2026.04.22

     

Great customer service and excellent installation.

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Reply from Austin 2026.04.22

Thank you, Kim! We're glad you experienced great customer service and excellent installation. Your satisfaction means a lot to us!

Rebecca Tait 2026.04.16

     

I highly recommend. The measurements, color selection and install were so easy and efficient! We are very happy.

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Reply from Austin 2026.04.16

Thank you, Rebecca! We're delighted to hear that you found the process easy and efficient. Your recommendation means a lot to us, and we're glad you're happy with the results!

Kerry Thorpe 2026.03.18

     

We had a fantastic experience overall with Made in the Shade and absolutely love our new shade. Matt came out to our home, walked us through all of our options, and answered every question we had. We never felt pressured at any point, which we really appreciated. The process was very clear from the start, and we received a detailed installation report ahead of time so there were no surprises. Delivery was actually faster than estimated, and installation took about 4 hours with a 4-person crew. The only reason I’m taking off one star is due to something I witnessed during installation. The person I assume was the foreman spoke to one of the younger women on the crew in a way that felt rude and condescending. It was noticeable enough that it took me aback, and honestly, it didn’t sit right. Aside from that, everything else was great and we’re very happy with the final result. I would just encourage a stronger emphasis on professionalism and respect within the installation team.

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Reply from Austin 2026.03.19

Thank you, Kerry, for sharing your experience with Made in the Shade. We're glad to hear that you love your new shade and appreciated Matt's guidance throughout the process. Your feedback about the installation team's professionalism is valuable, and we will address it to ensure a respectful environment for everyone. We appreciate your support and hope you enjoy your shade for years to come.

John O 2026.03.02

     

We have used Made In The Shade in four different houses and they provide excellent custom products and outstanding customer service. We highly recommend this company for all your shade and drapery needs.

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Reply from Austin 2026.01.27

Thank you, John, for your kind words and for trusting us with your shade and drapery needs across four different houses. We truly appreciate your recommendation and are glad to hear you're satisfied with our products and service.

Mark Van Daele 2026.02.13

     

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Reply from Austin 2026.02.13

Thank you, Mark, for taking the time to leave a review. Your feedback is appreciated!

Martin Mckeown 2026.02.03

     

Great service from measurements to installation.

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Reply from Austin 2026.02.03

Thank you, Martin! We're glad to hear you had a great experience from measurements to installation. Your feedback means a lot to us.

Adele Moran 2026.01.15

     

Excellent resource! Love the gorgeous custom automated Roman shades they just installed.

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Reply from Austin 2026.01.16

Thank you, Adele! We're so glad you love the gorgeous custom automated Roman shades. Your satisfaction means a lot to us!