Austin

Austin Reviews

Excellent rating
5.0 | 166 reviews
Trustindex Verified Company
Austin
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Reviews

Trustindex 5.0 | 166 total
165 pcs
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Adrienne Feasel
Adrienne Feasel 2026.09.11
Reliable, professional, friendly
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Reply from Austin 2026.09.11
Thank you, Adrienne! We appreciate your kind words about our reliable and friendly service. Your support means a lot to us!
Clark Colville
Clark Colville 2026.09.01
I have had a great experience with the team at Made in the Shade Austin. We have great Levelor blinds that were installed a couple years back and the performance has been flawless. We have blockout shades for bedrooms upstairs that have been wonderful. We had a service request recently and they were prompt and took care of our shades. We live in Horseshoe Bay and they traveled out 2x to get our shades serviced. They have taken care of the home and made working with them as easy as possible. I highly recommend Kelli and Matt. Great people to do business with!
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Reply from Austin 2026.09.01
Thank you, Clark, for the wonderful review. We’re thrilled your Levelor blinds and blackout shades have performed flawlessly and that Kelli and Matt were able to provide prompt, helpful service—even making the trip to Horseshoe Bay twice. We appreciate your recommendation and are always here if you need anything else with your shades.
Laura Moran
Laura Moran 2026.08.17
The folks at Made in the Shade Austin are the best! Courteous, professional and on time. We have used them at home and at our business and I would look no further. Pick up the phone and call them now!!!
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Reply from Austin 2017.05.12
Thank you Laura for the great review! We always enjoy working with y'all whether at the office or your home! We appreciate you both and hope you're staying cool with all your screen shades!
Marie Peluso
Marie Peluso 2026.07.26
Made in the Shade Austin is exceptional. Professional and friendly. From the estimate to installation everything went smoothly. We love our motorized shades! Amazing!
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Reply from Austin 2026.07.26
Thank you, Marie! We're so glad to hear that you had a smooth experience from start to finish and that you love your motorized shades. Your kind words mean a lot to us!
Clive Lamb
Clive Lamb 2026.07.21
Professional, polite, clean and reasonably priced. They go the extra mile!
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Reply from Austin 2026.07.21
Thank you, Clive. We're thrilled to hear you found our team professional, polite, clean, and reasonably priced. We appreciate you noticing that we go the extra mile and look forward to serving you again.
Gil Gravley
Gil Gravley 2026.07.01
The best prompt and courteous service. We would highly recommend John and Made in the Shade.
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Reply from Austin 2026.07.01
Thank you, Gil! We're grateful for your kind words and glad to hear you had a positive experience with John and our team. Your recommendation means a lot to us!
Liana Dawson
Liana Dawson 2026.06.30
So happy with their fast, friendly service with fair pricing. I spent over a month trying to get a different company to come out and fix and exterior shade they had installed and the delays kept happening. The pricing was steep as well. I called these guys and they came out the next day. They have installed interior shades for me a couple of years ago and they are operating fine with no problems. Very happy with that encounters also. They are my go to from now on.
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Reply from Austin 2026.06.30
Thank you, Liana! We appreciate your kind words about our fast and friendly service. It's great to hear that you had a positive experience with both the exterior shade and the interior shades we installed. We're glad to be your go-to choice moving forward!
Adam Flores
Adam Flores 2026.06.25
From start to finish this is the company you want to install drapery and shades in your home! We are blown away by the customer service, quality and the transformation of our home.
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Reply from Austin 2026.06.25
Adam, thank you for the fantastic review and for trusting us with your drapery and shades. We’re thrilled our team’s customer service and craftsmanship helped transform your home. It was a pleasure working with you, and we appreciate you recommending us to others. If you ever want to update more rooms, we’re happy to help.
Bethany Kristiansen
Bethany Kristiansen 2026.06.23
The experience was of ordering a shade and having it installed was so easy! Great communication along the way, and both Matt and Josh were super helpful and friendly.
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Reply from Austin 2026.06.23
Thank you, Bethany! We're glad to hear that the ordering and installation process was easy for you. Matt and Josh appreciate your kind words and are always here to help.
Toni Steward
Toni Steward 2026.06.11
Matt, Kelly, John, Reese and Hannah - professional, proficient and friendly. Their work is top notch! We love our new shade.
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Reply from Austin 2026.06.11
Thank you, Toni, for the wonderful 5-star review. We'll let Matt, Kelly, John, Reese and Hannah know you appreciated their professionalism and friendly service. We're thrilled you love your new shade and that the workmanship met your expectations. If you need anything else or have questions, please reach out. We're here to help.
Kim Haugen
Kim Haugen 2026.04.22
Great customer service and excellent installation.
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Reply from Austin 2026.04.22
Thank you, Kim! We're glad you experienced great customer service and excellent installation. Your satisfaction means a lot to us!
Rebecca Tait
Rebecca Tait 2026.04.16
I highly recommend. The measurements, color selection and install were so easy and efficient! We are very happy.
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Reply from Austin 2026.04.16
Thank you, Rebecca! We're delighted to hear that you found the process easy and efficient. Your recommendation means a lot to us, and we're glad you're happy with the results!
Kerry Thorpe
Kerry Thorpe 2026.03.18
We had a fantastic experience overall with Made in the Shade and absolutely love our new shade. Matt came out to our home, walked us through all of our options, and answered every question we had. We never felt pressured at any point, which we really appreciated. The process was very clear from the start, and we received a detailed installation report ahead of time so there were no surprises. Delivery was actually faster than estimated, and installation took about 4 hours with a 4-person crew. The only reason I’m taking off one star is due to something I witnessed during installation. The person I assume was the foreman spoke to one of the younger women on the crew in a way that felt rude and condescending. It was noticeable enough that it took me aback, and honestly, it didn’t sit right. Aside from that, everything else was great and we’re very happy with the final result. I would just encourage a stronger emphasis on professionalism and respect within the installation team.
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Reply from Austin 2026.03.19
Thank you, Kerry, for sharing your experience with Made in the Shade. We're glad to hear that you love your new shade and appreciated Matt's guidance throughout the process. Your feedback about the installation team's professionalism is valuable, and we will address it to ensure a respectful environment for everyone. We appreciate your support and hope you enjoy your shade for years to come.
John O
John O 2026.03.02
We have used Made In The Shade in four different houses and they provide excellent custom products and outstanding customer service. We highly recommend this company for all your shade and drapery needs.
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Reply from Austin 2026.01.27
Thank you, John, for your kind words and for trusting us with your shade and drapery needs across four different houses. We truly appreciate your recommendation and are glad to hear you're satisfied with our products and service.
Mark Van Daele
Mark Van Daele 2026.02.13
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Reply from Austin 2026.02.13
Thank you, Mark, for taking the time to leave a review. Your feedback is appreciated!
Martin Mckeown
Martin Mckeown 2026.02.03
Great service from measurements to installation.
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Reply from Austin 2026.02.03
Thank you, Martin! We're glad to hear you had a great experience from measurements to installation. Your feedback means a lot to us.
Adele Moran
Adele Moran 2026.01.15
Excellent resource! Love the gorgeous custom automated Roman shades they just installed.
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Reply from Austin 2026.01.16
Thank you, Adele! We're so glad you love the gorgeous custom automated Roman shades. Your satisfaction means a lot to us!
Rick Mourglia
Rick Mourglia 2025.12.17
A five star experience in all respects! The initial consultation with Matt was scheduled within 24 hours after I inquired. Once the shades I selected were received, installation occurred shortly thereafter. Installation was very professional. It’s now been over two years since the shades were installed and they have worked perfectly ever since. They remain charged for at more than six months. I have opened and closed them almost every day since installation and only charged them three times. A very high-quality product. I would recommend Made In The Shade to anyone who needs shades, blinds, curtains, or other window coverings. I was so impressed with Made In The Shade in Lago Vista, I have shades being installed in a house in Galveston by the Made In The Shade that services that area.
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Reply from Austin 2025.12.17
Thank you, Rick! We're glad to hear about your positive experience with Matt and the installation process. It's wonderful to know that your shades have been performing so well for over two years. We appreciate your recommendation and support for Made In The Shade!
Eva Andries
Eva Andries 2025.11.22
Over the last decade, Made in the Shade has provided me top quality window shades/blinds for every room in my home. I couldn't be more pleased with the quality of both the materials and the installation, as well as the personal attention this family business provides. I absolutely would not go anywhere else -- my windows are a joy to me every day!
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Reply from Austin 2025.11.22
Thank you, Eva, for your wonderful feedback! We're delighted to hear how much you appreciate the quality of our window shades and the personal attention from our team. It's great to know your windows bring you joy every day!
Lea Ann Conway
Lea Ann Conway 2025.11.21
Have used Made in the Shade for blinds and curtain for 3 different houses and condos now! Couldn’t say enough about what a GREAT company they are. Excellent knowledgeable staff, very easy to work with and top notch customer service. Have referred them to most of my neighborhood and everyone has had a great experience. Exceptional family owned business. They service wha they sell a can always reach them same day.
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Reply from Austin 2025.11.21
Thank you, Lea, for your wonderful feedback! We're so glad to hear that you've had such positive experiences with us across multiple homes and that you've shared our services with your neighborhood. We appreciate your support of our family-owned business!

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