Austin Reviews

Eva Andries 2025.11.22

     

Over the last decade, Made in the Shade has provided me top quality window shades/blinds for every room in my home. I couldn't be more pleased with the quality of both the materials and the installation, as well as the personal attention this family business provides. I absolutely would not go anywhere else -- my windows are a joy to me every day!

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Reply from Austin 2025.11.22

Thank you, Eva, for your wonderful feedback! We're delighted to hear how much you appreciate the quality of our window shades and the personal attention from our team. It's great to know your windows bring you joy every day!

Lea Ann Conway 2025.11.21

     

Have used Made in the Shade for blinds and curtain for 3 different houses and condos now! Couldn’t say enough about what a GREAT company they are. Excellent knowledgeable staff, very easy to work with and top notch customer service. Have referred them to most of my neighborhood and everyone has had a great experience. Exceptional family owned business. They service wha they sell a can always reach them same day.

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Reply from Austin 2025.11.21

Thank you, Lea, for your wonderful feedback! We're so glad to hear that you've had such positive experiences with us across multiple homes and that you've shared our services with your neighborhood. We appreciate your support of our family-owned business!

Ken Greer 2025.11.12

     

Great service. Couldn’t be more pleased.

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Reply from Austin 2025.11.12

Thank you, Ken, for your kind words! We're so glad to hear you were pleased with the service.

Kim Bump 2025.10.13

     

Exceptional service and products. They were very helpful with ideas to achieve the look that I was going for with our shade and valances. Everything went seamlessly from start to finish, as well as installation earlier than expected. Highly recommend!

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Reply from Austin 2025.10.13

Thank you, Kim, for your wonderful feedback! We're glad to hear our team was able to assist you in achieving the perfect look for your shades and valances, and that the installation went smoothly. Your recommendation means a lot to us!

Rowena Arellano 2025.09.27

     

John and his associates did great installing the screens - professional, competent, and personable.

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Reply from Austin 2025.09.27

Thank you, Rowena, for your kind words! We appreciate your recognition of John and his associates for their professionalism and personable service.

Dave Daigle 2025.09.23

     

An absolute pleasure to work with this team. 100% happy with the customer service AND the comfort of knowing this is NOT the company that survives on taking advantage of customers. This is the MOST RESPONSIVE company I have ever worked with. They truly work to please customers despite their bottom line. Made in the Shade Austin is professionally owned and beautifully managed company. I have hired them 3 times, and they have never let me down. Front office responsiveness- 5 stars Technical install team- 5 stars Stand by the product- 5 stars I’m glad I found this team and didn’t gamble with poor Amazon quality products.

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Reply from Austin 2020.10.17

Thanks Dave! Thank you for taking time to leave us such a wonderful review. Your support is greatly appreciated.

Matt Matlock 2025.07.31

     

The blinds look Great, excellent job. Very professional and easy to deal with. 👍👍

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Reply from Austin 2025.07.31

Thank you, Matt! We're glad you love the blinds and appreciate your kind words about our team’s professionalism and ease of communication.

Kimberly Tilghman 2025.07.30

     

Process was very convenient and smooth, from home consultation to install. Every person we communicated with or met was very nice, which is a big plus for us. Would definitely use them again.

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Reply from Austin 2025.07.30

Thank you, Kimberly! We're so glad to hear that the process was convenient and that our team made a positive impression. We appreciate your feedback and look forward to serving you again!

Dixie West 2025.07.28

     

Wide range of prices and materials. Prices are comparable and everyone I dealt with was knowledgeable and helpful. I couldn’t be more pleased with the quality and appearance of my purchase. I definitely recommend Made in the Shade!

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Reply from Austin 2025.07.28

Thank you, Dixie! We're so glad to hear you were pleased with the quality and appearance of your purchase, and we appreciate your recommendation. Your feedback about our knowledgeable team means a lot to us!

Tom Mulanax 2025.07.08

     

Great job servicing my outdoor shades that were squeaking during operation.

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Reply from Austin 2025.07.08

Thank you, Tom! We're glad to hear our team did a great job fixing your outdoor shades; your satisfaction is our priority.

Sally Drummond 2025.06.16

     

Very professional and friendly staff from sales to installation. Great quality motorized shades throughout the house and patio. Gorgeous colors & textures. We can use remotes or apps. The app is awesome and be programmed and customized to fit our preferences and schedules. Made in the Shade is a first rate company. We highly recommend.

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Reply from Austin 2025.06.16

Thank you, Sally! We're so glad you enjoyed our professional staff and the quality of your motorized shades. It's wonderful to hear that you appreciate the app's customization features. Your recommendation means a lot to us!

Neil Butchart 2025.05.24

     

A positive experience from start to finish

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Reply from Austin 2025.05.24

Thank you, Neil, for your wonderful feedback; we're so glad you had a positive experience and appreciate your support!

Dawn McDaniel 2025.05.17

     

Very professional presentation from Matt w Made in the Shade. He made the selection process super easy when there are so many choices. For the products I ordered, I found the pricing to be very competitive compared to 2 other places I received quotes from. Kelli was very helpful during the ordering process. Josh is the super installer - very professional, prompt, fast installation and courteous. I am very pleased with my selections. Thank you Made in the Shade!!

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Reply from Austin 2025.05.17

Thank you, Dawn, for your wonderful feedback! We're glad to hear that Matt, Kelli, and Josh made your experience so positive and that you're pleased with your selections. We appreciate your support!

Deb Hardway 2025.05.06

     

Start to finish perfection!!!!!

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Reply from Austin 2025.05.06

Thank you, Deb, for your amazing feedback; we’re so glad you had a perfect experience and appreciate your support!

Abbey Johnson 2025.05.02

     

100% would recommend. We had them install a shade for us in a commercial building, with high-up ceilings and metal studs, and they were both prepared and efficient. Thanks so much!

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Reply from Austin 2025.05.02

Thank you, Abbey! We're so glad to hear you had a great experience with our team installing the shade in your commercial building. Your recommendation means a lot to us!

Brian N 2025.04.09

     

Great experience all around. From the initial meeting to the install, the team was quick, knowledgeable, and friendly. Would highly recommend.

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Reply from Austin 2025.04.10

Thank you, Brian, for your wonderful feedback; we're glad to hear you had a great experience with our team from start to finish!

Paige Siegel 2025.03.22

     

Fantastic service from start to finish. I highly recommend.

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Reply from Austin 2025.03.22

Thank you, Paige, for your kind words and recommendation; we truly appreciate your support!

Kathy Papadakis 2025.02.26

     

Hello !!! Our Made in the Shade blinds were installed today, by Josh & Sam. Two of the nicest Texas Gentlemen ! They were ... Professional, Conscientious, Engaging, Respectful, Polite ... well... & Handsome too !! & Very Helpful " Educating" us two Ol' Folks . We LOVE ALL THE BLINDS, for each of our different rooms, the EZZZY BREEEZZZY mechanisms ... Well, let us just say, we are so very pleased. Thank You Matt !! You were ALL of the ABOVE when you came for our consultation, & we so appreciate the advice & guidance 🙏 you provided!! THANK YOU ✨️ Steve & Kathy Papadakis ♥️

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Reply from Austin 2025.02.26

Thank you, Kathy! We're so glad to hear you love the blinds and that Josh and Sam provided such excellent service. Your kind words mean a lot to us, and we appreciate the trust you placed in us for your home. Enjoy your beautiful new blinds!

Walter Camenisch 2025.02.20

     

We love it! So easy to operate. Good job!

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Reply from Austin 2025.02.20

Thank you, Walter! We're so glad to hear you're enjoying it and finding it easy to use. Your support means a lot to us!

Jane Cunningham 2025.02.19

     

The installers John and Sam were excellent, helpful, and meticulous in their work this morning. Our new Sun Room window shades are perfectly beautiful and the whole process was easy and enjoyable. We highly recommend Made in the Shade in Austin and surrounding cities.

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Reply from Austin 2024.06.22

We're so glad to hear that you had a great experience with our installers, John and Sam! Thank you for recommending Made in the Shade in Austin. We appreciate you trusting us with your home!